Lora Monahan

I ran into a little snag when I was trying to buy the software because my payment got declined. But, this guy Allan Ekman from customer service totally saved the day. He jumped on a chat with me right away and helped me figure out what was going on so that I could buy the 12-month subscription without any issues. I was really impressed by how professional and dedicated Allan was in fixing my problem. It's nice to see a company that really cares about their customers and goes the extra mile to give great service.