Moonpig - Overall Rating based on 26 reviews

92% Would buy here again

Featured Reviews

Most relevant positive review

  2024-05-17
Greeting cards

I've been buying stuff from this company for a while now, and I'm always blown away by how great their service is. Ordering, customizing, and paying are all super easy... Read onBy: Melody Oberbrunner

Most relevant negative review

  2024-04-01
International delivery frustra

I've ordered from you before and never had any problems with sending cards internationally. But this time, I got a notification saying I couldn't send to the same addr... Read onBy: albina

Review with most votes

  2023-12-20
Fast and reliable service

I gotta say, the service from this company is really top-notch. I've used them for different things and they've always come through for me. The live chat is awesome, e... Read onBy: E. Ferry

Reviews (26)

  (17)

 (6)

  (2)

  (1)

  (0)

  • No reviews yet!

    Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Greeting cards

    I've been buying stuff from this company for a while now, and I'm always blown away by how great their service is. Ordering, customizing, and paying are all super easy. I've never had any problems with their next-day delivery; it always comes on time. It's pretty impressive how fast they get my orders to me. I definitely recommend this company if you want a smooth shopping experience online.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Greeting cards

    I enjoy sending greeting cards to my friends and family, but this website is really annoying with all the pushy ads for extra things I don't want or need. It feels like they're trying to lure me into buying things I wasn't even thinking of getting. Just let me purchase my greeting card and move on! The customer experience is pretty bad, it seems like they don't care about making it convenient for me. I understand they want to make more money, but this isn't the right approach. The site should be more straightforward and less cluttered, all that extra stuff just confuses me.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Cards with cool options

    The cards had some really awesome options to customize and add your own message. I thought it was great that they include a free envelope if you want it sent to you, so you can sign it and then forward it to the recipient. On top of that, the delivery was really fast.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Quick delivery, good quality

    I gotta say, I was really impressed with how fast my custom card showed up. It looked just how I wanted it to with the pictures and text. The card itself was top-notch quality and I couldn't be happier with the customer service.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Card and Chocolates

    The card and chocolates were totally what I was looking for, and I was super happy with how good they were. But I gotta say, I was kinda bummed out when they tried to sneak in that savings program that ended up actually costing me more in the end.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Quick and easy card creation

    The app was great for making my card, and the delivery was quick. But watch out for the expensive add-ons and the misleading card sizes. The picture made the regular size look small, so you end up buying the pricier one. Even with those issues, I'd still suggest using this service.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Late card deliveries

    I keep getting my cards late from this company. Even though I order them early every time, they always end up arriving after the birthday. It's so annoying to depend on a service that can't even deliver on time. I'm seriously thinking about not using this company again.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    International delivery frustration

    I've ordered from you before and never had any problems with sending cards internationally. But this time, I got a notification saying I couldn't send to the same address as before. It's really frustrating, especially since Moonpig is known for its fast delivery. Now, the card has to come to me first and then I have to send it on to the recipient myself! I could have just done that from the start without all this hassle. I'm so annoyed and seriously considering not ordering from you again.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Personalised birthday cards

    I just bought some personalized birthday cards and I gotta say, I am super impressed with the service and the quality of the cards. They had a great selection of cards to choose from, and customizing them was a breeze. The price was really good, especially for the quality I got. I couldn't find a single thing wrong with my whole experience with this company. And on top of that, the cards showed up the next morning after I ordered them. The delivery was really fast and reliable. I would definitely suggest using this service for all your card needs.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Personalized greeting card

    I just bought a personalized greeting card and the ordering process was kind of slow. It had been a while since my last order, so I had to figure out some new steps. But once I got the hang of it, everything went smoothly. I'm sure the final card will be just as awesome as it's been in the past.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Customizable cards, quick delivery

    The variety of cards to choose from is amazing, and being able to customize messages with various fonts and print sizes is a game-changer. The themed stickers are a fun addition. My card was sent out only 2 hours after I ordered it and was delivered the next day. The quality of the card surpassed my expectations, and the customer service was excellent. I will definitely be coming back to order again.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Sticker function subscription

    I recently decided to upgrade my account and subscribe to the sticker function for the year. The cost was a bit more than I wanted, but there were so many stickers to choose from that it seemed worth it. As someone who likes to be creative, I've had a lot of fun using the stickers to jazz up some boring cards. It's been great to be able to really make my cards my own, in a way that's unique to me. On top of that, being able to add photos in certain spots on the cards has been a nice bonus. I still like making my own cards for most occasions, but having the sticker function available has been super handy for those times when I need something quick.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Next day delivery, simple layout

    I was so surprised by how fast my order arrived the next day, considering I placed it so late in the day. The choices were awesome and it was super easy to customize what I wanted with the simple interface. The only thing that bothered me was all the attempts to get me to upgrade to PayPig premium and all the extra clicks to avoid getting bombarded with marketing emails.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Large photo cards

    I always make sure to order big photo cards for my daughters every birthday to have a nice keepsake of their year. They really enjoy them and now we have a nice collection to look back on. Moonpin always does a great job!


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Birthday card and gift purchase

    I just bought a birthday card and present from an online shop. They came on time, but the package was messed with and the gift was gone. I was bummed out, but when I got in touch with customer service and showed them the proof, they quickly sent a replacement gift for free. The new gift arrived on time and put a smile on the recipient's face. I'm grateful for the awesome and quick help from the customer service team.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Personalized card purchase

    I just bought a custom card from this website and I gotta say, I was really impressed with how user-friendly it was. It was super easy to find the perfect card I wanted. I loved that I could add my own photo on the cover and write a personal message inside. The customization options were awesome and I was able to make a one-of-a-kind card for the person I was sending it to.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Lots of cool cards

    The website has a lot of different cards you can pick from, and it's real easy to find just what you're looking for. And get this - they even send me reminders about birthdays so I look like I've got it all together! On top of that, the prices are great too.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Perfect order

    I ordered my stuff on a Thursday and it came by Friday lunchtime, which was so quick! I've been using this company for a while now and their delivery has been really good lately. They even add stickers to spice up your cards, which is a nice little extra. The only thing I wish is that they would send more discount coupons to loyal customers like myself. That would make me even happier for sure!


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Personalized card purchase

    The personalized card I ordered was awesome, eh? I really liked being able to add my own words and photos, made it feel extra special. The price was good, and I know the person getting it will love it. And it arrived super quick, great service. I'd definitely recommend this place for personalized cards, for sure.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Easy and reliable card purchase

    Moonpig is my favorite place to buy cards because they're easy, good quality, and never let me down. But it's annoying that I have to scroll all the way to the bottom just to skip the gift option. And sometimes those gifts are a bit too expensive for my liking.