Adobe

Adobe reviews

26 reviews Verified company
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Overall Rating
The score is the average of all published reviews. More recent reviews count slightly more. Companies have no influence on the score.
15%
Would buy here again
Ordering
6.0
Service
5.4
Pricing
5.0
Delivery
6.0

Featured Reviews

Spotlight: What are our customers saying?

Positive

Customer support experience

9.5

"Let me tell you about my recent experience with customer service. I was having some issues with my purchase and I was pretty frustrated. But then I..."

By: jonathon Read on →
Critical

Trial turned into ads, so I cancelled

5.0

"I cancelled and I’m actually relieved. I tried the advertised free trial/cheap monthly plan to edit short family videos and social clips — somethin..."

Most Voted

Free trial subscription

6.0

"I signed up for a trial of this really cool app, but even after I cancelled on time, I still got charged for it. Ugh, so annoying! I had to spend s..."

By: Feest Read on →

Reviews (26)

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Subscription price increase

B
beryl

6 reviews

4.5
Overall Rating
Would buy here again
No

So, eh, like, I was totally pumped to sign up for this super sick subscription service, eh? It was at a decent price and I was getting some awesome stuff out of it. But then, out of nowhere, they decided to just hike up the price without even asking me! Like, what even is that, eh? It's not cool at all! Now I'm stuck paying more money for the same stuff, unless I wanna fork out even more cash to cancel. It's so not fair, dude. Why would they do that to their customers, eh?

Detailed Ratings

Order
6.0
Service
4.0
Price
2.0
Delivery
6.0

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Subscription cancellation

L
Laurence Roob

1 reviews

3.5
Overall Rating
Would buy here again
No

Their pricing is just ridiculous, eh? I cancelled my subscription after a year and they had the nerve to charge me $150. It's just not right, you know? I always make sure to let others in my industry know about their sneaky ways. Luckily, there are more competitors now offering better choices.

Detailed Ratings

Order
4.0
Service
4.0
Price
2.0
Delivery
4.0

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Subscription

M
Mraz

16 reviews

6.0
Overall Rating
Would buy here again
No

Oh man, I had this subscription and the price just kept going up. It was super annoying! I ended up cancelling it, but now I have to constantly sign in, which sucks. Adobe is just the worst.

Detailed Ratings

Order
6.0
Service
6.0
Price
6.0
Delivery
6.0

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Adobe installation mishap

E
Elliott

9 reviews

6.0
Overall Rating
Would buy here again
No

I just downloaded a program from Adobe, and it ended up coming with this annoying add-on called McAfee Security Scan Plus. I've been trying so hard to get rid of it, but no matter how many instructions I follow, it just won't budge. I even contacted McAfee for help, and even their tech experts couldn't figure it out after chatting with them for almost an hour. This whole situation is really getting on my nerves and I'm just so let down by it all.

Detailed Ratings

Order
6.0
Service
6.0
Price
6.0
Delivery
6.0

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Free trial subscription

F
Feest

18 reviews

6.0
Overall Rating
Would buy here again
No

I signed up for a trial of this really cool app, but even after I cancelled on time, I still got charged for it. Ugh, so annoying! I had to spend so much time talking to different agents just to try and get a refund, and even then, they only gave me some of my money back. It's just not right how they try and pull a fast one on people like that. But hey, at least one of the agents, Krishna, was really nice and helped me get the rest of my money back. It really seems like this company is kinda sketchy and sneaky with their rules to get money out of people. I really hope the employees there are okay having to deal with all that.

Detailed Ratings

Order
6.0
Service
8.0
Price
4.0
Delivery
6.0

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Subscription experience

O
Osbaldo Mills

1 reviews

6.5
Overall Rating
Would buy here again
Yes

Be careful when signing up for a subscription service, eh? Adobe is pretty strict with their 14-day cancellation policy, so if you don't follow it, you might end up with extra charges, you know? Before you go ahead and sign up, take a good look and decide if you really need to commit for a whole year. If you're just starting out or want to test things out, maybe it's a good idea to check out other options for Adobe that let you pay once only, like knock-off versions or similar programs, eh?

Detailed Ratings

Order
6.0
Service
8.0
Price
4.0
Delivery
8.0

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About Adobe

Yes, Adobe Inc. is a multinational computer software company headquartered in San Jose, California, United States. It is renowned for its multimedia and creativity software products, with Photoshop, Acrobat Reader, and Adobe Creative Cloud being among its most prominent offerings. Adobe also specializes in digital marketing software. Founded in December 1982 by John Warnock and Charles Geschke, the company initially focused on developing PostScript, a revolutionary printing and graphics technology. This innovation laid the groundwork for the desktop publishing revolution in the mid-1980s. Over the years, Adobe has expanded its product lineup and market presence, firmly establishing itself as a key player in the software industry, particularly in the fields of graphic design, video editing, web development, and digital marketing.

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🌐 www.adobe.com

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Last update: October 19, 2025

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