Adobe - Overall Rating based on 19 reviews

11% Would buy here again

Featured Reviews

Most relevant positive review

  2023-12-14
Customer support experience

Let me tell you about my recent experience with customer service. I was having some issues with my purchase and I was pretty frustrated. But then I got connected with Tasmiya an... Read onBy: jonathon

Most relevant negative review

  2024-03-18
Free trial scam

I tried out this company's free trial but wasn't happy with the product after just 3 days. I decided to cancel, but they still charged me for 2 months and threw in a c... Read onBy: Bernhard Schaefer

Review with most votes

  2023-10-20
Free trial subscription

I signed up for a trial of this really cool app, but even after I cancelled on time, I still got charged for it. Ugh, so annoying! I had to spend so much time talking to differe... Read onBy: Feest

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    Software sign-up

    I signed up for a software free trial with this company recently and ran into a problem when I tried to cancel. Even though I read the terms and conditions carefully, I was surprised to find a big cancellation fee hidden in the fine print. It made me really frustrated and disappointed because I think it's sneaky and unfair to customers. I want to warn others to be careful when signing up for free trials with this company and make sure to go over all the terms and conditions beforehand to avoid any surprise fees or charges.


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    Subscription plans

    Their subscription plans are just awful. The software is way too expensive and there are much better options out there. I'm so glad I canceled my subscription, even though the fees were ridiculous.


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    Free trial scam

    I tried out this company's free trial but wasn't happy with the product after just 3 days. I decided to cancel, but they still charged me for 2 months and threw in a cancellation fee. That's pretty sketchy and not cool. I'd recommend steering clear of this company if you don't want to get ripped off.


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    Free trial experience

    The free trial for this product was so disappointing. I thought I needed it for a project, but after I downloaded it and tried it out, I realized it wasn't what I wanted. I tried to cancel my subscription, but it didn't work. They told me I had to keep paying every month or pay a big fee to cancel early. Not knowing about the cancellation fee in advance was really frustrating and gave me a bad vibe.


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    Word processing software

    I think the whole yearly monthly subscription thing is kind of tricky. I got sucked in by that free month trial offer, but then I saw that I'd be stuck with a subscription that I really didn't want. It would have been nice if they had been upfront about that before I signed up.


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    Free trial sign-up and cancellation issue

    I signed up for a free trial with this company recently and cancelled on the first day. But the cancellation didn't go through, and now I've been charged for two months of a monthly subscription fee of $22.99. It feels like a bit of a scam, to be honest. I reached out to customer service and asked for a full refund for those two months that got wrongly charged to my card.


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    Monthly subscription cancellation

    I'm really sorry to hear about the trouble you had cancelling your monthly subscription. I totally get how frustrating it can be to deal with surprise fees and hidden terms. It's not cool that the cancellation process didn't go smoothly and that you had trouble with the solution link they gave you. And now you have to pay extra just to cancel? That's just not right. The lack of transparency and poor customer service is just not acceptable.


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    Monthly subscription with link editor tool

    I signed up for a monthly membership without really checking out how to cancel it. When I tried to cancel after a few months, customer service gave me a hard time and wouldn't budge on the steep cancellation fees. It was frustrating to see how inflexible and unclear the subscription was. Next time, I'll make sure to do more research before picking a pdf editor service and consider other choices.


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    Subscription fee issue

    I recently went through a frustrating situation with an app's subscription fee. I used the free trial, but was surprised to see a yearly fee pop up without my consent. I deleted the app right away and checked Google to make sure there were no sneaky subscriptions set up. But still, I got hit with a charge of £64.99. I tried to chat with their online support for help, but they weren't willing to assist me, even though their website claims you can ask for a refund within 14 days. When I asked about filing a complaint, they actually told me they don't have a process for that, and suggested I contact the ombudsman for help.


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    Software purchase

    My experience with the customer service at this company has been really disappointing, eh. The software I bought doesn't work like they said it would, and when I asked for help, the staff wasn't helpful at all. They just wasted my time for hours with no fix in sight. And to top it off, there doesn't seem to be a clear way to complain and you can't even reach them directly to talk about your issues. That lack of responsibility and communication is just not on for a company like this, ya know.


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    Software subscription experience

    I had a pretty bad time with this software subscription I got recently. The company's free trial wasn't what it seemed – they signed me up for a full year without me realizing, and then charged me monthly. When I tried to cancel after only a month, they slapped me with a big early termination fee. It just left me feeling so annoyed and tricked. I felt like I wasn't getting my money's worth, and it made me wonder if the company cares more about tricking people than actually being innovative.


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    Yearly plan turn into monthly

    I was recently having a problem with my yearly plan turning into a monthly subscription after the first year. It's been four years of putting up with the software getting worse because of the cloud thing, so I finally said, "That's it," and cancelled my subscription. But here's the kicker - I had to fork over money upfront for six months of a "yearly subscription" just so I could cancel. Talk about frustrating! It left me feeling let down and irritated with the whole situation.


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    Customer support experience

    Let me tell you about my recent experience with customer service. I was having some issues with my purchase and I was pretty frustrated. But then I got connected with Tasmiya and let me tell you, she really made a difference. Tasmiya was so patient, empathetic, and she genuinely wanted to help me out. It felt really nice to be treated like a valued customer. Huge thanks to Tasmiya!


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    Subscription price increase

    So, eh, like, I was totally pumped to sign up for this super sick subscription service, eh? It was at a decent price and I was getting some awesome stuff out of it. But then, out of nowhere, they decided to just hike up the price without even asking me! Like, what even is that, eh? It's not cool at all! Now I'm stuck paying more money for the same stuff, unless I wanna fork out even more cash to cancel. It's so not fair, dude. Why would they do that to their customers, eh?


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    Subscription cancellation

    Their pricing is just ridiculous, eh? I cancelled my subscription after a year and they had the nerve to charge me $150. It's just not right, you know? I always make sure to let others in my industry know about their sneaky ways. Luckily, there are more competitors now offering better choices.


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    Subscription

    Oh man, I had this subscription and the price just kept going up. It was super annoying! I ended up cancelling it, but now I have to constantly sign in, which sucks. Adobe is just the worst.


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    Adobe installation mishap

    I just downloaded a program from Adobe, and it ended up coming with this annoying add-on called McAfee Security Scan Plus. I've been trying so hard to get rid of it, but no matter how many instructions I follow, it just won't budge. I even contacted McAfee for help, and even their tech experts couldn't figure it out after chatting with them for almost an hour. This whole situation is really getting on my nerves and I'm just so let down by it all.


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    Free trial subscription

    I signed up for a trial of this really cool app, but even after I cancelled on time, I still got charged for it. Ugh, so annoying! I had to spend so much time talking to different agents just to try and get a refund, and even then, they only gave me some of my money back. It's just not right how they try and pull a fast one on people like that. But hey, at least one of the agents, Krishna, was really nice and helped me get the rest of my money back. It really seems like this company is kinda sketchy and sneaky with their rules to get money out of people. I really hope the employees there are okay having to deal with all that.


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    Subscription experience

    Be careful when signing up for a subscription service, eh? Adobe is pretty strict with their 14-day cancellation policy, so if you don't follow it, you might end up with extra charges, you know? Before you go ahead and sign up, take a good look and decide if you really need to commit for a whole year. If you're just starting out or want to test things out, maybe it's a good idea to check out other options for Adobe that let you pay once only, like knock-off versions or similar programs, eh?