Adobe - Reviews and experiences

Started annoyed—couldn't cancel, chatbot hid old messages, I couldn't find help. Then delivery arrived fast, now I use it daily for commuting.

Caught it on a forum and tipped my teammate; delivery of instructions was messy, had to add a separate uninstaller app — customer service finally answered, slow but helpful, so mixed feelings.

I first saw this after a coworker showed me; uninstalling is awkward and forces a cloud login. Feels tied to accounts instead of the device — I wanted a one‑time buy, honestly.

I spotted this on a friend's post and told my partner to try it — product itself works fine, but the annual plan wasn't obvious and now when I try to cancel the subscription page just freezes. Delivery was okay, customer support slow and annoying.

I cancelled and I’m actually relieved. I tried the advertised free trial/cheap monthly plan to edit short family videos and social clips — something quick for evenings and the odd weekend project — but it quickly stopped being an editor and became a funnel of upsell pages. At first the editor showed up, then nothing but “buy this” after “buy that,” page after page. It also crashed my Chrome tab once, which meant re-logging into a bunch of stuff — annoying. I stuck with it a few days to see if it’d settle, but no. On top of that I tried to leave a review and got into a weird Trustpilot loop: they sent several verification codes that didn’t work and then blocked me. Odd. I’m glad I caught it early and cancelled before paying more — that’s the silver lining. Dry, factual takeaway: not useful for my daily quick edits, too many interruptions, avoid unless you like clicking buy screens.

I just downloaded a program from Adobe, and it ended up coming with this annoying add-on called McAfee Security Scan Plus. I've been trying so hard to get rid of it, but no matter how many instructions I follow, it just won't budge. I even contacted McAfee for help, and even their tech experts couldn't figure it out after chatting with them for almost an hour. This whole situation is really getting on my nerves and I'm just so let down by it all.