Zachariah

I recently bought a travel photo book online and put a lot of effort into editing it just right. I made sure there were no mistakes and that the font was consistent all the way through. But when I got the finished book, I was super let down. The first page had a big typo - "NEW DELHI" was spelled correctly at the top, but was messed up as "N2w Deli" at the bottom in two different fonts. And then there was a page that was supposed to show the different ways of getting around on the trip - "Planes, Trains, Boats, and Bikes." But instead, it said "PLAINS." What a disaster! It totally ruined the gift I spent so much time making. I felt pretty embarrassed and disappointed with the lousy quality of the final product.

So I bought some art from a Canadian website not too long ago, but man oh man, the shipment process has been a real pain in the butt. I placed my order way back on May 8th and they told me that typically orders ship out in 3-5 days. But then on May 17th, I get this email saying there's gonna be a delay. And now here we are on May 26th, and my order still hasn't been shipped out. I tried contacting customer service, but they couldn't give me a straight answer on when my order will actually be fulfilled.

I was totally blown away by the amazing customer service I got from this travel company. When there was a small problem with my suitcase, they dealt with it right away, no questions asked. I thought they would just send me a new zipper, but instead, they sent me a whole new suitcase. It's rare to find this kind of top-notch customer service these days, and I was really impressed. Now I'm a loyal customer and will definitely be buying from them again in the future.

I placed an order with this company not too long ago and it's been two weeks now and my items still haven't been shipped. So, I reached out to customer service to ask what's going on and the response I got was pretty dismissive. They didn't even apologize or try to fix things, just told me to reorder my items. It's really disappointing how they don't seem to care about their customers and it's definitely making me think twice about buying from them again.

I ordered some really cool clothes online, but when the package arrived, there was absolutely nothing in it! I received a text saying my order was here, but when I checked, there was no sign of my stuff. I used to enjoy shopping on this website, but now I'm not sure if I'll be shopping here again.