All reviews of Vance
Review about: Planner5D
Design software review
I've used paid design software before for my home projects, and it was so frustrating and complicated. But with this free version, I was pleasantly surprised at how simple and user-friendly it is. It might not have all the fancy features of the paid software, but it's great for smaller projects and has lots of cool effects to make your ideas pop.
Review about: Lumens
High-end floor lamp
Hey there! I recently bought this fancy floor lamp and it got to me super fast, which was awesome. But, when I opened it up, the box was all banged up. The lamp itself seemed okay at first, but then I saw that the LED bulb it was supposed to come with was missing. I told Lumens right away, but they just kept saying they were waiting for approval to send me a new one. It's kind of annoying to have to keep bugging them about a little old $5 bulb, especially since the lamp cost a pretty penny. I think Lumens should've done more to fix this, like sending someone over with the missing part. Their lack of attention to detail and customer service makes me think twice about ordering from them again.
Review about: inkCartridges
Partial shipment
Sorry, but my recent order only came partially. I get that errors can happen, but the way customer service handled it was disappointing. They wanted me to cough up more cash to speed up the missing item, which I thought was bad service. Instead of rushing that missing piece, they just wanted to take everything back and have me pay for shipping.
Review about: Mielle
Bundle product order
I just placed an order for a bundle of products, but when it arrived, it was all mixed up. But let me tell you, the customer service I received was top-notch! They not only let me keep the wrong items but also sent me the right ones right away, no extra charge. They really care about their customers and making sure they're happy. The people I talked to were so nice and really went out of their way to fix everything. I'm super happy with how they handled it and will for sure keep shopping with them.