All reviews of Leonie
Review about: Urban Outfitters
Defective vinyl player
The record player I bought at this place is just terrible. It looks nice on my shelf, but that's pretty much all it's good for. I tried to return it because it doesn't even work, but man, what a nightmare that was. They say to bring it back to the store for a quicker return, but when I did, they turned me away because their website had a mistake. Are you kidding me? And they're calling it furniture, so now I have to haul this thing back home, then to the post office. What a pain. Customer service? Yeah right, good luck finding a real person to talk to. They really don't care about their customers at all, and they won't take any responsibility for their crappy products. Still waiting for my refund, but not getting my hopes up.
Review about: REI co·op
High-end equipment purchase
I've been a longtime customer of this store for a few years now because it was where I always went to get top-of-the-line equipment. The stuff they sold was great quality, even though it was a bit pricey. Plus, the customer service used to be amazing - they always had your back, no matter if your warranty was still good or not. But lately, things have been a bit of a letdown. The staff seem kind of stuck up and not as friendly as they used to be, and the service just isn't what it used to be. It's sad to see a store that was once so awesome going downhill. From now on, I'll be shopping elsewhere, like Columbia.