All reviews of Dane
Review about: Shaw Academy
R399
Shaw academy is definitely a scam, they talk about free course but then debit your account without disclosing it
Im worrying be ause I just joined a free course 9 hours ago, but I immediately cancelled 3 hours ago. They already deducted 5 dollars in my account without my permission. Hopefully they won't deduct more or else I need to call my bank immediately.
In August 2020, I was looking for an Interior design course and I came across Shaw Academy. Their offer was 1 Month of free access to the content, and I've decided to try it and see if the content matches my needs. The moment I registered, I was charged 50 euro!!! I contacted them immediately, but the response was that they CANNOT return my money, and instead they were giving me 6 months of access to the course. In addition, every module has separate materials which you have to pay extra. The 6-month period is finished, but I did not see all the videos since they have not been all uploaded.
Now, a little note on the actual content of the course. I did not want to waste more money on this platform so I did not buy any course materials. The videos are giving general information. They made 4 videos on basic drawing with Autocad and Sketchup, which has nothing to do with an Interior Design Course.
I listened to the first class or two and decided to cancel immediately, it was not a good fit. I canceled several times online but it wouldn't process the cancellation fully until I called. I tried calling five different times and each time it said they were closed even though it was during the middle of the day. Finally, I discovered that they were on UK time, which it doesn't say in the voicemail. All my other calls were still placed between 9 to 5 but I finally got through by calling at 8 in the morning. A human didn't even answer, it was an automated voicemail! And the voicemail said you have now canceled your membership. I don't understand why on earth they couldn't just send me to the cancellation voicemail all the other times I tried calling but they didn't.
The worst part was that once I finally was able to cancel it, they still charged me two days later.
When I tried to contact them about it, they don't even have an online helpdesk.
This was a horrible experience. It feels like a scam. Shaw manipulated me and made it almost impossible to cancel. Then they charged me anyway.