Victoria's Secret - Overall Rating based on 22 reviews

41% Would buy here again

Featured Reviews

Most relevant positive review

  2024-04-05
Lingerie and accessories

The cashier I was dealing with was super nice, polite, and really knew their stuff. I had a bunch of stuff to buy, and they made it all look easy and done with class. They paid ... Read onBy: Nathaniel Gusikowski

Most relevant negative review

  2024-05-10
lingerie set

This company really needs to step up their game when it comes to customer service. As a Canadian customer, I've been nothing but disappointed when dealing with them. The la... Read onBy: A. Cremin

Review with most votes

  2023-11-09
Bras and panties

I went to the store the other day and everything was pretty good, but there was a problem with the checkout counter for wheelchairs. Since I use a wheelchair, the lower counter ... Read onBy: Macejkovic

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    Would buy here again
    Overall

    lingerie set

    I just went to this store and had the best customer service! As soon as I walked in, the sales associate was super helpful and really paid attention to what I needed. She took the time to measure me, gave me some style suggestions, and was always there to help out with sizing in the fitting room. She was so polite and cheerful, it made shopping a breeze. I didn't catch her name, but her service was top-notch - I'll for sure be back to this store again!


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Bras and panties

    I went to the store the other day and everything was pretty good, but there was a problem with the checkout counter for wheelchairs. Since I use a wheelchair, the lower counter meant for us was always covered with stuff so I couldn't use it. I had to use the higher one instead, and it was really hard and painful for me to reach to finish my purchase. The staff tried to help my daughter while she was shopping, which was nice, but I was disappointed to see how little thought was put into making the checkout accessible for disabled customers.