Victoria's Secret - Reviews and experiences

Honey, listen to me share my story about that lingerie store. Trying to place an order was a total disaster, my promo codes just vanished - not cool. Aerie is much better when it comes to customer service, waited forever for help at the other place, awful service. Canceled my order and left, not giving them my money. And their subscription service? Total waste. I'd give them 1 star, and that's me being nice.

I went to the store the other day and everything was pretty good, but there was a problem with the checkout counter for wheelchairs. Since I use a wheelchair, the lower counter meant for us was always covered with stuff so I couldn't use it. I had to use the higher one instead, and it was really hard and painful for me to reach to finish my purchase. The staff tried to help my daughter while she was shopping, which was nice, but I was disappointed to see how little thought was put into making the checkout accessible for disabled customers.