Victoria's Secret

Victoria's Secret - Reviews and experiences

Average rating
6.6 /10
Based on 22 reviews
Nov 2023-May 2024
Star distribution
50
46x
38x
28x
10

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (22)

Hidden fees discrepancy

Price

I bought something from this company's website recently and I was pretty upset about the extra fees they didn't tell me about when I was checking out. When my order arrived, I saw that the prices on the items were way lower than what I had paid online. I contacted their customer service and they said that Canadian customers already had taxes and duties included in the online price. But when I looked at my bill, the taxes were shown as an extra charge, which goes against what they told me. It was really annoying how unclear they were about their pricing, and it just didn't sit right with me.

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About Victoria's Secret

Victoria's Secret is an American retailer known for its lingerie, sleepwear, and beauty products. Founded in 1977 by Roy and Gaye Raymond in San Francisco, California, the company was established with the aim of creating a comfortable and welcoming lingerie-buying experience. It rapidly grew in popularity and expanded its product range to include cosmetics and fragrances. L Brands, a retail company, acquired Victoria's Secret in 1982 and significantly expanded its presence both in the United States and internationally. Over the years, Victoria's Secret has become synonymous with its flashy fashion shows and elaborate marketing campaigns, featuring high-profile models known as "Angels." Despite facing criticism over its representation of women and declining sales, Victoria's Secret has been working towards rebranding itself to embrace a wider definition of beauty and inclusivity.

Contact Information

🌐 victoriassecret.com

Last update: November 29, 2024

Website (Partner link)

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