Threadbare - Reviews and experiences

I just bought two pairs of shorts in different colours from this store, and I gotta say I'm super impressed with how good they are. The shorts came quickly and they fit perfectly for the size I ordered. I was really happy to see how well they were made, especially since they were so affordable compared to other brands I was checking out.

I can't believe this company had the audacity to charge for delivery and processing fees for returns. It's crazy that I had to spend almost $20 just to exchange an item. It's frustrating that they haven't come up with a better exchange system that doesn't require customers to fork out more money. I definitely won't be shopping here again.

I bought a pair of black jeans from you back in late November, hoping to get them before Christmas. Unfortunately, when they came, they didn't fit quite right. I wanted to return or exchange them, but was surprised to see that your return policy only covered purchases made between December 4th and 24th. I thought this was a bit too strict and not very friendly to customers. Now I'm stuck with these jeans that I can't even exchange, which feels like a waste of both my money and time. It doesn't seem right to make customers keep items that don't fit when you could easily restock and sell to someone else who it fits better.

I'm really disappointed with the trainers I bought from this company. They looked great, but after less than three weeks of wearing them like normal, they started falling apart. The sole was coming off from the shoe, and the insole was peeling away from the heel, showing the material falling apart. For the price I paid, this kind of damage from regular use is just not acceptable.

I ordered some clothes from this store recently, but dang, it took way too long to get my stuff. Even though they said it would take 3-5 days, only part of my order showed up on time. And to make matters worse, when I talked to customer service about the missing items, they had no clue what I was talking about. Then, when I checked on the delayed items on December 5th, they still weren't ready to be sent out, so I just asked for my money back. If you want your stuff on time, especially for Christmas, I suggest trying a different store. And watch out if you see their stuff at other shops, because it all comes from the same place.

I used to be a loyal customer of this company and I was always happy with my purchases, but my most recent order was a big disappointment. My package arrived on time, but when I opened it up, it was totally the wrong order inside. My name was on the package, but the items were someone else's. I was really surprised and let down by this mistake, especially since I've always had good experiences before. What bothered me even more was that there was no phone number to call for help. I had to send an email and wait for a reply within 48 hours, which is not what I expect from customer service nowadays.

I recently got myself a new sweater from this store, and let me tell you, I was super happy with the whole deal. I was on the hunt for a certain style of sweater that I had spotted at a local shop, but they didn't have my size. Luckily, I stumbled upon this store on the internet and was pleasantly surprised by all the sweater options they had. The one I ended up buying wasn't exactly the one I originally wanted, but I gotta say, it's even better! The quality of the sweater is top-notch and it fits me perfectly. Plus, the delivery was super quick. All in all, a pretty good experience, and I would definitely think about coming back here next time.