Taylor Stitch - Overall Rating based on 17 reviews
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High quality clothing
I've been loving this brand for more than a year now, and my latest buy just confirmed how awesome their clothes are. The quality and little details in their stuff are top-notch, totally worth the price. I got a few more things recently and I was blown away by how well they're made and how good they look. Plus, the fast delivery just makes shopping with them even better. The fit and the materials are always fantastic, so I know I'll keep coming back as a happy customer.
Cool clothes
So, like, I got these really awesome clothes from this store. They're super good quality and I just love wearing them. BUT, I ordered a bunch of stuff and one of my packages still hasn't shown up. I tried reaching out to customer service, but they weren't much help.
Recent clothing purchase
I recently bought some clothes that were really well-made and had a classic style that I liked a lot. The quality was great, and I was happy with my purchase in general. However, I had some problems with customer service that left me feeling annoyed. I tried to get a refund through different ways, but every time I was told it would be quick and it wasn't. The lack of communication and follow-up was disappointing, especially for such a well-known brand. I just wanted a credit to buy something else, but even that was difficult because of slow responses.
Jeans
I recently bought a pair of jeans from this company, and I have to say, my experience was kinda disappointing. I tried reaching out to customer service a bunch of times to ask questions about my order and a missing credit from a promo, but all I got were automated replies saying they were looking into it. Eventually, I did get my jeans, but the lack of communication and follow-up from them was frustrating. When I called the store directly for help, they told me they don't deal with online stuff, even though they ship the products from there. It was pretty obvious there was a problem with their customer service, which made my whole experience as a customer pretty bad.
Clothing items
I bought some clothes online recently and it was kind of a bummer. The website was all glitchy and had problems processing orders. I signed up with my email for a 20% off deal on my first purchase, but I never got the discount code. I've sent a bunch of emails but still no discount. On top of that, the website wouldn't let me add some items to my cart even though they were supposed to be in stock, but other stuff went in just fine.
Clothing items
I recently bought some new clothes and the customer service was fantastic! There were some problems with shipping to Canada, but the team fixed everything super quickly, in just a few hours. I've always loved the quality and style of the clothes from this company. This was my first time reaching out for help, and let me tell you, the service was way better than I expected. The team was quick, polite, and really on top of things when it came to sorting out my order issue.
Flannels and other clothing items
I've been a loyal customer of this company for a while now. I love buying their flannels, along with their shirts and socks. The quality of their clothing is amazing and I really appreciate how well-made their products are. Even though the prices are a bit high, you can tell you're getting something sturdy and long-lasting, not just a popular brand name. I especially love their Crater flannels and look forward to them coming out every year. I definitely suggest their clothing to anyone who wants top-notch pieces that will stand the test of time.
Recent Troublesome Return
My most recent experience with this company was terrible. I had to deal with a return that ended up costing me nearly $50, and I didn't even get the clothing item I originally ordered. They were not helpful at all and instead of trying to fix the problem, they just kept sending me long emails that made me feel frustrated and unhappy with their service. It's unbelievable how a company can be so unhelpful and not admit to their mistakes. I suggest staying away from this company unless you want to deal with a lot of stress and problems. If you really have to buy from them, I recommend using PayPal for extra security in case something goes wrong.
Blue chinos
I bought a pair of blue chinos from this store not long ago and wore them a handful of times in the past year. The other day, I realized the zipper was starting to get loose and unzip by itself. Worried about the quality, I contacted customer service for help. But they said it was just normal wear and tear and not covered by warranty. It's pretty disappointing that a company that claims to use top-notch materials and charges higher prices can't back up their products when issues pop up after just a year.
A variety of items
I just bought something from this store and I gotta say, I'm really happy with what I got. They have a good variety of products and the stuff I got matched the descriptions on their website. I'd definitely suggest this store to anyone looking for cool and good quality clothes. Their customer service was also top-notch - super helpful and quick to respond to my questions. If you run into any problems, I suggest giving them a call or stopping by their store for help.
Item exchange
I got this really nice shirt but it was too big, so I had to exchange it for a smaller size. I tried to email and chat multiple times, but no one responded to me. I even called, but the phone line was busy or disconnected. It's frustrating, you know? I spent a lot of money at this store and they couldn't even help me with a basic exchange. There are definitely better stores out there that actually value their customers. Ugh, it's annoying.
Jeans sizing inquiry
I tried to ask about what size I should get for a pair of jeans I wanted, but the customer service was so bad. I asked a few times to get a straight answer, but all I got were those standard messages with no real help. It's annoying when a company cares more about automated responses than actually helping customers. I was already worried about how much it would cost to ship internationally, and the lack of communication made me decide to buy from somewhere else.
Lots of cool clothes like shirts, pants, and jackets!
These clothes are amazing! They make me look so confident. I had to exchange something once, and customer service was super quick and friendly. Plus, they're made in the US, so you can trust they are high quality.
Indigo boss duck Stetson shirt purchase
I was really excited when I bought the indigo boss duck Stetson shirt from this store, but I ended up feeling let down. The idea of customers funding a "workshop" item to save money on production costs seemed cool, but I was disappointed when I found out the same shirt went on sale for a much bigger discount after I funded it. It's not right to treat loyal customers who help fund items like this. It feels unethical and takes away from the whole point of the savings incentive. On top of that, only allowing 5-star reviews they approve while not posting negative ones is a sneaky business move that adds to the disappointment. I used to be a loyal customer who only shopped at this store for my clothes, but this experience has really saddened me and I won't be supporting them anymore.
Jackets
I was super pumped to give their jackets a go after hearing awesome stuff about them. The quality is top-notch, and I totally get why they've got such dedicated fans. But man, those shipping fees really bummed me out. Some American companies hook you up with free shipping on international orders over a certain amount, and that really helps when you factor in customs charges. It's a bummer because it basically doubles the original cost. Even though I dig the brand, those extra fees make me think twice about ordering from them again.
Quality men's clothing
For sure, it’s a bit more on the expensive side, but I prefer to invest in a few high-quality pieces for my wardrobe instead of lots of cheaper stuff. I think it’s better to have quality over quantity. Their clothes are really unique and stylish, and I like that they sometimes have sales. Plus, the shipping is pretty quick too.
Pants, color change, discount issue
So, you know how I ordered these pants online? And then I was like, "Oh, I actually want a different color." So I reached out to them and they were like, "You gotta cancel and reorder." It was kinda frustrating, but they helped me cancel and refunded my money really quickly. And then I had to ask about using my discount on the new order too. But in the end, they sent me the new pants really fast and even refunded me the discount money. So, yeah, it was a bit of a hassle, but they sorted it all out in the end.
Review with most votes
Pants, color change, discount
So, you know how I ordered these pants online? And then I was like, "Oh, I actually want a different color." So I reached out to them and they were like, "You got... Read onBy: korbin