
Stylevana reviews
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Spotlight: What are our customers saying?
Packed and on time
"I needed a few bits for a last-minute move and had bad past deliveries, so I hesitated after reading the reviews. I ordered 08/09; it showed up by ..."
Saw it on a friend's story
"Spotted it on a buddy's Instagram, was unsure but went ahead — then it never shipped. I accidentally reordered and messaged within the hour to..."
Korean skincare
"Please do not order. They never reply to emails or messages. It's been months since I placed my order and there are no updates about it, although I..."
Reviews (49)
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Saw it on a friend's story
30 reviews
Spotted it on a buddy's Instagram, was unsure but went ahead — then it never shipped. I accidentally reordered and messaged within the hour to cancel the wrong one. Doubts haven't fully vanished, a bit annoyed.
Detailed Ratings
Saw it on a friend's story
Spotted it on a buddy's Instagram, was unsure but went ahead — then it never shipped. I accidentally reordered and messaged within the hour to cancel the wrong one. Doubts haven't fully vanished, a bit annoyed.
Refund surprise
25 reviews
Was bummed at first, but refund arrived fast — actually pleasantly surprised, honestly
Detailed Ratings
Refund surprise
Was bummed at first, but refund arrived fast — actually pleasantly surprised, honestly
Packed and on time
21 reviews
I needed a few bits for a last-minute move and had bad past deliveries, so I hesitated after reading the reviews. I ordered 08/09; it showed up by Royal Mail 25/09 to Nottingham, well packed, doubts gone.
Detailed Ratings
Packed and on time
I needed a few bits for a last-minute move and had bad past deliveries, so I hesitated after reading the reviews. I ordered 08/09; it showed up by Royal Mail 25/09 to Nottingham, well packed, doubts gone.
Saw-it-on-Instagram
1 reviews
I spotted this on a friend's Instagram and thought I'd give it a shot. Was a bit wary — pricier items looked maybe off. Shipping took longer than they promised. Customer service was slow at first, then helpful when I pushed. In the end I'm okay.
Detailed Ratings
Saw-it-on-Instagram
I spotted this on a friend's Instagram and thought I'd give it a shot. Was a bit wary — pricier items looked maybe off. Shipping took longer than they promised. Customer service was slow at first, then helpful when I pushed. In the end I'm okay.
Morning coffee hiccup
3 reviews
Was halfway through my morning coffee run when I realized the replacement part for my coffee maker never turned up. Parcel was sent back, they said they'd sort it but it's been lost for two weeks. I've sent emails and refund requests with no reply. Oddly, when it finally arrived it worked better than the old one.
Detailed Ratings
Morning coffee hiccup
Was halfway through my morning coffee run when I realized the replacement part for my coffee maker never turned up. Parcel was sent back, they said they'd sort it but it's been lost for two weeks. I've sent emails and refund requests with no reply. Oddly, when it finally arrived it worked better than the old one.
Almost gave up
23 reviews
I was half expecting another no‑show when the timeline stretched to three months — I needed this mattress for my bad back and was moving, so was stressed. The carrier never phoned, they said it was returned and then "under investigation." After a few pushy calls customer service actually refunded me; slow and annoying but fixed in the end.
Detailed Ratings
Almost gave up
I was half expecting another no‑show when the timeline stretched to three months — I needed this mattress for my bad back and was moving, so was stressed. The carrier never phoned, they said it was returned and then "under investigation." After a few pushy calls customer service actually refunded me; slow and annoying but fixed in the end.
Slow start, ended up okay
1 reviews
Not great at first — decided to order after a friend showed me the site, but the whole thing sat on 'in progress' for two weeks despite the 24-hour expedite tag. One item even flipped to 'not available' and I couldn't get a reply. After I chased them though, they resolved it (took time), so I'm somewhat satisfied now.
Detailed Ratings
Slow start, ended up okay
Not great at first — decided to order after a friend showed me the site, but the whole thing sat on 'in progress' for two weeks despite the 24-hour expedite tag. One item even flipped to 'not available' and I couldn't get a reply. After I chased them though, they resolved it (took time), so I'm somewhat satisfied now.
Paid for a mat, got nothing
2 reviews
Needed this mat for a move — my back was killing me and I figured the extra padding would help. Ordered Aug 3 (Order BWSVESB2000045032), paid about €45, but never actually received it. They emailed once saying it left storage, no tracking link or real updates, and now the order shows "Completed" even though nothing arrived. I can't try or use it, customer replies are vague. Feels like a dead end.
Detailed Ratings
Paid for a mat, got nothing
Needed this mat for a move — my back was killing me and I figured the extra padding would help. Ordered Aug 3 (Order BWSVESB2000045032), paid about €45, but never actually received it. They emailed once saying it left storage, no tracking link or real updates, and now the order shows "Completed" even though nothing arrived. I can't try or use it, customer replies are vague. Feels like a dead end.
No parcel, refund refused
2 reviews
don't order — delivery failed and refund denied. First saw it when a friend tipped me. Ordered Sep 7; by Sep 26 nothing had arrived, tracking showed 'we are expecting it' so Royal Mail didn't have parcel. Asked to cancel and get a refund; Stylevana rejected and said delivery might be 30 days. Not great.
Detailed Ratings
No parcel, refund refused
don't order — delivery failed and refund denied. First saw it when a friend tipped me. Ordered Sep 7; by Sep 26 nothing had arrived, tracking showed 'we are expecting it' so Royal Mail didn't have parcel. Asked to cancel and get a refund; Stylevana rejected and said delivery might be 30 days. Not great.
Morning that sealed it
3 reviews
I wasn't sure at first, but the morning I used it in my commute I knew it paid off — quiet, no fuss, did exactly what I needed so I could get out the door. I use it every day for work and mornings now; small relief, reliable. Not flashy, but that’s fine.
Detailed Ratings
Morning that sealed it
I wasn't sure at first, but the morning I used it in my commute I knew it paid off — quiet, no fuss, did exactly what I needed so I could get out the door. I use it every day for work and mornings now; small relief, reliable. Not flashy, but that’s fine.
Hesitated, then tried it
12 reviews
thin, soaks in quick, subtle scent, not greasy and sits well under makeup. Packaging is basic. Skeptical at first, now I use it every day.
Detailed Ratings
Hesitated, then tried it
thin, soaks in quick, subtle scent, not greasy and sits well under makeup. Packaging is basic. Skeptical at first, now I use it every day.
Nervous but relieved
3 reviews
Felt odd opening the box in my tiny bathroom, was half expecting nothing but everything showed up — except a bit of the hair mask had leaked. It arrived in about 18 days, so that's not bad. I use that mask every other shower, so losing some product is annoying, but it still works. Prices are better than elsewhere, so I'll probably order again, though the whole "wait and wonder" vibe makes me uneasy, honestly.
Detailed Ratings
Nervous but relieved
Felt odd opening the box in my tiny bathroom, was half expecting nothing but everything showed up — except a bit of the hair mask had leaked. It arrived in about 18 days, so that's not bad. I use that mask every other shower, so losing some product is annoying, but it still works. Prices are better than elsewhere, so I'll probably order again, though the whole "wait and wonder" vibe makes me uneasy, honestly.
Too-fast shipping, too-slow help
1 reviews
double-check your cart or call immediately.
Detailed Ratings
Too-fast shipping, too-slow help
double-check your cart or call immediately.
Midnight unpacking hiccup
24 reviews
I was unpacking boxes at midnight and noticed a lumbar cushion was torn. I’d paid over €80 — needed the stuff for my bad lower back after a move — so that annoyed me. I sent photos and followed their policy that says they resend damaged items. At first they only offered store credit, not enough to buy the same piece back without adding more to hit free shipping. After a couple follow-ups they reshipped the cushion, so fine in the end.
Detailed Ratings
Midnight unpacking hiccup
I was unpacking boxes at midnight and noticed a lumbar cushion was torn. I’d paid over €80 — needed the stuff for my bad lower back after a move — so that annoyed me. I sent photos and followed their policy that says they resend damaged items. At first they only offered store credit, not enough to buy the same piece back without adding more to hit free shipping. After a couple follow-ups they reshipped the cushion, so fine in the end.
Slow start, acceptable finish
4 reviews
I don't recommend ordering here, though in the end my order did show up and the product was fine. I placed the order six weeks ago, and for ages they kept saying shipment was 'imminent' — six weeks, yes — with tons of back-and-forth emails. I opened a PayPal claim when I got fed up, and it looked like the seller gave PayPal a bogus tracking number, which made the claim get closed. That was stressful. If you try them, document everything, be prepared to chase, and maybe use a credit card or think twice.
Detailed Ratings
Slow start, acceptable finish
I don't recommend ordering here, though in the end my order did show up and the product was fine. I placed the order six weeks ago, and for ages they kept saying shipment was 'imminent' — six weeks, yes — with tons of back-and-forth emails. I opened a PayPal claim when I got fed up, and it looked like the seller gave PayPal a bogus tracking number, which made the claim get closed. That was stressful. If you try them, document everything, be prepared to chase, and maybe use a credit card or think twice.
Half-relieved after a messy delivery
3 reviews
I was in Spain. So I asked for a refund on Aug 10. After some back-and-forth, a few firm messages and one mildly dramatic "please sort this", they finally refunded me. That moment — seeing the money back in my account — was weirdly satisfying, like finishing a puzzle. Not a smooth ride, not by a long shot, but at least the money returned and I could reorder elsewhere. Would’ve preferred quicker delivery, but hey, lesson learned.
Detailed Ratings
Half-relieved after a messy delivery
I was in Spain. So I asked for a refund on Aug 10. After some back-and-forth, a few firm messages and one mildly dramatic "please sort this", they finally refunded me. That moment — seeing the money back in my account — was weirdly satisfying, like finishing a puzzle. Not a smooth ride, not by a long shot, but at least the money returned and I could reorder elsewhere. Would’ve preferred quicker delivery, but hey, lesson learned.
Package drama, but good ending
1 reviews
the courier returned the package and I got a refund, or they re-dispatched — I can’t remember which, honestly — but I’m glad it didn’t just vanish. So yeah, stressful and avoidable, but thank goodness for persistence and finally a decent customer service person who took it on. I’ve had worse with other shops, so this could’ve been a total loss. Happy it got resolved. I’ll keep ordering, but I’ll be watching the courier name next time. Thanks to the rep who actually read my emails.
Detailed Ratings
Package drama, but good ending
the courier returned the package and I got a refund, or they re-dispatched — I can’t remember which, honestly — but I’m glad it didn’t just vanish. So yeah, stressful and avoidable, but thank goodness for persistence and finally a decent customer service person who took it on. I’ve had worse with other shops, so this could’ve been a total loss. Happy it got resolved. I’ll keep ordering, but I’ll be watching the courier name next time. Thanks to the rep who actually read my emails.
Quick refund settled it
1 reviews
I first saw them in a local FB group and tried. Their site let me order an out‑of‑stock item, and I had to chase them up — that annoyed me. After a week they said part of my order was delayed 2–3 weeks, so I asked for a cancel and refund. I’d told my brother about them, so that felt awkward. I nudged once; they refunded next day and sent a short note explaining the stock problem. That quick refund is when I felt satisfied.
Detailed Ratings
Quick refund settled it
I first saw them in a local FB group and tried. Their site let me order an out‑of‑stock item, and I had to chase them up — that annoyed me. After a week they said part of my order was delayed 2–3 weeks, so I asked for a cancel and refund. I’d told my brother about them, so that felt awkward. I nudged once; they refunded next day and sent a short note explaining the stock problem. That quick refund is when I felt satisfied.
Small-order, big headache
2 reviews
I clicked buy because the photos looked nice and, yeah, I needed it. Honestly I had that quiet doubt in the back of my head — you know, the “is this legit?” feeling — but shrugged it off. Fast forward, parcel supposedly delivered, I get nothing, and my doubt turned into full-blown annoyance. I messaged the same day, filled out the courier form when they asked (took ages for someone to ask), and then waited. They said 4–6 weeks for an investigation. Weeks passed, then months. I must have sent a ridiculous number of emails, and most replies felt like someone pasting the same line and moving on. It’s like customer service was playing hide-and-seek and always hiding.
What really rubbed me the wrong way was the timeline gymnastics: contact them immediately and months later they tell me the claim window expired. So either time is elastic at their office, or the process is designed for confusion. I don’t want to be dramatic but it stopped being about the few bucks after a bit; it became about the principle of being ghosted by a company after you do everything asked. A tiny piece of advice if you’re tempted: take screenshots of every tracking update, keep dates handy, push for a ticket number right away, and don’t assume silence means things are moving. Would I recommend this? Not without big caveats. I’m telling this like a friend: go in cautious, and if you decide to try them, be ready to fight for answers. I’m still a bit frustrated, still a bit hopeful they somehow fix things, but for now I’d say manage expectations and document everything.
Detailed Ratings
Small-order, big headache
I clicked buy because the photos looked nice and, yeah, I needed it. Honestly I had that quiet doubt in the back of my head — you know, the “is this legit?” feeling — but shrugged it off. Fast forward, parcel supposedly delivered, I get nothing, and my doubt turned into full-blown annoyance. I messaged the same day, filled out the courier form when they asked (took ages for someone to ask), and then waited. They said 4–6 weeks for an investigation. Weeks passed, then months. I must have sent a ridiculous number of emails, and most replies felt like someone pasting the same line and moving on. It’s like customer service was playing hide-and-seek and always hiding.
What really rubbed me the wrong way was the timeline gymnastics: contact them immediately and months later they tell me the claim window expired. So either time is elastic at their office, or the process is designed for confusion. I don’t want to be dramatic but it stopped being about the few bucks after a bit; it became about the principle of being ghosted by a company after you do everything asked. A tiny piece of advice if you’re tempted: take screenshots of every tracking update, keep dates handy, push for a ticket number right away, and don’t assume silence means things are moving. Would I recommend this? Not without big caveats. I’m telling this like a friend: go in cautious, and if you decide to try them, be ready to fight for answers. I’m still a bit frustrated, still a bit hopeful they somehow fix things, but for now I’d say manage expectations and document everything.
Quiet red flags, then a mess
6 reviews
$262.42. The rest — $437.64 — never showed up. They said it was refunded earlier, on Sept 12. I checked PayPal and my bank. Nothing. I even called the bank; they confirmed no refund. I asked the company for proof — transaction ID, screenshot, anything. Nothing helpful came back. So I filed a dispute with my bank for the missing amount. I’m not angry in drama terms. I’m practical and annoyed. Some parts were handled without fuss, like the partial refund, but the communication and the missing money left me unsettled. If you’re sensitive about merchant transparency, be careful here. I would have preferred a straight, verifiable refund and clearer answers.
Detailed Ratings
Quiet red flags, then a mess
$262.42. The rest — $437.64 — never showed up. They said it was refunded earlier, on Sept 12. I checked PayPal and my bank. Nothing. I even called the bank; they confirmed no refund. I asked the company for proof — transaction ID, screenshot, anything. Nothing helpful came back. So I filed a dispute with my bank for the missing amount. I’m not angry in drama terms. I’m practical and annoyed. Some parts were handled without fuss, like the partial refund, but the communication and the missing money left me unsettled. If you’re sensitive about merchant transparency, be careful here. I would have preferred a straight, verifiable refund and clearer answers.
About Stylevana
Stylevana is an online retail company specializing in Asian beauty and fashion products. Established to serve a global customer base, Stylevana offers a wide range of skincare, makeup, and fashion items from various countries in Asia, including South Korea, Japan, and Taiwan. The company aims to provide high-quality Asian beauty products at competitive prices, making the latest Asian fashion and beauty trends accessible worldwide. Stylevana leverages its extensive network of suppliers and manufacturers in Asia to ensure a diverse and up-to-date selection of products. Through its user-friendly website and commitment to customer service, Stylevana has grown its presence in the global online retail market, catering to beauty enthusiasts and fashion-forward individuals seeking to explore and adopt Asian beauty and fashion trends.
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Last update: November 1, 2025





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