Stylevana reviews

thin, soaks in quick, subtle scent, not greasy and sits well under makeup. Packaging is basic. Skeptical at first, now I use it every day.

Felt odd opening the box in my tiny bathroom, was half expecting nothing but everything showed up — except a bit of the hair mask had leaked. It arrived in about 18 days, so that's not bad. I use that mask every other shower, so losing some product is annoying, but it still works. Prices are better than elsewhere, so I'll probably order again, though the whole "wait and wonder" vibe makes me uneasy, honestly.

double-check your cart or call immediately.

I was unpacking boxes at midnight and noticed a lumbar cushion was torn. I’d paid over €80 — needed the stuff for my bad lower back after a move — so that annoyed me. I sent photos and followed their policy that says they resend damaged items. At first they only offered store credit, not enough to buy the same piece back without adding more to hit free shipping. After a couple follow-ups they reshipped the cushion, so fine in the end.

I don't recommend ordering here, though in the end my order did show up and the product was fine. I placed the order six weeks ago, and for ages they kept saying shipment was 'imminent' — six weeks, yes — with tons of back-and-forth emails. I opened a PayPal claim when I got fed up, and it looked like the seller gave PayPal a bogus tracking number, which made the claim get closed. That was stressful. If you try them, document everything, be prepared to chase, and maybe use a credit card or think twice.

I was in Spain. So I asked for a refund on Aug 10. After some back-and-forth, a few firm messages and one mildly dramatic "please sort this", they finally refunded me. That moment — seeing the money back in my account — was weirdly satisfying, like finishing a puzzle. Not a smooth ride, not by a long shot, but at least the money returned and I could reorder elsewhere. Would’ve preferred quicker delivery, but hey, lesson learned.

the courier returned the package and I got a refund, or they re-dispatched — I can’t remember which, honestly — but I’m glad it didn’t just vanish. So yeah, stressful and avoidable, but thank goodness for persistence and finally a decent customer service person who took it on. I’ve had worse with other shops, so this could’ve been a total loss. Happy it got resolved. I’ll keep ordering, but I’ll be watching the courier name next time. Thanks to the rep who actually read my emails.

I first saw them in a local FB group and tried. Their site let me order an out‑of‑stock item, and I had to chase them up — that annoyed me. After a week they said part of my order was delayed 2–3 weeks, so I asked for a cancel and refund. I’d told my brother about them, so that felt awkward. I nudged once; they refunded next day and sent a short note explaining the stock problem. That quick refund is when I felt satisfied.

I clicked buy because the photos looked nice and, yeah, I needed it. Honestly I had that quiet doubt in the back of my head — you know, the “is this legit?” feeling — but shrugged it off. Fast forward, parcel supposedly delivered, I get nothing, and my doubt turned into full-blown annoyance. I messaged the same day, filled out the courier form when they asked (took ages for someone to ask), and then waited. They said 4–6 weeks for an investigation. Weeks passed, then months. I must have sent a ridiculous number of emails, and most replies felt like someone pasting the same line and moving on. It’s like customer service was playing hide-and-seek and always hiding.
What really rubbed me the wrong way was the timeline gymnastics: contact them immediately and months later they tell me the claim window expired. So either time is elastic at their office, or the process is designed for confusion. I don’t want to be dramatic but it stopped being about the few bucks after a bit; it became about the principle of being ghosted by a company after you do everything asked. A tiny piece of advice if you’re tempted: take screenshots of every tracking update, keep dates handy, push for a ticket number right away, and don’t assume silence means things are moving. Would I recommend this? Not without big caveats. I’m telling this like a friend: go in cautious, and if you decide to try them, be ready to fight for answers. I’m still a bit frustrated, still a bit hopeful they somehow fix things, but for now I’d say manage expectations and document everything.

$262.42. The rest — $437.64 — never showed up. They said it was refunded earlier, on Sept 12. I checked PayPal and my bank. Nothing. I even called the bank; they confirmed no refund. I asked the company for proof — transaction ID, screenshot, anything. Nothing helpful came back. So I filed a dispute with my bank for the missing amount. I’m not angry in drama terms. I’m practical and annoyed. Some parts were handled without fuss, like the partial refund, but the communication and the missing money left me unsettled. If you’re sensitive about merchant transparency, be careful here. I would have preferred a straight, verifiable refund and clearer answers.

Although their website says “CA,” I mistakenly thought it was a Canadian skincare web. The products might be authentic, but their customer service is truly disappointing.

I placed an order in April and still haven’t received it. After months of back and forth, they claimed the delivery was completed—even though the package was clearly delivered to the wrong address (the delivery photo shows a house that’s not mine).

Instead of taking responsibility or offering a refund, they gave me a coupon full of restrictions—many items excluded, shipping not included.

This was my first time ordering from them, and definitely the last.

I really frustrated that you did those forth and back things. My first complaint already included the order number and details. Why you keep ask those things in every reply?

order : BWSVCAB1000122627
order date: 04/20/2025
Issue Detail:
The order was delivered to my home by 05/01/2025. but 2 items were damaged by the shipping which I found when I opened the box. I already attached the pictures as evidence, not sure why you need those info. Anyway, I will provide it ad you request even I don't know what the purpose.
• Manufacturing/Expiry Date
• KUMANO COSME
• BSCFKUC00010NOC01R0130
• exp: can't find expiration date from the package
• Product Name KUMANO COSME - Reihaku Hatomugi Acne Care Facial Foam - 130g

• Manufacturing/Expiry Date
• PRETTYSKIN
• BBBWPSN00003NOC01M1000
• exp: 2028-01-13
• Product Name
• PRETTYSKIN - Rice Glow Body Wash - 1000ml

I bought a Medicube device from Stylevana because they had a deal going on. But there was a problem with the discount code not working like it should. I contacted customer service and sent more screenshots, but I still haven't gotten it fixed. It's frustrating and disappointing. I was thinking of buying more stuff, but now I'm not so sure after this mess.

I had such a hard time trying to update my cart on this website! The cart button wouldn't work properly, I couldn't scroll, or select anything. I had to keep refreshing the page over and over until it finally started working. It was so frustrating, I almost gave up and went to a different store. Sometimes the shipping is really slow too, they should definitely give a heads up if there will be a big delay with my order. But, the prices are good and there's a lot of items to choose from. I did end up receiving my order, even though it took about 2 months!

I recently bought something online with express shipping, hoping I'd get it real quick. Unfortunately, my experience with Stylevana was pretty disappointing. I spent a good chunk of money, but my order has been stuck in that 'processing' stage forever it seems. I tried contacting customer support, but no one got back to me at all. The lack of communication and transparency is making me super frustrated and wishing I hadn't bought from them. I'm starting to think my order will never show up, and next time I'll definitely think twice before shopping with them again.

Hey everyone, let me give you a heads up about Stylevana. They might show off low prices and good deals, but don't fall for it. Things might seem good at first, but once you place a few orders, you'll see issues with their discounted shipping services like YunExpress and Colis Privé. Your package will likely get messed up and you'll lose your stuff. And don't even get me started on their terrible customer service. Any money you saved on those initial orders will disappear quick. It's a total scam, plain and simple. Do yourself a favor and avoid the stress.

Hey Stylevana! I really appreciate the discount codes you give out, they always make me want to shop with you more. But I do have one issue - your product descriptions need some improvement. I often have to check out other websites to get all the info I need before buying something from you. It would be way easier if everything I needed to know was right there on your site. Can you please work on that? Thanks!

I just bought some stuff from this online shop that sells a lot of Asian beauty products and I gotta say, I'm pretty impressed. The website is a really great place to check out if you're into Asian beauty products. Make sure to keep an eye on the stock info and be realistic about how long shipping will take. But, all in all, ordering was smooth sailing for me. The prices were awesome and I'm a big fan of the rewards program they have.

Oh my goodness, I'm so annoyed right now! I bought some skincare products, and you know what? They never showed up! I reached out to customer service and they seemed friendly at first, but then they completely ignored me. I even tried sending emails from different accounts, but they still didn't respond! The tracking number claimed my delivery was made, but it never arrived! I had to buy the products again and ended up wasting my money. It's definitely a scam and I'm so frustrated!

I just ordered some awesome stuff from this website because they're really affordable and they have a huge selection to choose from. I had to wait a little longer for my first package because one item had to be shipped separately, but it's totally fine. This time I picked items that were listed as shipping quickly, so I'm keeping my fingers crossed that it'll arrive sooner!