Solid & Striped Reviews

: 3
0% Would buy here again

Most relevant negative review

  2024-01-23
Wrong item received after orde
I bought something special from this shop, but when the parcel came, it was totally something els...Read on
Paige

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  • Ordering

    Service

    Pricing

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    Would buy here again
    Overall

    Basic swimsuit purchase

    I ordered a simple swimsuit online and got it in a decent amount of time. It was okay for the price, but nothing special. But when I needed to return it because of sizing problems, it was a total nightmare trying to contact customer service. Even though I used their label to send it back and tracked it to their warehouse, they ignored my emails and calls. I had to take it up with my credit card company to get it sorted out. Definitely not the service I was hoping for from a company nowadays.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Wrong item received after ordering.

    I bought something special from this shop, but when the parcel came, it was totally something else. I got in touch with customer service to ask for a refund, showing them proof of what I actually bought. Even so, they only offered to give me back less money than I spent. It was their mistake, but they wouldn't admit it or fix it. Their lack of care and service is really frustrating.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Swimwear purchase

    I bought some swimwear from this company lately, and I gotta say, it was a total letdown. I ordered three things but only got one, and they still charged me for all three! I tried reaching out to customer service through emails and phone calls, but I never heard back from them. The fact that they haven't fixed this mess has made me pretty annoyed and unhappy with the whole thing.


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