Solid & Striped Reviews
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Damaged item
There's like legit no customer service at this company. It's been two freaking months since I got a messed up item and they keep saying they'll give me my money back but I still haven't seen anything. I had to go to my bank to fight them because they're straight up ghosting me. Don't even bother with this company, they're total garbage.
Basic swimsuit purchase
I ordered a simple swimsuit online and got it in a decent amount of time. It was okay for the price, but nothing special. But when I needed to return it because of sizing problems, it was a total nightmare trying to contact customer service. Even though I used their label to send it back and tracked it to their warehouse, they ignored my emails and calls. I had to take it up with my credit card company to get it sorted out. Definitely not the service I was hoping for from a company nowadays.
Wrong item received after ordering.
I bought something special from this shop, but when the parcel came, it was totally something else. I got in touch with customer service to ask for a refund, showing them proof of what I actually bought. Even so, they only offered to give me back less money than I spent. It was their mistake, but they wouldn't admit it or fix it. Their lack of care and service is really frustrating.
Exchanged item not refunded
I returned something, eh, and I've been waiting for my refund, but I haven't gotten it yet. I tried reaching out to customer service a bunch of times, but all I got back were automated emails with no real help. Even when I left voicemails, I didn't get any response. This lack of communication and not getting my refund sorted out has made me super upset with the company, eh. I would warn others not to trust them with their business.
Swimwear purchase
I bought some swimwear from this company lately, and I gotta say, it was a total letdown. I ordered three things but only got one, and they still charged me for all three! I tried reaching out to customer service through emails and phone calls, but I never heard back from them. The fact that they haven't fixed this mess has made me pretty annoyed and unhappy with the whole thing.
Review with most votes
Wrong item received after orde
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