Shopbop - Reviews and experiences
Nov 2023-May 2024
Review transparency
Origin: voluntary submissions: no post-purchase invitations, no rewards
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Response & dispute: company can respond; users can report reviews via "Report review"
Reviews (21)
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Sketchy Purchase
Sketchy Purchase
App & PortalWhat kind of sketchy business locks your account right after you make a purchase, eh? I spent $500 on a product and now I can't even log in, eh? No one is replying to my emails, no one is picking up the phone. Is this some kind of scam or what, eh? I need answers pronto. Either give me my money back or unlock my account, Shopbop.
Shoes purchase
Shoes purchase
App & PortalI'm really disappointed with the service I got from this company. I wanted to order some shoes, but then my account got deactivated out of nowhere. I still keep getting emails from them, though. When I tried to contact customer service, they just kept redirecting me without giving me a clear reason. Dealing with a company that doesn't communicate well or keep things transparent is super frustrating. Seems like I'm not the only one dealing with this - I found other customers with the same complaints. All in all, my experience with this company has been really unsatisfactory.
About Shopbop
Shopbop is an online retail destination specializing in high-end clothing and accessories for women. Founded in 2000 as a brick-and-mortar boutique in Madison, Wisconsin, USA, it transitioned to an online-only retailer early on. Shopbop offers a wide selection of designer apparel and accessories, catering to fashion-forward consumers seeking luxury and contemporary brands. It was acquired by Amazon.com Inc. in 2006, which has allowed the company to expand its offerings and global reach. Shopbop prides itself on providing a curated selection of on-trend items, personalized shopping experiences, and exemplary customer service.
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Categories Shopbop
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Last update: November 29, 2024
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