ROMWE - Overall Rating based on 22 reviews
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Order stuck in transit
My recent purchase has turned into a total nightmare. The order has been stuck in transit for a whole 10 days now. I've tried contacting customer service, but that darn automated bot they suggested has been no help at all. I can't even get a refund because the bot just sends me to some useless tracking company. I just want my money back from the actual company, not some bot! It's so frustrating that I can't even talk to a real person at the company. Romwe, please stop sending customers to that useless bot and find a better way to deal with our problems.
Clothing items
After I ordered some new clothes, I was kinda bummed to find out that my package was on some unnecessary worldwide trip. The clothes were cool and all, but the shipping process was really inefficient and just not up to par.
My cool clothes
I really like the clothes from this store, eh! They're so cool and different from other places. I wish they could add some items from movies like The Wizard of Oz, Dune, Mad Max, and Godzilla vs Kong, because they're all made by the same company. Oh, and I also love the Wonka stuff they have!
Out of stock cancellation issue
I had a bad experience with my recent purchase from this online store. I bought something that said there were 8 left, but later got an email saying part of my order was cancelled because it was out of stock. The main thing I really wanted was one of the items that got cancelled. I was annoyed by the poor communication and stock management.
Recent clothing purchases
I bought some clothes online recently, and I have some mixed feelings about the quality. Some things weren't that great, but I kind of expected it because I looked closely at the pictures on the website. On the other hand, some items were even better than I thought they would be - really good quality and stylish. The prices were actually pretty good, so it's a good spot for shopping on a budget. I tend to go back to this online store for most of my clothes because it's easy to return things and they deliver fast.
Delayed delivery, questionable shipping process, quick refund
My experience shopping online with this retailer was pretty disappointing. I ordered some items that never showed up, even though the status said they were shipped and just stuck at the local facility for a long time. When I contacted customer service, they told me to wait even more before finally saying that my items might be lost, without looking into it much. The only good thing was that they quickly gave me a refund. Even though I'm glad they resolved it fast, I'm not sure if I want to shop there again after this whole thing.
My recent purchase from this online store
I had the worst customer service experience ever. They kept making excuses and never owned up to their mistakes. I used to shop here sometimes, but their delivery times were all over the place. You either get your order right away or wait forever, no in-between.
Clothing purchase experience
My recent experience with buying clothes from this online store was not great. The sizes were all over the place and the quality of the clothes was not good. On top of that, I found out that I had to pay for the return shipping, even for my first return. That didn't sit right with me, especially after having problems with the stuff I bought. In the end, I was pretty unhappy with how everything turned out.
Consistent shopper for years
I've been shopping at this store for a few years now and honestly, I can't say enough good things about it. The prices are really reasonable, especially with all the coupons and discounts they offer. Not to mention, the shipping is super speedy and the quality of the products is always top-notch. I've told all my friends and family about this store and they love it just as much as I do after shopping here.
Trendy clothes, great quality
This website is amazing! I bought a whole bunch of clothes and they all came really fast, like within a week. The quality is way better than I expected, especially for the price. I was shocked at how good they looked on me. The bikini collection is top-notch, with stylish options that are way cheaper than other places. I don't get why some reviews are bad, 'cause my experience was awesome. I took a chance and it totally worked out.
Recent online purchases
I just bought a bunch of stuff online and wow, the prices were so cheap! My package got here super quick and everything looks great. I got some really cool things, but those wall stickers are my absolute fave. It's nice to have a good shopping experience for once, and I'll definitely shop from this site again.
Multiple orders, mixed results
I kind of have a love-hate thing going on with this site. Like, sometimes I find super cute clothes and accessories that I totally rock on the regular. But then there's been times when the quality and sizing was a letdown. Those crop tops are always too darn short for my taste, and some pieces are way too see-through. Lesson learned - gotta stick to stuff with lots of reviews so there's no unexpected bummers.
Shien clothes disappointing
I just bought some stuff from Shien for the first time, eh, and I gotta say I was kinda let down by the quality of the clothes, you know? Plus, the app was a total pain to use since it was only in German. So I think I'll just stick to shopping at other brands that got better reviews and are easier to navigate. It's too bad 'cause I had a coupon to use, eh.
Damaged package with missing item
I'm really disappointed with the customer service on this website. I had a package arrive all damaged with an item missing, and it's been a real struggle trying to get a hold of someone to fix it. I've been trying for over two hours to reach them, and no luck yet. I even checked out the other website that some reviews recommended, but that didn't help at all. I hope someone from the company can get in touch with me soon and help me sort this out.
Verification process drama
I recently had a frustrating experience with the verification process for my order. After making a purchase, I was asked to provide a picture of my license for confirmation due to a potential fraud flag. I complied and sent the requested picture, thinking that would be sufficient. However, I was surprised to receive another email requesting additional screenshots from my email and PayPal account. This seemed excessive and unnecessary, adding unnecessary stress to the situation.
I found the communication from the company to be unclear and poorly written in English. It was difficult to understand exactly what they were asking for, which only added to my frustration. Overall, the experience left me feeling dissatisfied and unappreciated as a customer.
I have decided that I will not be using their services again in the future due to this negative experience.My super cute dress
Oh my goodness, I got my dress from this website and it's just so cute! I wore it to my best friend's birthday party and everyone was asking me, "where did you get that?" I felt like a fashion queen, and the quality was amazing too. The fabric was soft and comfortable, and the colour was exactly like the photo online. I'll definitely be ordering from them again!
Mary Jane shoes, Baggy Y2K jeans, Vintage vest
I recently ordered some stuff online and I was pleasantly surprised by how good it was. The Mary Jane shoes, Baggy Y2K jeans, and Vintage vest were all just like they were described, trendy and good quality. The delivery took a bit longer than I expected, but it wasn't a big deal for me. The prices were fair for the quality, so I would definitely buy from them again. One thing to keep in mind is to maybe order a size bigger than you're used to, just in case the sizing is off.
Covid shipping delay
For real, all these complainers just need to calm down. I keep seeing all these negative reviews and it's like, come on, it's not the end of the world. Yeah, my order was delayed by a day because of shipping issues, but let's be honest, it's not the company's fault. We're in the middle of a pandemic, cut them some slack. And don't even get me started on the tracking system, like, chill out everyone, it's on its way. My package finally arrived early in the morning, just one day late. Not a big deal. Patience is a virtue, people. Props to the brand for holding it down during these crazy times.
Large haul, multiple items
I recently grabbed a bunch of stuff from the company. Ordering was a breeze and I couldn't wait to get my hands on my new things.
Tried to order for 15 £
I attempted to order something for 15 dollars, but they flat out refused. Not gonna bother trying again. This website is such a joke, totally a scam. They declined my order like it was week-old tea. I'm gonna make sure to leave negative reviews wherever possible now.
Review with most votes
Lost items in cart
I just bought something from this website and usually I don't have any problems with them, but this time I had a frustrating issue. I put some items in my cart, but they ke... Read onBy: Vicky