Regus

Regus reviews

28 reviews Verified company
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Overall Rating
The score is the average of all published reviews. More recent reviews count slightly more. Companies have no influence on the score.
71%
Would buy here again
Ordering
8.2
Service
8.6
Pricing
7.2
Delivery
7.6

Featured Reviews

Spotlight: What are our customers saying?

Positive

Co-working spaces review

8.5

"Regus is amazing! The staff at every location are really friendly and always ready to help. I appreciate the free tea and the nice desks. Oh, and t..."

Critical

Overpriced Coworking Space

5.5

"Don't bother wasting your time and money at this place! The team doesn't communicate, customer support is terrible, and the sales manager..."

Most Voted

Centre manager amazing

10.0

"The manager at the center, Magdalena, is absolutely wonderful! She's so friendly and can chat with anyone. Her communication skills are top-no..."

Reviews (28)

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Helpful and fast staff, great office ambiance

N

1 reviews

9.5
Overall Rating
Would buy here again
Yes

The folks at this place are so helpful and always quick to answer any questions we have. The office has a really great vibe and just makes me feel happy to be here and work.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

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Clean up

W

17 reviews

9.0
Overall Rating
Would buy here again
Yes

I really appreciate when folks clean up after themselves, it's such a nice gesture. The other day, I witnessed someone actually taking the time to tidy up the kitchen, and it honestly made me feel so happy about the place being neat and orderly. I would definitely recommend this spot to my friends!

Detailed Ratings

Order
8.0
Service
10.0
Price
8.0
Delivery
10.0

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Meeting room cancellation experience

E

1 reviews

6.0
Overall Rating
Would buy here again
No

I recently had to cancel a booking for a meeting room at a business place because of some unexpected things that came up. I made sure to cancel it on time so I could get my money back. But it turned out that they changed their cancellation rules without telling me, going from 2 hours notice to 5 days. I felt like they weren't being straight with me and kind of fooled me as a customer.

And when I visited some other business spots, I saw some problems with cleanliness. The rooms were messy, with garbage cans full and tables covered in cups and wrappers. They were just not keeping things in good shape, which made the whole place seem less professional.

Detailed Ratings

Order
6.0
Service
6.0
Price
6.0
Delivery
6.0

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Accounting nightmare

B

5 reviews

6.0
Overall Rating
Would buy here again
No

Dealing with the accounting team at this location has been quite frustrating. They don't respond quickly and it takes them forever to address any issues that come up. Even though I asked for a manager to help, my requests were ignored. I've also been overcharged, given the wrong charges, or double charged, leading to long waits for refunds. I'm still waiting for some of these problems to be resolved.

On top of that, rent prices keep going up and services that used to be included are now either gone or require extra payment. Desks are smaller, storage spaces in co-working areas are gone, and they automatically add charges for tea and coffee, even if you don't want them. It's a hassle to opt-out and avoid unnecessary fees.

Detailed Ratings

Order
6.0
Service
6.0
Price
6.0
Delivery
6.0

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Virtual office services

S

11 reviews

9.0
Overall Rating
Would buy here again
Yes

I gotta say, the service here is absolutely top-notch. As soon as I walk in, I'm greeted with such professionalism and warmth that's really hard to come by these days. The staff really goes the extra mile to take care of everything I need, and I really appreciate how dedicated they are to making sure customers are happy. The virtual office services they offer are so smooth and really make me feel like a true pro every time I use them.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
8.0

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Professional atmosphere, clean, quiet, great views

S

1 reviews

9.5
Overall Rating
Would buy here again
Yes

My time at this place was just amazing. It had such a great vibe for getting things done. It was clean, quiet, and had a beautiful view that really kept me going all day. It's perfect for professionals who want a cozy and calm space to get work done.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

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Centre manager amazing

C

7 reviews

10.0
Overall Rating
Would buy here again
Yes

The manager at the center, Magdalena, is absolutely wonderful! She's so friendly and can chat with anyone. Her communication skills are top-notch and she really makes sure everyone feels valued. She's always in a great mood and really helps make the office a fantastic place to be. I love her positive vibes and energy. If you're looking for top-notch customer service, this is the place to be!

Detailed Ratings

Order
10.0
Service
10.0
Price
10.0
Delivery
10.0

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Executive office reservation

S

5 reviews

8.5
Overall Rating
Would buy here again
Yes

The booking process for the executive office went really smoothly and efficiently. But man, their website was kinda glitchy and it bugged me a bit. The staff, though, were amazing! They gave top-notch customer service and really went the extra mile to make sure my reservation was all good, even when the website was acting up with payments.

Detailed Ratings

Order
8.0
Service
10.0
Price
8.0
Delivery
8.0

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About Regus

Regus is an international company specializing in providing flexible workspaces, including office spaces, co-working spaces, and business centers. Founded in 1989 by Mark Dixon, it initially emerged in Brussels, Belgium, aiming to cater to the needs of businesses requiring flexible office solutions. Over the years, Regus has expanded its network globally, operating in hundreds of countries and cities, offering services that range from fully equipped offices to virtual offices, meeting rooms, and business lounges. It supports businesses of all sizes by providing flexible and cost-effective workspace solutions. Regus is part of the IWG plc, a conglomerate that holds a portfolio of workspace companies.

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Contact Information

🌐 regus.co.uk

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Last update: November 29, 2024

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