Outer Known Reviews

: 4
50% Would buy here again

Most relevant positive review

  2023-11-18
Stylish, eco-friendly clothing
I never would have guessed that style and sustainability could work together so well! I was reall...Read on
Becker

Most relevant negative review

  2023-11-05
Requested catalog, received pr
I asked for a catalog to be sent to me from their website, but all I got was a bunch of promotion...Read on
Huel

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    Would buy here again
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    Stylish, eco-friendly clothing

    I never would have guessed that style and sustainability could work together so well! I was really impressed with the clothes I got from this brand. Their website was easy to use, and I liked how they provided lots of info about the materials they use. I think it's awesome that they're taking steps to be more eco-friendly through their partnerships and use of sustainable materials. The clothes fit nicely and arrived quickly in eco-friendly packaging. Even though the prices are a bit high, I believe it's worth it to support a brand that cares about ethics and sustainability.


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    Would buy here again
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    Blanket shirt

    Hey, so there's this shirt that is seriously top quality, like on par with those fancy brands, you feel me? The Blanket shirt is like the ultimate shirt, no joke. But man, the sizes are a bit tricky - the L is too snug and the XL is like wearing a cozy blanket. It took forever for my shirt to finally arrive, I was literally counting down the days, you know? But once you put it on, it feels like you're wrapped in a fluffy cloud. The fabric is amazing and you'll be getting compliments from everyone. The patterns are super cool and timeless, but why does it have to be so pricey? I get that it's worth it, but still. And there's this referral program, but you only find out about it after your pals already bought stuff and now you miss out on that discount. Oh well, what can you do, right? If you decide to go for it, good luck and hope this info helps you out!


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    Shirt

    As a customer, I was really let down by the lack of transparency while buying a shirt. The shirt's original price looked okay at £138, but when I went to pay, I was hit with extra charges for duties, shipping, and VAT that brought the total to £207. That £70 extra caught me off guard and made me feel like they weren't being honest with their customers. It's crucial for businesses to be upfront about their prices, especially when there are extra fees that can make a big difference in how much customers end up paying. This whole thing left me feeling annoyed and like I had been deceived.


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    Would buy here again
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    Requested catalog, received promotional emails

    I asked for a catalog to be sent to me from their website, but all I got was a bunch of promotional emails. I tried to contact customer service using their feedback form to talk about this problem, but I couldn't because the re-captcha kept messing up. It's frustrating to see a company focus more on sending spam than giving customers what they asked for. I can't say anything about their products since I still haven't gotten the catalog I wanted, but from this situation alone, I'm not too impressed.


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