Oliver Bonas - Reviews and experiences

I went to the store to find a dress and ended up also buying a pair of jeans. The salesperson was super helpful, she really went out of her way to help me find a specific item I had seen on the website for my sister. She was so kind and attentive, it made the whole shopping trip really enjoyable.

I found some really cute stuff for the house and couldn't help but buy a few things. The store had lots of cool and stylish items that I liked. But I was kinda bummed out by the limited choices in some areas. The people working there were nice and gave good help, but it would've been better if they knew more about what they were selling.

I just bought a pair of green wide leg pants from this store, thinking they would be a key piece in my wardrobe. But, after washing them once following the care label, the color faded a lot and white crease marks appeared all over the front and back. I paid a pretty penny for them, so I was expecting way better quality and durability. It sucks to see something I had such high hopes for fall apart like that.

I recently had the pleasure of dealing with the customer service team about a refund and exchange for an item I lost the receipt for. When I called to ask about the process, a really helpful representative explained all the options to me. They were patient and made sure I understood everything, especially the prices and any ongoing sales. <br><br>When I went to the store, I was greeted by a lovely employee named India. She was so welcoming, friendly, and genuinely interested in helping me. She searched through the store records to find my receipt and gave me a full refund without any trouble. Her positive attitude and willingness to help made the whole experience stress-free and enjoyable. <br><br>I always find the sizing and fits at this store to be comfortable and accurate, which makes shopping super easy. The team at the Milton Keynes store is always friendly and welcoming, creating a great atmosphere for customers like me. The easy refund and exchange process, along with the friendly staff, makes shopping at this location a pleasure. I really appreciate the effort they put into ensuring customers have a positive experience. <br><br>One thing I love about this store is how the team members dress in their own unique styles, adding a personal touch to the shopping experience. This, along with the diverse selection of clothes available, really encourages customers to try new looks. Overall, I had a fantastic experience with the customer service team at the Milton Keynes store and would definitely recommend them to others looking for a seamless shopping experience.

So I went to the store with my broken Christmas bracelet, and Alex and Emma were super awesome and helpful. They didn't get upset that I lost the packaging and managed to hook me up with a new one. I really appreciated how friendly and helpful they were, so big thanks to them!

I ran into a little problem with a lamp that our kids got for my wife as a gift. It was faulty and I needed a replacement part. The folks at the store were amazing in helping us out. They got back to me right away, looked into the issue, and gave me a few options to fix it. They ended up replacing the faulty part for free and the whole thing went super smoothly. It's rare to find customer service this good, but Oliver Bonas really came through.

I recently bought some homeware stuff from this store, and I gotta say, I'm pretty impressed. The products are always top-notch quality and I keep getting compliments on the stuff I buy. But, on my last order, I noticed that one item wasn't up to the usual standard. So, I contacted customer service to talk about it and man, they really went above and beyond to help me out. The rep made sure I was happy with my purchase in the end.