Nuuly - Reviews and experiences

So, like, I used to be super pumped to get my Nuuly box every month cause it was always full of rad clothes, some of 'em still had the tags on and everything. But then, last December, my box was a total disaster. The clothes were all old and wrinkled, some were even falling apart! I sent it back and now they're saying I didn't return everything - what a joke! On top of that, they tried charging me three times for the same stuff, and even for the subscription I had paused! I used to think Nuuly was awesome, but now I'm kinda bummed out about it.

I got my first order from Nuuly and I was so let down by the clothes. They were all messed up - ripped, stained, dirty, you name it. They had black marks, stretched out fabric, deodorant stains, and even human hairs on them. I got these outfits for some big events and now I have nothing to wear. When I reached out to customer service, they gave me two terrible choices - keep the messed up clothes or send it all back. Neither option works for me. If I send it back for a new box, most of the stuff I wanted is already gone, so I can't reorder them. Plus, who knows if the new items will be any better. The customer service person I talked to was also super rude and not helpful at all, making the whole thing even worse. This was supposed to be a fun and easy way to shop but it turned into a complete disaster.

I recently tried out a clothing rental service that claimed to offer a variety of styles, including boho-inspired clothing. Unfortunately, my experience with this service was not great. The clothes I got were not very good quality or stylish, and they didn't measure up to another popular rental service I've used in the past. The selection of items to rent was disappointing, with many of the pieces I wanted not available. The shipping took longer than I thought, which was annoying because of the limited rental time. Overall, the whole thing was a letdown compared to what I've seen from other rental services, and I was not impressed at all.

I was really looking forward to giving Nuuly a try because they have a good variety of petite sizes, but I ended up being pretty disappointed with my experience. The things I was interested in were always sold out, and I ended up receiving items that were not at all my style. On top of that, the clothes that did show up were all wrinkled and looked like they had been through a lot during shipping. Definitely not what I was hoping for in terms of quality.