THE LUXURY CLOSET29 reviews
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Dress with visible rips
I recently bought a dress from THE LUXURY CLOSET that was supposed to be in 'excellent' condition, but when I got it, there were noticeable rips on both sides under the arm. I asked for a return right away and mentioned the damage on the return form. But now I'm having trouble getting my money back because they're saying it's my fault for the damage and not taking responsibility for their poor quality control. It's disappointing to see that they don't take care to make sure the items are in good shape before sending them out to customers. Their customer service through chat and email has been no help, which just adds to my frustration. I'm shocked by how incompetent and unaccountable they are, and now I'm not sure if I want to buy from them again.
High-end designer handbag
I came across this website while looking for some fancy stuff and I'm so happy that I did. I just got myself a fancy designer handbag and everything went smoothly from the beginning to the end. The website has a ton of luxury items, and I was lucky to find the bag I wanted in stock. The customer service from the team was really great, they knew their stuff and helped me out with everything. I can't wait to explore more of the website for treasures in the future, even though my husband might not be too excited about my new obsession.
Luxury items
I enjoy shopping at this store cause they have really cool stuff that makes me feel fancy. The prices are good and I can return stuff if I decide I don't want it. They even have this cool thing called TLC cash and sometimes send me special deals. However, the service could be improved, like one time I tried to make an offer and it got denied, which was pretty annoying. But all in all, it's a great place to shop if you want to feel fancy!
High-quality designer handbag
I just bought a really nice designer handbag from The Luxury Closet and I gotta say, it totally blew me away. The bag was exactly like they said it would be and the quality was top-notch. I was so pleased with my purchase and the whole shopping experience was great.
Bag transaction seamless
Oh man, the transaction for my bag was super easy! I had a little issue when it was in customs, but I reached out for help and got a response right away. When my bag finally arrived, it was like a dream come true - so beautiful and exactly as described!
Coat purchase
The coat I bought was sooo cozy and warm, just what I needed for the winter, eh. The photos of the coat on the website were super detailed, and the description was spot on, ya know. I couldn't be happier with my purchase, eh! The service was awesome too, they were so nice and helpful, eh. I even got my coat delivered super fast, I was so impressed, eh. I'll definitely be shopping here again, for sure!
Super awesome stuff
I got some really cool stuff from here! It's much better than any other fancy online stores. The clothes came in a really nice package with lots of care. I've never been disappointed by them, so I'm gonna keep on buying from here!
Recent Boutique Visit
I just wanted to share my recent experience at your store in the Novotel hotel in Dubai. I had a really positive time there. I wanted to give a shout out to one of your staff members, Mirna, because she was amazing. She was super polite, patient, and knew a lot about the products in the store. Even though I didn't buy something every time I visited, Mirna always stayed in touch and answered any questions I had quickly. Her commitment to providing top-notch service really stood out to me, and it's one of the reasons I keep coming back to shop at your store. Employees like Mirna are a big asset to your team and should be recognized for their hard work. Thanks a lot for the help from Mirna and for making my shopping experience so enjoyable.
Smooth ordering, delivery hassle
My experience with THE LUXURY CLOSET was a bit of a mix bag, I tell ya. Ordering was a breeze, just like before, nothing to complain about there. But then came the delivery snag. This time around, they wouldn't let me reroute the package to a pick-up spot, which was a major bummer. I mean, c'mon, not everyone can be home all the time to get deliveries. It was a bit of a headache, to be honest.
Excellent customer service
I just have to say, the customer service I got from THE LUXURY CLOSET was amazing. Every time I had a question or needed help, their team knew their stuff and gave me all the info I needed. They really made me feel important as a customer. And don't even get me started on how nice their store looks - it really added to the whole luxury shopping vibe. Plus, the shipping was super fast and my order arrived in perfect condition thanks to the great packaging.
Bought lots of bags
I've bought tons of bags from this fancy place over the years - Prada, Chloe, Chanel, and most recently Burberry - and every time I've been so happy. The bags are exactly what they promised, and they arrive in the mail all safe and sound.
First purchase, referral code issue
I just bought something off this website because a buddy of mine told me about it. We both joined and tried to use the referral code to get a discount, but it didn't work. I messaged customer service on WhatsApp about it, but I still haven't heard back. Hopefully, they can fix this soon, and I'll update my review once I get my stuff.
My recent jewelry purchase
I had a super disappointing experience with this company, eh. I did everything I was supposed to do to buy something, but then the price was way off when I tried to pay, eh. I tried to talk to customer service so many times, but they didn't help at all, eh. And when I tried to return the item, it took them forever to even notice my request, eh. I really don't recommend selling stuff through them if you care about your things, eh. They say they'll fix things, but it's all just empty words, eh.
Detailed garment listing, fast shipping
I really liked all the info in the listing of the clothes - they provided exact measurements so I could make a good choice. The seller was so pro and quick with shipping my stuff, which gave me faith in how they work. The fast shipping and tracking were top-notch, making shopping super easy. I would totally buy from here again, the service was just so good!
My recent purchase
I recently bought something from The Luxury Closet, and I gotta say, I was super impressed. I'd been keeping my eye on this one thing for a while, and after reading some good reviews, I decided to go for it. The whole ordering process was smooth, the website was easy to use, and I didn't run into any problems. When the item arrived, it was in amazing shape, even better than I expected. It looked almost brand new, no signs of wear at all. And as a little extra bonus, they threw in a dust bag, which was a nice surprise. Overall, I'm really happy with my purchase and I'll definitely be shopping there again in the future.
Shoes
I bought a really nice pair of shoes, but they didn't fit me. Even though they were great quality and arrived quickly, I was disappointed with how the return was handled. When I got my refund after sending the shoes back, it was less than half of the $309.00 I originally paid. I felt really let down and frustrated with the whole thing.
Original products at reasonable prices
I recently bought some top-notch luxury items from THE LUXURY CLOSET and I gotta say, I was super impressed with the quality and authenticity. The prices were really fair compared to other big luxury brands out there, so I felt like I got a good deal for what I got. The customer service was on point - quick and friendly. The only bummer was that WhatsApp replies took a bit longer than I would've liked, but hopefully they'll get that sorted out soon.
Vintage handbag purchase
My recent experience with The Luxury Closet was absolutely amazing. It was my second time buying from them, and just like before, it was fantastic. The vintage handbag I ordered came really quickly, even faster than they said it would. I was impressed by how fast and efficient they were, and I really appreciate the effort they put into making sure my order arrived on time. The discounts they offer on some items are a great bonus, making their luxury items even more tempting with their great quality. I also liked getting emails with updates on prices and reminders, it showed they care about keeping me in the loop. Overall, I'm super happy with my purchase and how everything went with The Luxury Closet.
Bought super cool stuff
I bought some really awesome stuff from The Luxury Closet and I absolutely love it! Like seriously, every time I order, it comes super quickly and it's exactly as described online. The quality is top-notch and I feel so fancy wearing my new pieces. I can't wait to order more amazing stuff from here!
Luxury products
My experience with THE LUXURY CLOSET was amazing. The stuff they had was really top-notch and super luxurious. The service was so professional and quick, which made shopping there a breeze. I would totally suggest this platform to anyone who wants luxury items of great quality.
About THE LUXURY CLOSET
The Luxury Closet is a leading online platform based in Dubai, United Arab Emirates, that specializes in buying and selling new and pre-owned luxury items. The company focuses on high-end designer fashion, accessories, handbags, shoes, and watches, offering a vast collection from top luxury brands such as Louis Vuitton, Chanel, Cartier, and Rolex, among others. Founded in 2011 by Kunal Kapoor, The Luxury Closet operates on a consignment model, enabling individuals to sell their luxury goods through the platform, thereby providing a sustainable approach to luxury fashion. The company has aimed to make luxury accessible to a wider audience while promoting the circular economy in the fashion industry.
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Contact Information
Novotel Dubai AI Barsha, API Trio Tower 901
- Dubai
United States
Categories THE LUXURY CLOSET
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Seite online seit: June 25, 2021
Letzte aktualisierung: November 29, 2024
Review with most votes
Fast delivery, excellent commu
I just bought a purse from this fancy online store and I gotta say, the whole process was top-notch. The delivery was super quick and they kept me in the loop the whole way - fr... Read onBy: Arnoldo