THE LUXURY CLOSET Reviews

: 29
83% Would buy here again

Most relevant positive review

  2024-05-12
High-end designer handbag
I came across this website while looking for some fancy stuff and I'm so happy that I did. I...Read on
Jackeline Will

Most relevant negative review

  2024-05-26
Dress with visible rips
I recently bought a dress from THE LUXURY CLOSET that was supposed to be in 'excellent'...Read on
destany

Reviews (29)

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    Stella McCartney shoes purchase

    As someone who loves shopping online, I'm always a bit wary when trying out new websites for fancy things. But let me tell you, my recent experience with this online store totally blew me away. I found a stunning pair of Stella McCartney shoes that I'd been eyeing for ages, and decided to go for it with this site.

    I was pleasantly surprised when their customer service team contacted me soon after my purchase to let me know about a small imperfection that the seller had noticed. They were super upfront about it, sent me detailed photos of the issue, and let me decide how I wanted to handle my order. I really appreciated their honesty and the way they kept me in the loop throughout the whole process.

    When the shoes finally arrived, they were in perfect condition, and I couldn't be happier with my buy. The whole transaction was smooth as butter, and you can bet I'll be coming back to shop here again in the future.


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    Recent Boutique Visit

    I just wanted to share my recent experience at your store in the Novotel hotel in Dubai. I had a really positive time there. I wanted to give a shout out to one of your staff members, Mirna, because she was amazing. She was super polite, patient, and knew a lot about the products in the store. Even though I didn't buy something every time I visited, Mirna always stayed in touch and answered any questions I had quickly. Her commitment to providing top-notch service really stood out to me, and it's one of the reasons I keep coming back to shop at your store. Employees like Mirna are a big asset to your team and should be recognized for their hard work. Thanks a lot for the help from Mirna and for making my shopping experience so enjoyable.


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    Chanel bag

    I recently bought my first item from The Luxury Closet and I have to say, I'm super happy with how everything went. I decided to treat myself to a Chanel bag, and let me tell you, the deal I got was unbelievable. The price was way lower than what I would have paid at a fancy store or even on other luxury resale sites. The bag was in perfect condition and looked just like it did in the pictures on the website. The quality was top-notch and the brand was authentic, which is key when you're shopping for high-end stuff online. I was also impressed by the variety of items they had available, with lots of different luxury brands to choose from. All in all, my shopping experience with The Luxury Closet was smooth and enjoyable.


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    Vintage handbag purchase

    My recent experience with The Luxury Closet was absolutely amazing. It was my second time buying from them, and just like before, it was fantastic. The vintage handbag I ordered came really quickly, even faster than they said it would. I was impressed by how fast and efficient they were, and I really appreciate the effort they put into making sure my order arrived on time. The discounts they offer on some items are a great bonus, making their luxury items even more tempting with their great quality. I also liked getting emails with updates on prices and reminders, it showed they care about keeping me in the loop. Overall, I'm super happy with my purchase and how everything went with The Luxury Closet.


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    Dress with visible rips

    I recently bought a dress from THE LUXURY CLOSET that was supposed to be in 'excellent' condition, but when I got it, there were noticeable rips on both sides under the arm. I asked for a return right away and mentioned the damage on the return form. But now I'm having trouble getting my money back because they're saying it's my fault for the damage and not taking responsibility for their poor quality control. It's disappointing to see that they don't take care to make sure the items are in good shape before sending them out to customers. Their customer service through chat and email has been no help, which just adds to my frustration. I'm shocked by how incompetent and unaccountable they are, and now I'm not sure if I want to buy from them again.


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    High-end designer handbag

    I came across this website while looking for some fancy stuff and I'm so happy that I did. I just got myself a fancy designer handbag and everything went smoothly from the beginning to the end. The website has a ton of luxury items, and I was lucky to find the bag I wanted in stock. The customer service from the team was really great, they knew their stuff and helped me out with everything. I can't wait to explore more of the website for treasures in the future, even though my husband might not be too excited about my new obsession.


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    My recent purchase

    I recently bought something from The Luxury Closet, and I gotta say, I was super impressed. I'd been keeping my eye on this one thing for a while, and after reading some good reviews, I decided to go for it. The whole ordering process was smooth, the website was easy to use, and I didn't run into any problems. When the item arrived, it was in amazing shape, even better than I expected. It looked almost brand new, no signs of wear at all. And as a little extra bonus, they threw in a dust bag, which was a nice surprise. Overall, I'm really happy with my purchase and I'll definitely be shopping there again in the future.


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    Fast delivery, excellent communication

    I just bought a purse from this fancy online store and I gotta say, the whole process was top-notch. The delivery was super quick and they kept me in the loop the whole way - from confirming my order to giving me tracking info. The customer service was amazing too, always getting back to me right away whenever I had questions or issues. The only hiccup I hit was having to deal with unexpected customs fees. Turns out they report the original value of the item, not what you paid, which can tack on some extra charges. So, make sure you do your homework on potential fees before you hit that buy button.


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    Burberry bag purchase

    I just bought this fancy designer bag from a pretty posh consignment store and I gotta say, I'm super happy with how it all went down. The bag I got was exactly like they showed on their website, and the bunch of detailed pics they had up really helped me know what I was getting before I went ahead and bought it. The bag looked practically brand new, all clean and without any weird smells hinting at it being used before. All in all, it was a solid purchase and I'd totally suggest checking out this store if you're in the market for some top-notch pre-owned luxury stuff.


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    Excellent customer service

    I just have to say, the customer service I got from THE LUXURY CLOSET was amazing. Every time I had a question or needed help, their team knew their stuff and gave me all the info I needed. They really made me feel important as a customer. And don't even get me started on how nice their store looks - it really added to the whole luxury shopping vibe. Plus, the shipping was super fast and my order arrived in perfect condition thanks to the great packaging.


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    Luxury items

    I enjoy shopping at this store cause they have really cool stuff that makes me feel fancy. The prices are good and I can return stuff if I decide I don't want it. They even have this cool thing called TLC cash and sometimes send me special deals. However, the service could be improved, like one time I tried to make an offer and it got denied, which was pretty annoying. But all in all, it's a great place to shop if you want to feel fancy!


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    High-quality designer handbag

    I just bought a really nice designer handbag from The Luxury Closet and I gotta say, it totally blew me away. The bag was exactly like they said it would be and the quality was top-notch. I was so pleased with my purchase and the whole shopping experience was great.


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    Bag transaction seamless

    Oh man, the transaction for my bag was super easy! I had a little issue when it was in customs, but I reached out for help and got a response right away. When my bag finally arrived, it was like a dream come true - so beautiful and exactly as described!


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    Coat purchase

    The coat I bought was sooo cozy and warm, just what I needed for the winter, eh. The photos of the coat on the website were super detailed, and the description was spot on, ya know. I couldn't be happier with my purchase, eh! The service was awesome too, they were so nice and helpful, eh. I even got my coat delivered super fast, I was so impressed, eh. I'll definitely be shopping here again, for sure!


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    Super awesome stuff

    I got some really cool stuff from here! It's much better than any other fancy online stores. The clothes came in a really nice package with lots of care. I've never been disappointed by them, so I'm gonna keep on buying from here!


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    Smooth ordering, delivery hassle

    My experience with THE LUXURY CLOSET was a bit of a mix bag, I tell ya. Ordering was a breeze, just like before, nothing to complain about there. But then came the delivery snag. This time around, they wouldn't let me reroute the package to a pick-up spot, which was a major bummer. I mean, c'mon, not everyone can be home all the time to get deliveries. It was a bit of a headache, to be honest.


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    Bought lots of bags

    I've bought tons of bags from this fancy place over the years - Prada, Chloe, Chanel, and most recently Burberry - and every time I've been so happy. The bags are exactly what they promised, and they arrive in the mail all safe and sound.


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    First purchase, referral code issue

    I just bought something off this website because a buddy of mine told me about it. We both joined and tried to use the referral code to get a discount, but it didn't work. I messaged customer service on WhatsApp about it, but I still haven't heard back. Hopefully, they can fix this soon, and I'll update my review once I get my stuff.


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    My recent jewelry purchase

    I had a super disappointing experience with this company, eh. I did everything I was supposed to do to buy something, but then the price was way off when I tried to pay, eh. I tried to talk to customer service so many times, but they didn't help at all, eh. And when I tried to return the item, it took them forever to even notice my request, eh. I really don't recommend selling stuff through them if you care about your things, eh. They say they'll fix things, but it's all just empty words, eh.


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