
THE LUXURY CLOSET - Reviews and experiences
Oct 2023-Nov 2025
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Reviews (49)
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Surprised but pleased
Surprised but pleased
DeliveryI actually paused when I saw "ships from Dubai" — but it showed up in under two weeks to Vancouver and the designer bag is in great shape. Service was straightforward. I was a bit wary because of past dodgy sellers, but pretty happy overall.
Little win with a bag
Little win with a bag
DeliveryI opened the box and grinned. The bag looks even better in person — solid stitching, nice weight. Delivery was on time too, which was a surprise after past shops messed up orders. Smooth process, I'll buy here again, happy it worked out.
Little delivery win
Little delivery win
DeliveryI first spotted this place on a buddy's Instagram and told my sister to give it a shot. Delivery turned out to be quicker than I thought, same week even, and the driver was friendly. Customer service actually rang to confirm an address and sorted a tiny mix-up in minutes. They even slipped a small sample in the box — totally unexpected and nice. Ordering was straightforward, price felt fair, not dirt-cheap but reasonable. Support followed up by email too, which surprised me. A couple small hiccups, but handled well.
Smooth ordering, delivery hassle
Smooth ordering, delivery hassle
DeliveryMy experience with THE LUXURY CLOSET was a bit of a mix bag, I tell ya. Ordering was a breeze, just like before, nothing to complain about there. But then came the delivery snag. This time around, they wouldn't let me reroute the package to a pick-up spot, which was a major bummer. I mean, c'mon, not everyone can be home all the time to get deliveries. It was a bit of a headache, to be honest.
Vintage handbag purchase
Vintage handbag purchase
DeliveryMy recent experience with The Luxury Closet was absolutely amazing. It was my second time buying from them, and just like before, it was fantastic. The vintage handbag I ordered came really quickly, even faster than they said it would. I was impressed by how fast and efficient they were, and I really appreciate the effort they put into making sure my order arrived on time. The discounts they offer on some items are a great bonus, making their luxury items even more tempting with their great quality. I also liked getting emails with updates on prices and reminders, it showed they care about keeping me in the loop. Overall, I'm super happy with my purchase and how everything went with The Luxury Closet.
About THE LUXURY CLOSET
The Luxury Closet is a leading online platform based in Dubai, United Arab Emirates, that specializes in buying and selling new and pre-owned luxury items. The company focuses on high-end designer fashion, accessories, handbags, shoes, and watches, offering a vast collection from top luxury brands such as Louis Vuitton, Chanel, Cartier, and Rolex, among others. Founded in 2011 by Kunal Kapoor, The Luxury Closet operates on a consignment model, enabling individuals to sell their luxury goods through the platform, thereby providing a sustainable approach to luxury fashion. The company has aimed to make luxury accessible to a wider audience while promoting the circular economy in the fashion industry.
Contact Information
R-10, Q east Mall, Al Quoz 3, Dubai, UAE - 502626
- Dubai
United States
Categories THE LUXURY CLOSET
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Last update: November 3, 2025
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