
THE LUXURY CLOSET - Reviews and experiences
Oct 2023-Nov 2025
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Reviews (49)
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That moment I smiled
That moment I smiled
PriceI remember opening the box and actually smiling — the bag looked exactly like the photos. Prices felt fair and it showed up faster than I expected. If you're buying from the U.S., double-check import duties and extra carrier fees first. Still, for what I paid it felt like a good find. Would buy again.
Little win, big frustration
Little win, big frustration
PriceI only found out there might be customs or extra charges after the order was placed, when the courier contacted me. Customer service kept saying "check the product page" like that magically solves it. Honestly, most people don't comb through every product page for hidden fees, and being bounced back to that line felt like they were avoiding answering me. I called a few times, sent emails, and every reply pointed to the same spot on the website. That lack of clear billing info was the thing that really frustrated me — it made the purchase feel risky and kind of slimy.
Original products at reasonable prices
Original products at reasonable prices
PriceI recently bought some top-notch luxury items from THE LUXURY CLOSET and I gotta say, I was super impressed with the quality and authenticity. The prices were really fair compared to other big luxury brands out there, so I felt like I got a good deal for what I got. The customer service was on point - quick and friendly. The only bummer was that WhatsApp replies took a bit longer than I would've liked, but hopefully they'll get that sorted out soon.
Recent handbag purchase
Recent handbag purchase
PriceI gotta say, the post-purchase service I got from THE LUXURY CLOSET was top-notch. They were quick to answer my questions and gave me lots of useful info. But, I gotta be real, the prices were a bit steep and there wasn't much room to haggle for a better deal. Still, all in all, my experience was good and I'd think about shopping with them again down the road.
Expensive item
Expensive item
PriceI was so pumped to buy something from THE LUXURY CLOSET, thinking I was getting an awesome deal with coupons. But man, my excitement turned to disappointment real quick when I got my order and had to shell out another 90 bucks for customs duties. That extra cost totally put a damper on the good vibes I was expecting.
Chanel bag
Chanel bag
PriceI recently bought my first item from The Luxury Closet and I have to say, I'm super happy with how everything went. I decided to treat myself to a Chanel bag, and let me tell you, the deal I got was unbelievable. The price was way lower than what I would have paid at a fancy store or even on other luxury resale sites. The bag was in perfect condition and looked just like it did in the pictures on the website. The quality was top-notch and the brand was authentic, which is key when you're shopping for high-end stuff online. I was also impressed by the variety of items they had available, with lots of different luxury brands to choose from. All in all, my shopping experience with The Luxury Closet was smooth and enjoyable.
About THE LUXURY CLOSET
The Luxury Closet is a leading online platform based in Dubai, United Arab Emirates, that specializes in buying and selling new and pre-owned luxury items. The company focuses on high-end designer fashion, accessories, handbags, shoes, and watches, offering a vast collection from top luxury brands such as Louis Vuitton, Chanel, Cartier, and Rolex, among others. Founded in 2011 by Kunal Kapoor, The Luxury Closet operates on a consignment model, enabling individuals to sell their luxury goods through the platform, thereby providing a sustainable approach to luxury fashion. The company has aimed to make luxury accessible to a wider audience while promoting the circular economy in the fashion industry.
Contact Information
R-10, Q east Mall, Al Quoz 3, Dubai, UAE - 502626
- Dubai
United States
Categories THE LUXURY CLOSET
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Last update: November 3, 2025
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