THE LUXURY CLOSET29 reviews
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Delayed Refund
So, yeah, I gotta tell you about this store that really let me down. It's been more than three years since I bought something from them, but I still haven't gotten my money back or my item. I've tried getting in touch with them so many times - through email, social media - but they just shut me out. I even had to take them to court and won 'cause they didn't even bother showing up. They kept promising me a refund, but it never happened. I'm just so fed up and disappointed with their service, man.
My luxury handbag purchase
I had such a great time shopping on this website! It was my third time buying something and I can't say enough good things about it. The luxury handbag I got was top-notch quality and I had no trouble at all returning one item. I'll definitely be coming back to shop here again!
Recent handbag purchase
I gotta say, the post-purchase service I got from THE LUXURY CLOSET was top-notch. They were quick to answer my questions and gave me lots of useful info. But, I gotta be real, the prices were a bit steep and there wasn't much room to haggle for a better deal. Still, all in all, my experience was good and I'd think about shopping with them again down the road.
Expensive item
I was so pumped to buy something from THE LUXURY CLOSET, thinking I was getting an awesome deal with coupons. But man, my excitement turned to disappointment real quick when I got my order and had to shell out another 90 bucks for customs duties. That extra cost totally put a damper on the good vibes I was expecting.
Burberry bag purchase
I just bought this fancy designer bag from a pretty posh consignment store and I gotta say, I'm super happy with how it all went down. The bag I got was exactly like they showed on their website, and the bunch of detailed pics they had up really helped me know what I was getting before I went ahead and bought it. The bag looked practically brand new, all clean and without any weird smells hinting at it being used before. All in all, it was a solid purchase and I'd totally suggest checking out this store if you're in the market for some top-notch pre-owned luxury stuff.
Designer handbag
I had a great time shopping at THE LUXURY CLOSET. The customer service team was fantastic, always quick to respond and very professional. I was really impressed with how well everything was handled. The designer handbag I bought was excellent quality, and the whole shopping process went really smoothly.
Stella McCartney shoes purchase
As someone who loves shopping online, I'm always a bit wary when trying out new websites for fancy things. But let me tell you, my recent experience with this online store totally blew me away. I found a stunning pair of Stella McCartney shoes that I'd been eyeing for ages, and decided to go for it with this site.
I was pleasantly surprised when their customer service team contacted me soon after my purchase to let me know about a small imperfection that the seller had noticed. They were super upfront about it, sent me detailed photos of the issue, and let me decide how I wanted to handle my order. I really appreciated their honesty and the way they kept me in the loop throughout the whole process.
When the shoes finally arrived, they were in perfect condition, and I couldn't be happier with my buy. The whole transaction was smooth as butter, and you can bet I'll be coming back to shop here again in the future.Chanel bag
I recently bought my first item from The Luxury Closet and I have to say, I'm super happy with how everything went. I decided to treat myself to a Chanel bag, and let me tell you, the deal I got was unbelievable. The price was way lower than what I would have paid at a fancy store or even on other luxury resale sites. The bag was in perfect condition and looked just like it did in the pictures on the website. The quality was top-notch and the brand was authentic, which is key when you're shopping for high-end stuff online. I was also impressed by the variety of items they had available, with lots of different luxury brands to choose from. All in all, my shopping experience with The Luxury Closet was smooth and enjoyable.
Fast delivery, excellent communication
I just bought a purse from this fancy online store and I gotta say, the whole process was top-notch. The delivery was super quick and they kept me in the loop the whole way - from confirming my order to giving me tracking info. The customer service was amazing too, always getting back to me right away whenever I had questions or issues. The only hiccup I hit was having to deal with unexpected customs fees. Turns out they report the original value of the item, not what you paid, which can tack on some extra charges. So, make sure you do your homework on potential fees before you hit that buy button.
About THE LUXURY CLOSET
The Luxury Closet is a leading online platform based in Dubai, United Arab Emirates, that specializes in buying and selling new and pre-owned luxury items. The company focuses on high-end designer fashion, accessories, handbags, shoes, and watches, offering a vast collection from top luxury brands such as Louis Vuitton, Chanel, Cartier, and Rolex, among others. Founded in 2011 by Kunal Kapoor, The Luxury Closet operates on a consignment model, enabling individuals to sell their luxury goods through the platform, thereby providing a sustainable approach to luxury fashion. The company has aimed to make luxury accessible to a wider audience while promoting the circular economy in the fashion industry.
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Contact Information
Novotel Dubai AI Barsha, API Trio Tower 901
- Dubai
United States
Categories THE LUXURY CLOSET
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Seite online seit: June 25, 2021
Letzte aktualisierung: November 29, 2024
Review with most votes
Fast delivery, excellent commu
I just bought a purse from this fancy online store and I gotta say, the whole process was top-notch. The delivery was super quick and they kept me in the loop the whole way - fr... Read onBy: Arnoldo