Luminox - Overall Rating based on 23 reviews

57% Would buy here again

Featured Reviews

Most relevant positive review

  2024-05-04
Top-notch

The whole experience was just perfect, I gotta say. Ordering was a breeze, service was top-notch, pricing was fair for what I got, and delivery was quick and hassle-free. Honest... Read onBy: Ferry

Most relevant negative review

  2024-04-27
Got a new watch

The employees at that store definitely take forever to get back to you and the watch just feels super flimsy, like it could easily fall apart. Read onBy: grant

Review with most votes

  2024-01-03
Incorrect watch received

I bought a watch from the store, eh, and it was the wrong one! I tried contacting customer service to fix the problem, but all I got was a robotic email telling me to check out ... Read onBy: Flavio Anderson

Reviews (23)

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  • Ordering

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    Would buy here again
    Overall

    Great watch selection

    There are just way too many choices out there, it's so hard to make a decision! But I gotta say, that new chronograph really blew me away with its awesome features, design, and accuracy.


  • Ordering

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    Would buy here again
    Overall

    Fast delivery, great service, well-made watch, highly recommend.

    So, I ordered a watch and it came really quick! The service was awesome, and the watch is top quality. It fits perfectly and I'm so happy with it. I would totally recommend it to my friends.


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    Would buy here again
    Overall

    Gifted Luminox 8802 Black Ops

    So my wife gave me this Luminox 8802 Black Ops watch as a present, but man, within two years I had to get the clockwork fixed because it went wonky on me. And to make matters worse, the rubber strap snapped within the first two years too, and guess what? Warranty didn't cover it. When I went to the repair center, they offered me a new strap, but it cost me a pretty penny and it wasn't even the same as the original.

    And then, after 3.5 years, I accidentally whacked the crown and had to replace both the crown and movement. I only wear it to the office, so I thought it would be sturdy, especially since it's associated with special forces. But man, Luminox Europe's customer service? Not good at all. I sent in two contact forms and an email, but didn't hear back for two whole weeks. Seems like they don't want to talk about the durability issues.