Liingo Eyewear - Overall Rating based on 11 reviews
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Affordable and convenient online glasses
I was really impressed with the service I got from this online glasses store. Even though everything was done online, their customer support was top-notch. I had some trouble uploading my prescription, but when I gave them my optometrist's number, they sorted it out without any issues. They had a huge variety of frames to choose from, and the virtual try-on feature helped me pick out five frames to try on at home. When my glasses arrived, all three pairs fit perfectly and the prescription was spot-on, even with my tricky vision needs. The glasses came nicely packaged with a case and cleaning cloth. They also guarantee satisfaction and offered to cover any adjustments I might need at the optometrist. I definitely recommend this online glasses store for their great prices, wide selection, and fantastic customer service.
Misleading sales tactics
I bought some glasses from that eyewear company and man, I was so let down by their sneaky sales tricks. The person I talked to on the phone straight up lied about Canadian prescription laws just to squeeze more cash out of me. When my glasses arrived, they didn't even have my prescription! And now they're talking about making me pay to send them back. That's not cool and I won't be shopping there again.
New glasses
I bought a pair of glasses from this place not too long ago and man, was I ever let down by the service. First off, my glasses took forever to get here which was annoying. And when they finally showed up, there were marks on the lenses messing with my eyesight. I tried to get customer service to fix them up, but they straight up said no. All in all, my experience was awful and I wouldn't suggest this spot to anyone.
Incorrect order received
So listen, I gotta tell you, this was a total disaster of an experience. I ordered some glasses, specific style, fit, color, and prescription, and what I got was completely off the mark. It's like they mixed up my order with someone else's. How hard is it to get an order right? Customer service was a joke. Their availability is confusing - why even have a number if you're never there? Messaging them is a waste of time, all you get back is an automated response with the same useless phone number. This whole thing has left me super disappointed and frustrated. Definitely my first and last time ordering from them.
Glasses, try-on
My best friend and I got these awesome new glasses from a great place! My mom always struggled with buying glasses from the eye doctor, so we thought we'd give something different a shot. They let us try on the glasses at home, and it was really cool to see how they looked with all of our outfits. I usually have trouble with glasses being uncomfortable after wearing them for a bit, but these ones are so comfy! On top of that, the price was really reasonable. And when my BFF lost her glasses case, the customer service was amazing and sent her a new one for free.
Glasses for backup use
Even with the deal and using my FSA money, I'm honestly disappointed in these glasses. The lenses might be the right strength, but the quality is just awful. They make everything look curved and distorted, so I can't wear them for long. Plus, the frames don't stay on my face very well, leading to close calls like almost dropping them in the toilet or walking into stuff because they slip off. I even stubbed my toe really bad because I misjudged the distance while wearing them. The only good thing is they are pretty tough, surviving a few angry throws without getting damaged. But that just made me more frustrated since I couldn't even feel better by breaking them. Overall, I'm getting rid of these glasses and looking for a better, more reliable pair somewhere else.
High index prescription lenses
Oh man, the customer service at that store was top-notch! The staff really knew their stuff and gave me some great advice on picking out frames that would work well with my face shape and style. The ones I ended up going with looked super well-made and stylish, so that was a win. But I gotta say, I was a bit bummed when I got the high index lenses and they turned out to be just as thick as my old standard ones. If you've got a high prescription like me and are in the market for high index lenses, you might want to explore other options before dropping cash at that place. Just a little heads up!
Home try-on, quick turnaround, high-quality lenses
I gotta say, trying on frames at home before ordering with your prescription is a total game-changer. It saves you from all the stress of trying on a bunch of frames in-store with salespeople hovering over you. I love that I can take my time and pick the perfect pair. The whole process was smooth, and my order came super fast, only took about a week. When I got my glasses, I was blown away by how great the lenses were for my prescription. I had such a good experience with this service that I'll definitely be coming back as a customer.
Replacement glasses and excellent customer service
I had a bit of a problem with my prescription being too strong, but Liingo Eyewear sorted it out right away by sending me a new pair of glasses and a label to send back the wrong ones. It was super easy and they were really helpful. I've been buying from them for 3 years and always get great service.
Non-progressive lenses with smaller frames
I decided to give Liingo Eyewear another shot, and this time I went for non-progressive lenses with smaller frames to make my lenses less thick. I have to say, I'm really happy with how they turned out. The lenses are now 1/8 inch thinner, which is a big improvement from before. The new glasses with transitionals look really professional and sharp, much better than I thought they would.
New Glasses Purchase
I recently ordered some new glasses online and it was such a good experience. The customer service was top-notch - they were so helpful and understanding, and I never had to wait long for help. The glasses I got were at a really good price, especially since they were on sale. I messed up with my Pupillary Distance, but returning the glasses and getting new ones sent to me was a breeze. They definitely stick to their 100% Satisfaction Guarantee. It took me a little bit to get used to my new glasses, but I'm really happy with them now. I have a strong astigmatism and a prescription of -2.50, and these glasses are a perfect fit for me.
Review with most votes
Non-progressive lenses with sm
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