Kitbag - Reviews and experiences

I bought something from Kitbag not too long ago, but the printing on the back came off within a month. I was pretty bummed about the quality, so I decided to reach out to customer service through the online chat. The process to figure out why I was contacting them was easy, and I was soon connected with a helpful agent who knew their stuff. After I explained the problem, the agent quickly sorted out a replacement for me with no trouble at all. I was really impressed with how efficient and professional the Kitbag customer service team was.

I paid extra for delivery, but my item still hasn't arrived after a week. The customer service was not helpful at all, they only offered a small discount on my next order. I definitely won't be ordering from them again.

The stuff I got was really bad, felt like I bought some cheap knockoff for a loonie from China. Trying to return it was a total nightmare, they charged me heaps and didn't give me all my money back. Wish I'd checked the reviews before buying from them, big regret.

The clothing I ordered was really high quality, but I ran into some trouble tracking my shipment which made me a bit anxious. Luckily, everything arrived in great shape and the wait was well worth it. I should have read some reviews before buying, though, so I would have known about the tracking problems. Even with that hiccup, I'm happy with what I got and will definitely think about buying from here again down the road.

I recently bought a Red Sox baseball jersey from this online shop and I gotta say, I was really impressed with the service they gave me. Ordering was a breeze, got a confirmation email right after I placed my order. Got another email later that day saying my order was on its way. The jersey showed up on Monday like clockwork and it was just what I wanted. The quality is top-notch and it fit my grandson perfectly. I'm really happy with how everything went down and I'll definitely be coming back to shop here again.

I bought this soccer jersey and it looked so cheap and old! I wanted to return it, but they asked for $10 for shipping! Such a rip-off, don't you agree?

I just bought some Liverpool Nike strike pants from Kitbag and I gotta say, I'm super happy with the service I got. I ordered them on a Saturday and they showed up real quick the following Friday, faster than I thought. Plus, the price was way better than other stores, especially cause they were on sale. I'm really pleased with my purchase and would definitely suggest Kitbag to anyone needing sports gear.