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Faulty product replacement
I bought something from Kitbag not too long ago, but the printing on the back came off within a month. I was pretty bummed about the quality, so I decided to reach out to customer service through the online chat. The process to figure out why I was contacting them was easy, and I was soon connected with a helpful agent who knew their stuff. After I explained the problem, the agent quickly sorted out a replacement for me with no trouble at all. I was really impressed with how efficient and professional the Kitbag customer service team was.
Urgent delivery disappointment
I paid extra for delivery, but my item still hasn't arrived after a week. The customer service was not helpful at all, they only offered a small discount on my next order. I definitely won't be ordering from them again.
Cheap quality purchases
The stuff I got was really bad, felt like I bought some cheap knockoff for a loonie from China. Trying to return it was a total nightmare, they charged me heaps and didn't give me all my money back. Wish I'd checked the reviews before buying from them, big regret.
Clothing
The clothing I ordered was really high quality, but I ran into some trouble tracking my shipment which made me a bit anxious. Luckily, everything arrived in great shape and the wait was well worth it. I should have read some reviews before buying, though, so I would have known about the tracking problems. Even with that hiccup, I'm happy with what I got and will definitely think about buying from here again down the road.
Red Sox baseball top
I recently bought a Red Sox baseball jersey from this online shop and I gotta say, I was really impressed with the service they gave me. Ordering was a breeze, got a confirmation email right after I placed my order. Got another email later that day saying my order was on its way. The jersey showed up on Monday like clockwork and it was just what I wanted. The quality is top-notch and it fit my grandson perfectly. I'm really happy with how everything went down and I'll definitely be coming back to shop here again.
Soccer jersey
I bought this soccer jersey and it looked so cheap and old! I wanted to return it, but they asked for $10 for shipping! Such a rip-off, don't you agree?
Liverpool Nike strike pants
I just bought some Liverpool Nike strike pants from Kitbag and I gotta say, I'm super happy with the service I got. I ordered them on a Saturday and they showed up real quick the following Friday, faster than I thought. Plus, the price was way better than other stores, especially cause they were on sale. I'm really pleased with my purchase and would definitely suggest Kitbag to anyone needing sports gear.
About Kitbag
Kitbag is an online retail company specializing in sports merchandise, particularly focusing on football (soccer) kits, equipment, and related apparel. The company, initially established in the late 1990s, has grown to become a prominent destination for fans seeking official merchandise of their favourite teams from football leagues around the world, including the Premier League, La Liga, Serie A, and others. Over the years, Kitbag has expanded its offerings to include gear from other sports such as rugby, motorsport, and American football, catering to a wide range of sports enthusiasts. The company's services include worldwide shipping, offering fans the opportunity to purchase authentic sports merchandise regardless of their geographic location. Kitbag has also operated the online stores for major football clubs and organizations, further establishing its footprint in the sports e-commerce industry.
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Contact Information
Touchet Hall Road
M24 2FL Middleton
United Kingdom
📧 customer.services@kitbag.com
Categories Kitbag
Online shopping | Sport & Outdoor | Merchandise
Page Statistics
Seite online seit: October 26, 2017
Letzte aktualisierung: November 29, 2024
Review with most votes
Soccer jersey
I bought this soccer jersey and it looked so cheap and old! I wanted to return it, but they asked for $10 for shipping! Such a rip-off, don't you agree? Read onBy: Gay