Kitbag - Reviews and experiences

At first, I was really let down by my purchase from Kitbag. I had ordered a rugby pro jersey, but they ended up sending me a replica jersey that was lower in quality. It was not only the wrong jersey that arrived, but I also had to fork out £6.20 for the return postage because of their mistake, which I thought was just not right. I felt kind of deceived and annoyed, especially since I had written a glowing review earlier. But, when I got in touch with their customer service team, I was pleasantly surprised by how quickly they resolved the issue. They refunded the return postage fee and sent the correct jersey right away. I have to hand it to them for handling the situation so efficiently and turning my bad experience around into a good one.

I bought something from Kitbag not too long ago, but the printing on the back came off within a month. I was pretty bummed about the quality, so I decided to reach out to customer service through the online chat. The process to figure out why I was contacting them was easy, and I was soon connected with a helpful agent who knew their stuff. After I explained the problem, the agent quickly sorted out a replacement for me with no trouble at all. I was really impressed with how efficient and professional the Kitbag customer service team was.

I recently bought a Red Sox baseball jersey from this online shop and I gotta say, I was really impressed with the service they gave me. Ordering was a breeze, got a confirmation email right after I placed my order. Got another email later that day saying my order was on its way. The jersey showed up on Monday like clockwork and it was just what I wanted. The quality is top-notch and it fit my grandson perfectly. I'm really happy with how everything went down and I'll definitely be coming back to shop here again.

I just bought some Liverpool Nike strike pants from Kitbag and I gotta say, I'm super happy with the service I got. I ordered them on a Saturday and they showed up real quick the following Friday, faster than I thought. Plus, the price was way better than other stores, especially cause they were on sale. I'm really pleased with my purchase and would definitely suggest Kitbag to anyone needing sports gear.