JR Cigars - Reviews and experiences

I've been going to this cigar shop for ten years now, and I've always been impressed by their service and quality. I live in Canada and often travel to the US, so I need my orders to come quickly, and JR never disappoints. The couple of delays I had were understandable and resolved promptly by the customer service team. The staff at the Client Department have always been friendly and professional, making me a satisfied customer. Plus, the cigars are always top-notch. I trust JR Cigars to always come through for all my cigar needs.

I keep getting awesome deals and my stuff arrives real quick. One time there was a mistake, but they fixed it right away when I told them. The folks there are super friendly and provide excellent service. I definitely recommend it.

Tiffany totally saved us when our order got messed up! She was so great at fixing everything and making sure it arrived on time. Big thanks to her!

I picked up some really cool things from that spot, but man, the service was brutal! This lady, Dorothy H., was super rude and totally killed my mood. I was pumped to score some neat stuff, but now I'm not sure I'll ever go back. It's just not worth the hassle, so keep your cash and find somewhere else. Seriously, you don't need to deal with all that drama.