iRocker Reviews

: 22
100% Would buy here again

Most relevant positive review

  2024-05-22
Bought a paddleboard
So, I was really pumped to try out my new paddleboard, but I hit a snag when I discovered a part ...Read on
Jada Mann

Review with most votes

  2024-01-12
Nautical 10’6” SUP Purchase
I got the Nautical 10’6” SUP and I'm super happy with it! The board is perfect and gives me ...Read on
D. Bruen

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    Second SUP bundle purchased

    I just got my second stand-up paddleboard bundle and I was so happy with it, just like I was with my first one. But when I opened it up, I saw that one of the packages was damaged during shipping and the carbon fiber paddle had broken off. I got in touch with the Customer Experience Team right away and Shelby helped me out. We went back and forth a few times by email and they sent me a new paddle really quickly. The team was super efficient and professional, which I really appreciated. The customer service, product quality, and warranty from iRocker are all top-notch. They've definitely earned a recommendation from me.


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    Rental fleet purchase

    I just bought a bunch of rental boards from irockersup and I gotta say, it was so easy. Everything went real smooth and quick. I got my boards in only two days, and Paul V really went the extra mile to make sure everything was good to go. He answered all my questions and gave me some useful info for my business. The freebies they threw in for promotion were a nice surprise and have been helping with marketing at my spot. The boards have been performing even better than I expected. Huge thanks to the irockersup team for making this purchase top-notch!


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    Inflatable Stand-Up Paddleboard

    My experience buying an Inflatable Stand-Up Paddleboard was awesome! The ordering process went really well, no problems at all. Customer service was amazing, especially when I had trouble with one of the clips on the backpack. Kyla from customer service helped me out quickly and fixed the issue without any trouble. The price was fair for the great product I got. Delivery was fast, and tracking made it easy to follow the shipment. I'm super happy with my purchase and would totally recommend this company to others.


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    Inflatable paddle board

    I bought myself an inflatable paddle board not too long ago, and I gotta say, I'm pretty impressed with how it performed overall. I took it out on the canal for a surf sesh and had a blast. Dealt with some pesky winds, but I was still able to cruise through the water with no problem. Unfortunately, the leash broke on my first outing, which was a bummer. Good thing I had a spare one with me so I could keep shredding on the water. All in all, happy with the board, but the leash could definitely be better quality.


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    Bought a paddleboard

    So, I was really pumped to try out my new paddleboard, but I hit a snag when I discovered a part that wasn't working right. I was feeling pretty disappointed, but when I contacted the company, they were really responsive and eager to fix the issue. They were super friendly and transparent throughout the whole process. It's rare to come across a company that genuinely values their customers' satisfaction. It was a great experience!


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    Paddleboard with a leak

    My paddleboard sprung a leak and I was so bummed out. But then, the lady from customer service got in touch with me in just a day and now I'm getting a brand new one! They are amazing and I'm really grateful for their assistance. I'm looking forward to hitting the water again for some paddleboarding soon!


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    Awesome new paddle board

    So I bought this really awesome paddle board and let me tell you, it's amazing! I had so much fun using it on the water, I felt like a pro out there. The only issue was trying to pack it back into the bag, it was a bit tricky and there was a little gap in one of the parts. No big deal though, I'll just check out a video on how to pack it better next time. The performance on the water was outstanding though, even with really strong winds and high waves, I was still able to stay on top!


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    Inflatable Stand Up Paddle Board

    I was a bit nervous about ordering this paddle board online because I thought it would take forever to get here, but I was pleasantly surprised by how fast it arrived. I placed my order one week and got it the next, which was way faster than I expected. The whole ordering process was simple and smooth, with no problems at all. I gotta say, I'm really impressed with how quick and awesome the service from your company is. I'll definitely be telling my friends and family about you guys.


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    Simple online purchase, quick delivery

    The website was so easy to use, eh! I found the perfect SUP package super quickly. The transaction went really smoothly and only took less than 5 minutes to finish. When my SUP arrived on the day they said it would, I was so excited to see that everything I ordered was there. I didn't waste any time getting out on the water, and my first trip was amazing. From setting it up to paddling, the whole experience was just so easy and fun.


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    Lightweight and sturdy paddleboard

    I love my new paddle board! It looks so amazing and professional. Plus, it's super light but still feels really solid so it's easy to move around in the water. I was surprised at how well it was packaged and protected when it was delivered, especially since shipping for big boards can be expensive. It's clear that they really care about making sure customers are happy and that the product is top-notch.


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    Quick university rental purchase

    I just bought some stuff for my university rental program and let me tell you, ordering it was super easy. The customer service was amazing, whether I was doing it online or talking to them about our wholesale account. They were so helpful and knew their stuff, which made everything a piece of cake. Definitely a great option for our rental needs!


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    Portable battery purchase

    I'm really happy with the order that came in quickly, just like always when I shop from this company. The portable battery seems to be top-notch and perfect for pumping up my SUP board and meeting my charging needs without running down my car battery. The price I got it for was really good, so it's a great deal for what it can do.


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    Fishing paddleboard and accessories

    I just bought a fishing paddleboard and some gear for my son's birthday. Everything was on sale, but I had trouble adding an extra discount online. I contacted customer service and they were super nice and helpful. They helped me find a way to add the discount, which I really appreciated. My son is so happy with his new fishing gear!


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    Quick and easy purchase

    I had an awesome time with my recent purchase! Ordering was easy peasy and shipping went smoothly. I ordered on a Sunday and got it delivered quickly to my house. The stand-up paddleboard I got is a gift and I'm sure it's top-notch. Thanks for the amazing service!


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    Board warranty process

    I had to get my board replaced under warranty because it had a seam leak. The process was easy, but I was bummed by how wasteful it was. I had to cut 6 inches off the bottom, take a photo, then throw it away. It bothers me that the material is just going to a landfill instead of being recycled or repurposed. It's not the best for the environment, that's for sure.


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    Website easy to navigate

    The website was so easy to use, eh! I really liked how they had all the details and specs for each board laid out so clearly, you know? The graph that showed the board traits from beginner to advanced was super helpful in helping me pick the right one. And don't forget to check out the sales and deals section, it's totally worth it!


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    Customer service excellence

    I just had an awesome experience with their customer service team. My paddleboard had a broken part, and they didn't waste any time in sending me a replacement. They even surprised me with a Bluetooth speaker along with my order. I was so impressed by their support, I can't wait to tell all my friends and family about them.


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    Stand up paddle board

    The shipping was crazy fast, hey? Inflating the board was so easy, hey? I love how simple it was to set up. The only downside was when the foam on top got dinged way too easily. I blew up the board and a tiny rock messed it up. It's just surface-level damage but kind of a bummer, you know? I would definitely buy it again, though!


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    Nautical 10’6” SUP Purchase

    I got the Nautical 10’6” SUP and I'm super happy with it! The board is perfect and gives me good stability, even though I'm 5'11". I've been using it all summer and loving it. The customer service has been awesome too. When my pump hose broke, they quickly sent me a new one, even though I couldn't find it on the website.


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