Harvey Nichols Reviews

: 23

इस कंपनी के डेटा की सत्यता की जांच की गई है और इसे सत्यापित किया गया है। इसकी आधिकारिक वेबसाइट पर जाना सुरक्षित है। हमें विश्वास है कि ऑनलाइन पारदर्शिता और सुरक्षा सभी कंपनियों को हमारे साथ सत्यापित करने के लिए प्रेरित करती है, ताकि वे जान सकें कि कहां विश्वसनीय और सुरक्षित रूप से खरीदारी की जा सकती है।

48% Would buy here again

Most relevant positive review

  2024-05-05
Shoes issue resolution
I recently had a problem with a fancy pair of shoes I bought at Harvey Nichols, so I reached out ...Read on
Maxime

Most relevant negative review

  2024-05-15
Chocolate gift purchase
I bought a box of chocolates as a gift from Harvey Nichols, but I was really let down by what hap...Read on
Malika

Review with most votes

  2023-11-13
New Clothes
The store was really great and the service was amazing! This girl, Aoife, was so friendly and hel...Read on
Zoila

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    Birthday gift handbag

    So, I was super pumped to surprise my mom for her big 4-0 with this cute handbag, you know? But then, when I went to order it from that fancy store's site, they hit me with a total bummer - "Oh, sorry, we don't actually have that bag" - just 48 hours later! I was so disappointed, man. So, I shot them an email and their response was straight-up snoozeville, didn't even help me out at all, ugh! They were all, "Hey, here's a 10% discount on your next purchase, but only if you give us a ring first and mention this special code," like who needs that kind of hassle, ya dig? Not cool at all, dudes.


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    Online order return issue

    I bought something online and when I tried to return it at the store, I ran into a big problem. The return policy on the website was confusing and it ended up being a real headache and cost me a lot of money.


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    Shoes purchase

    I bought a pair of fancy shoes from Harvey Nichols and it was a total disappointment. The shoes were in bad shape - used, dirty, with marked soles and missing details. Plus, the packaging was not great, it didn't even have safety papers to protect the shoes. I contacted both Harvey Nichols and the brand's customer service hoping for a solution. At first, Harvey Nichols offered a small £100 discount, which was insulting considering how much I paid for the shoes. After some negotiation, they raised it to £150, but still wouldn't give a reasonable discount. Their communication was not good, and their final response was basically take the small discount or return the shoes, without even acknowledging my concerns. It felt like they were not taking me seriously and didn't want to make things right. As a loyal customer, I expected better treatment and a more satisfying solution. I won't be buying from Harvey Nichols again, I'll stick to other stores for luxury items.


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    New Clothes

    The store was really great and the service was amazing! This girl, Aoife, was so friendly and helpful. She knew a lot about the clothes and made shopping a blast. It's been a while since I've been here, but I'll definitely be coming back now!


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