Harfington

Harfington reviews

23 reviews Verified company
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Overall Rating
The score is the average of all published reviews. More recent reviews count slightly more. Companies have no influence on the score.
74%
Would buy here again
Ordering
8.2
Service
8.2
Pricing
7.8
Delivery
7.6

Featured Reviews

Spotlight: What are our customers saying?

Positive

Part needed for our project

8.0

"We needed a specific part for our project and were lucky enough to find it at the store. Buying it was a breeze, thanks to the website being so eas..."

Critical

aluminum induction sealers

5.0

"The aluminum induction sealers are way too big by 2/5 of an inch. It's so annoying that I can't reach the company to return them. Should&..."

Most Voted

Slow delivery time due to shipping from China

6.0

"I was pretty bummed out about how long it took to get my order cause it was coming all the way from China. It would've been nice to know that ..."

Reviews (23)

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Hinges for cabinet doors

S

1 reviews

6.5
Overall Rating
Would buy here again
Yes

I just bought some hinges for my cabinet doors from this place, and I gotta tell you, I was let down. They were supposed to be brand new, but one of them is a real pain to open and close. It's messing up my access to stuff in my cabinet. I reckon it would be a good idea for the store to make sure their products work properly before sending them out. That way, people like me wouldn't end up with faulty items and feeling all annoyed.

Detailed Ratings

Order
8.0
Service
6.0
Price
6.0
Delivery
6.0

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Part needed for our project

J

11 reviews

8.0
Overall Rating
Would buy here again
Yes

We needed a specific part for our project and were lucky enough to find it at the store. Buying it was a breeze, thanks to the website being so easy to use and informative. The only downside is that we have to wait a bit for it to be delivered, but that's okay. All in all, we're happy with the product and how the order went.

Detailed Ratings

Order
10.0
Service
8.0
Price
8.0
Delivery
6.0

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Hardware purchase

M

18 reviews

9.5
Overall Rating
Would buy here again
Yes

I just bought some hardware from this store and I gotta say, their customer service was top-notch. Even though there was a little hiccup when I placed my order, which wasn't their fault at all, the staff went out of their way to fix things and make sure I was happy. I really appreciate their hard work and how they put customer satisfaction first. I'll definitely be going back to them next time I need hardware.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

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aluminum induction sealers

E

5 reviews

5.0
Overall Rating
Would buy here again
No

The aluminum induction sealers are way too big by 2/5 of an inch. It's so annoying that I can't reach the company to return them. Should've checked out the reviews first. Now I'm stuck with these useless sealers. It's really frustrating that I missed the return deadline because the company didn't keep in touch.

Detailed Ratings

Order
6.0
Service
4.0
Price
6.0
Delivery
4.0

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Order of essential items at a discounted price

G

22 reviews

10.0
Overall Rating
Would buy here again
Yes

I just ordered some stuff I needed from this store and I was pleasantly surprised by the awesome prices. They had everything in stock and I could easily keep tabs on my package to know when it would arrive. The whole ordering thing went really smoothly and was hassle-free, so it was a super great experience overall.

Detailed Ratings

Order
10.0
Service
10.0
Price
10.0
Delivery
10.0

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Mending plates purchase

T

1 reviews

8.5
Overall Rating
Would buy here again
Yes

I had no trouble finding what I was looking for on the website for those mending plates I needed. The info given was good, but it would have been even better with a technical drawing for more clarity. The plates I got weren't as strong as I expected, so I had to figure out a different way to put things together. But that was on me, not the company. When I asked to return them, Harfington got back to me right away with a friendly email and took care of the refund quickly. Getting that kind of service makes me trust them, so I'll definitely think of them the next time I need a part.

Detailed Ratings

Order
8.0
Service
10.0
Price
8.0
Delivery
8.0

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Quality goods

S

8 reviews

9.5
Overall Rating
Would buy here again
Yes

The whole process from ordering to getting my stuff was smooth sailing. The things I bought were even better than I thought. It was amazing and I'm so pleased with what I got. Thanks a bunch!

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

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Display box purchase

E

1 reviews

10.0
Overall Rating
Would buy here again
Yes

The display box I bought was the cheapest one I could find on the internet for its size. The case is really good quality, and I'm really happy with my purchase. Plus, I got a nice surprise with a glove and cloth for wiping to avoid fingerprints when putting it together and to keep it dust-free. The free shipping was also a nice bonus!

Detailed Ratings

Order
10.0
Service
10.0
Price
10.0
Delivery
10.0

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Long delivery time from Chinese company

A

4 reviews

6.0
Overall Rating
Would buy here again
No

I just ordered something from a company in Hong Kong and let me tell you, it was a bit of a nightmare getting it delivered. They used a Chinese transit company and it caused some serious delays. My package was held up in multiple airports for ages before finally getting to me. If you need your order in a hurry, I'd recommend checking out some other options.

Detailed Ratings

Order
6.0
Service
6.0
Price
6.0
Delivery
6.0

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Non-delivery issue

A

7 reviews

6.0
Overall Rating
Would buy here again
No

I'm really upset with the service from this company. I ordered my stuff weeks ago and I still haven't got them. I tried to contact them many times for an update but no one got back to me. This customer service is not good at all and it's making me feel frustrated and unhappy.

Detailed Ratings

Order
6.0
Service
6.0
Price
6.0
Delivery
6.0

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Free shipping issue

B

5 reviews

8.0
Overall Rating
Would buy here again
Yes

I recently bought something from this website and they said I could get free shipping for orders over a certain amount. But when I got to the last page to pay, they still made me pay $3.99 for shipping. I was let down because I wasn't expecting that extra charge since they said shipping was free.

Detailed Ratings

Order
6.0
Service
10.0
Price
6.0
Delivery
10.0

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First purchase, basic items

F

10 reviews

10.0
Overall Rating
Would buy here again
Yes

I just ordered some stuff from an online store for the first time to see how it goes. It was easy to place my order without any issues. The shipping was way faster than I expected and I liked getting updates on where my package was. It was really useful to know when it got handed over to a US carrier. The items showed up at my place in NY just ten days later. I was happy to see that everything I ordered was right and the quality was pretty good. Plus, the prices were way cheaper than a certain big online store. I'll definitely be ordering from this company again.

Detailed Ratings

Order
10.0
Service
10.0
Price
10.0
Delivery
10.0

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Specific size screw for a radio controlled submarine

A

19 reviews

10.0
Overall Rating
Would buy here again
Yes

I was looking for a certain size screw for my radio controlled submarine and found this company online. I was happy to see they had the right screw at a good price. Ordering was simple and their website was easy to use. The shipping cost was also reasonable, which was nice. I'll definitely be saving this company for my future purchases.

Detailed Ratings

Order
10.0
Service
10.0
Price
10.0
Delivery
10.0

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Order took forever

A

5 reviews

6.0
Overall Rating
Would buy here again
No

My experience ordering from this place was a total letdown. It felt like it took forever and they seemed to be catering only to folks living in a different time zone or something.

Detailed Ratings

Order
6.0
Service
8.0
Price
6.0
Delivery
4.0

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Delayed delivery

Q

1 reviews

5.0
Overall Rating
Would buy here again
No

I'm really bummed out about my order from Harfington taking forever to arrive. I get that sometimes there might be delays in shipping, but waiting 15 days is just not cool, especially in this day and age where we expect fast deliveries. I was starting to think I'd never even get my stuff, and the fact that the company wasn't keeping me in the loop just made me even more frustrated.

Detailed Ratings

Order
6.0
Service
4.0
Price
8.0
Delivery
2.0

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Large order for thread rods

C

2 reviews

7.0
Overall Rating
Would buy here again
Yes

I recently bought a bunch of thread rods from this company. I decided to go with them because they said they could get the order to me pretty quick. Turns out, though, the stuff didn't show up until two weeks later than they said. That really stressed me out because I needed it for a project on a tight schedule. But I gotta give them credit, they were really sorry about the delay and got in touch with me right after their break. In the end, the stuff was in good shape and matched what I asked for. Lesson learned - things coming from far away can take longer, especially around holidays.

Detailed Ratings

Order
8.0
Service
8.0
Price
6.0
Delivery
6.0

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Uxcell earphone clips

M

6 reviews

9.5
Overall Rating
Would buy here again
Yes

I just bought some earphone clips from this company and I gotta say, the customer service was top-notch. The manager I dealt with was super professional and really went out of their way to make sure I was happy. The product came right on time and the quality was excellent. Overall, I had a great experience with this company and I can't wait to work with them again in the future.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

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Slow delivery time due to shipping from China

O

3 reviews

6.0
Overall Rating
Would buy here again
No

I was pretty bummed out about how long it took to get my order cause it was coming all the way from China. It would've been nice to know that upfront when I was placing the order, so I could have gone with someone else. But oh well, had to scramble and find another place to get what I needed right away.

Detailed Ratings

Order
6.0
Service
6.0
Price
6.0
Delivery
6.0

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My recent purchase

H

1 reviews

7.0
Overall Rating
Would buy here again
Yes

I had a similar thing happen to me like another person who left a review. I had to contact the company about my order before I finally got it. After I wrote a review, the company got in touch with me and gave me an update on my order. I'm thankful for their response, but it would be nice if they kept us updated on shipping and gave us a tracking number to avoid more negative reviews down the road.

Detailed Ratings

Order
8.0
Service
6.0
Price
8.0
Delivery
6.0

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Online order customer service

B

6 reviews

10.0
Overall Rating
Would buy here again
Yes

Eh, so I had this problem with an online order, eh. I had to get in touch with customer service to fix it, eh. I messed up my order and had to reach out for help. The customer service agent I spoke with, Zoey, was super nice and understanding, eh. She not only fixed my problem, but also gave me a full refund and said I could keep the items as a gift, eh. I was totally blown away by how great the customer service was, eh.

Detailed Ratings

Order
10.0
Service
10.0
Price
10.0
Delivery
10.0

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About Harfington

Harfington is a well-established Canadian company that places great importance on customer reviews. They offer a wide range of high-quality products and services tailored to meet the diverse needs of Canadian consumers in various industries. Founded with a focus on customer satisfaction, Harfington values feedback and continuously works on improving their offerings based on customer input. With a strong commitment to customer service and a hassle-free return policy, Harfington has earned a reputation for being a trustworthy and reliable company in the Canadian market. Their dedication to quality and affordability, as reflected in positive customer reviews, sets them apart from competitors. Customers can contact their friendly and knowledgeable customer service team through various channels for prompt assistance. They value customer feedback and encourage customers to share their experiences to help others make informed purchase decisions.

🌟 How did Harfington shine for you?

Contact Information

Room 1111, 11/F, Metroplaza, Tower 2, 223 Hing Fong Road, Kwai Fong, New Territories Hong Kong SAR (Note: this is not a returning address)

Hong Kong

📧 info@harfington.com

☎ +852 24838901

🌐 www.harfington.com

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Last update: November 29, 2024

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