Harfington - Overall Rating based on 23 reviews
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Hinges for cabinet doors
I just bought some hinges for my cabinet doors from this place, and I gotta tell you, I was let down. They were supposed to be brand new, but one of them is a real pain to open and close. It's messing up my access to stuff in my cabinet. I reckon it would be a good idea for the store to make sure their products work properly before sending them out. That way, people like me wouldn't end up with faulty items and feeling all annoyed.
Part needed for our project
We needed a specific part for our project and were lucky enough to find it at the store. Buying it was a breeze, thanks to the website being so easy to use and informative. The only downside is that we have to wait a bit for it to be delivered, but that's okay. All in all, we're happy with the product and how the order went.
Hardware purchase
I just bought some hardware from this store and I gotta say, their customer service was top-notch. Even though there was a little hiccup when I placed my order, which wasn't their fault at all, the staff went out of their way to fix things and make sure I was happy. I really appreciate their hard work and how they put customer satisfaction first. I'll definitely be going back to them next time I need hardware.
aluminum induction sealers
The aluminum induction sealers are way too big by 2/5 of an inch. It's so annoying that I can't reach the company to return them. Should've checked out the reviews first. Now I'm stuck with these useless sealers. It's really frustrating that I missed the return deadline because the company didn't keep in touch.
Order of essential items at a discounted price
I just ordered some stuff I needed from this store and I was pleasantly surprised by the awesome prices. They had everything in stock and I could easily keep tabs on my package to know when it would arrive. The whole ordering thing went really smoothly and was hassle-free, so it was a super great experience overall.
Mending plates purchase
I had no trouble finding what I was looking for on the website for those mending plates I needed. The info given was good, but it would have been even better with a technical drawing for more clarity. The plates I got weren't as strong as I expected, so I had to figure out a different way to put things together. But that was on me, not the company. When I asked to return them, Harfington got back to me right away with a friendly email and took care of the refund quickly. Getting that kind of service makes me trust them, so I'll definitely think of them the next time I need a part.
Quality goods
The whole process from ordering to getting my stuff was smooth sailing. The things I bought were even better than I thought. It was amazing and I'm so pleased with what I got. Thanks a bunch!
Display box purchase
The display box I bought was the cheapest one I could find on the internet for its size. The case is really good quality, and I'm really happy with my purchase. Plus, I got a nice surprise with a glove and cloth for wiping to avoid fingerprints when putting it together and to keep it dust-free. The free shipping was also a nice bonus!
Long delivery time from Chinese company
I just ordered something from a company in Hong Kong and let me tell you, it was a bit of a nightmare getting it delivered. They used a Chinese transit company and it caused some serious delays. My package was held up in multiple airports for ages before finally getting to me. If you need your order in a hurry, I'd recommend checking out some other options.
Non-delivery issue
I'm really upset with the service from this company. I ordered my stuff weeks ago and I still haven't got them. I tried to contact them many times for an update but no one got back to me. This customer service is not good at all and it's making me feel frustrated and unhappy.
Free shipping issue
I recently bought something from this website and they said I could get free shipping for orders over a certain amount. But when I got to the last page to pay, they still made me pay $3.99 for shipping. I was let down because I wasn't expecting that extra charge since they said shipping was free.
First purchase, basic items
I just ordered some stuff from an online store for the first time to see how it goes. It was easy to place my order without any issues. The shipping was way faster than I expected and I liked getting updates on where my package was. It was really useful to know when it got handed over to a US carrier. The items showed up at my place in NY just ten days later. I was happy to see that everything I ordered was right and the quality was pretty good. Plus, the prices were way cheaper than a certain big online store. I'll definitely be ordering from this company again.
Specific size screw for a radio controlled submarine
I was looking for a certain size screw for my radio controlled submarine and found this company online. I was happy to see they had the right screw at a good price. Ordering was simple and their website was easy to use. The shipping cost was also reasonable, which was nice. I'll definitely be saving this company for my future purchases.
Order took forever
My experience ordering from this place was a total letdown. It felt like it took forever and they seemed to be catering only to folks living in a different time zone or something.
Delayed delivery
I'm really bummed out about my order from Harfington taking forever to arrive. I get that sometimes there might be delays in shipping, but waiting 15 days is just not cool, especially in this day and age where we expect fast deliveries. I was starting to think I'd never even get my stuff, and the fact that the company wasn't keeping me in the loop just made me even more frustrated.
Large order for thread rods
I recently bought a bunch of thread rods from this company. I decided to go with them because they said they could get the order to me pretty quick. Turns out, though, the stuff didn't show up until two weeks later than they said. That really stressed me out because I needed it for a project on a tight schedule. But I gotta give them credit, they were really sorry about the delay and got in touch with me right after their break. In the end, the stuff was in good shape and matched what I asked for. Lesson learned - things coming from far away can take longer, especially around holidays.
Uxcell earphone clips
I just bought some earphone clips from this company and I gotta say, the customer service was top-notch. The manager I dealt with was super professional and really went out of their way to make sure I was happy. The product came right on time and the quality was excellent. Overall, I had a great experience with this company and I can't wait to work with them again in the future.
Slow delivery time due to shipping from China
I was pretty bummed out about how long it took to get my order cause it was coming all the way from China. It would've been nice to know that upfront when I was placing the order, so I could have gone with someone else. But oh well, had to scramble and find another place to get what I needed right away.
My recent purchase
I had a similar thing happen to me like another person who left a review. I had to contact the company about my order before I finally got it. After I wrote a review, the company got in touch with me and gave me an update on my order. I'm thankful for their response, but it would be nice if they kept us updated on shipping and gave us a tracking number to avoid more negative reviews down the road.
Online order customer service
Eh, so I had this problem with an online order, eh. I had to get in touch with customer service to fix it, eh. I messed up my order and had to reach out for help. The customer service agent I spoke with, Zoey, was super nice and understanding, eh. She not only fixed my problem, but also gave me a full refund and said I could keep the items as a gift, eh. I was totally blown away by how great the customer service was, eh.
Review with most votes
Slow delivery time due to ship
I was pretty bummed out about how long it took to get my order cause it was coming all the way from China. It would've been nice to know that upfront when I was placing the... Read onBy: Orland