All reviews of T. Thiel
Review about: Harfington
Mending plates purchase
I had no trouble finding what I was looking for on the website for those mending plates I needed. The info given was good, but it would have been even better with a technical drawing for more clarity. The plates I got weren't as strong as I expected, so I had to figure out a different way to put things together. But that was on me, not the company. When I asked to return them, Harfington got back to me right away with a friendly email and took care of the refund quickly. Getting that kind of service makes me trust them, so I'll definitely think of them the next time I need a part.