Guess - Reviews and experiences

Oh man, I can't believe what a letdown this puffer jacket from your store turned out to be! I mean, I only bought it a month ago and already there's a big cut in the fabric. I reached out to customer service, sent some pics, and all they said was that it wasn't covered by the warranty because it was likely torn. Seriously? I don't remember snagging it on anything, and even if I did, a new jacket shouldn't be falling apart so soon. I mean, I paid a pretty penny for this thing, and the quality is just not cutting it. My jacket from another brand lasted me a whole decade and it's still holding up. The money I wasted on this jacket from your store is just mind-blowing. Such a bummer.

I bought a bag, but was kinda nervous at first because of some bad reviews. I'm really happy I didn't back out though. The shipping and delivery were super smooth, I could easily track my order. The bag was top-notch quality and came really well protected. I was seriously impressed and satisfied with the whole experience.

Awful company, doesn't care about their customers at all. Bought a backpack a month ago, and it was super low quality - ripped within a month! Contacted customer service to get a replacement, but they said no way and just offered a discount on my next order if I kept the torn bag. Can you believe that? I want my money back or a new bag, no question.

So, I bought some stuff online from this company and let me tell you, it was a total mess. The stuff I got was either broken or packed all wrong. One thing came in such bad shape - box open, stuff tossed in there all haphazardly. Looked like someone had already used it and then sent it back. And then the other thing was broken! Perfect ending to this disaster of a shopping spree. And the customer service? Useless. They only gave me a bit of money back for the broken thing, and nada for the garbage packaging. Just a "we're sorry" and that's it. I couldn't even give these as gifts like I wanted to.

When I first ordered from this company, I was a bit nervous because I had read some negative reviews. But wow, was I surprised by how great my experience turned out to be! I placed my order on January 11th, 2024, and I was really impressed with how they kept me updated on where my package was. The delivery came right on time the next week, and let me tell you, the 2 tops/jumpers, belt, and dress I got were top-notch quality. They fit me perfectly and were even better than I expected. And can we talk about the packaging? It was so nice! The items were all neatly packed in a stylish box. Overall, I was seriously impressed with the whole ordering and delivery process. I'll definitely be coming back for more and I'll be sure to recommend this company to others.