Guess

Guess - Reviews and experiences

Average rating
6.0 /10
Based on 19 reviews
Oct 2023-Mar 2024
Star distribution
50
43x
38x
28x
10

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (19)

Purchased disappointment

Overall

Looking back, I really wish I had checked out the reviews before buying that gift. Not knowing when it would arrive or what was happening was a letdown for my wife at Christmas. The website seemed nice, but the reality was pretty disappointing. I would recommend that others avoid the same letdown and try shopping somewhere else for a smoother experience.

Late delivery, poor quality

Overall

Honestly, don't bother wasting your time and money on this website. It took over two weeks for my order to arrive, and when it finally did, the quality was awful. You're probably better off getting knock-offs from China - at least they might come faster and be better quality. I definitely recommend steering clear of this website.

Dissatisfied with online order

Overall

I recently bought something online, eh, and it was a total letdown, eh. Took forever to arrive and no updates along the way, eh. And when it finally got here, it looked nothing like the picture, eh. I tried to return it through their site, followed the instructions, and got a screenshot saying it was successful, eh. But then they said I used the wrong courier, eh, even though I paid for fancy shipping with their label, eh. Lost out on about a hundred bucks just like that, eh. And the lack of customer service was the cherry on top of my disappointment, eh. But then I tried buying from Tessuti and they were way better, eh. Got my refund quick, unlike the other guys, eh. So, yeah, I'd say steer clear of Guess eu's website, eh.

Recent purchases

Overall

I recently made a bunch of purchases at this store and boy was I really disappointed with the whole experience. The customer service was terrible, the website was a pain to use, and getting a refund was just a nightmare. I've never seen such incompetence from a company before. Even companies like TEMU, a Chinese company, do a way better job at this stuff. And when I asked for a proper link to file a complaint, I got straight up ignored. To top it all off, they even canceled some items from my orders after I already paid and got a confirmation email. What a huge letdown. I wouldn't recommend this store to anyone.

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About Guess

Guess is a prominent American clothing brand and retailer known for its trendy denim jeans, apparel, and accessories for men, women, and children. Founded in 1981 by the Marciano brothers, originally from Marseille, France, Guess quickly rose to fame in the 1980s for its stylish, tight-fitting jeans. The company was among the first to create designer jeans and made a significant impact with its iconic black-and-white ads. Headquartered in Los Angeles, California, Guess has since expanded its product line to include watches, jewelry, and perfumes, solidifying its status as a global lifestyle brand. Over the years, Guess has built a strong retail presence worldwide, including in Canada, where it operates several stores and caters to a fashion-conscious clientele.

Contact Information

🌐 www.guess.eu

Last update: November 29, 2024

Website (Partner link)

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