FlexiSpot - Overall Rating based on 25 reviews
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Comhar Pro desk with misaligned drawer
Got my Comhar Pro desk but the drawer was all wonky so I reached out for some help. Romica was super helpful and although we couldn't fix it on the spot, he gave me some tips to try on my own. They even gave me some money back for the trouble. The customer service was amazing and I'm grateful for their help in sorting everything out.
Adjustable desk purchase
I gotta say, I was happily surprised with how great the customer service agent treated me. Even though I've heard some bad stuff about their service before, my experience was totally the opposite. This agent, who I won't mention, was super helpful and knew their stuff - they answered all my questions like a pro. I was really impressed with how knowledgeable and professional they were during our chat. Thanks a bunch for the awesome service!
I bought a desk that got stuck
My desk got stuck and wouldn't lower properly. I asked for help and they came right away to troubleshoot the issue. Then I needed assistance dismantling it, and the guide they provided was really helpful! Thanks for the fast response and fixing the problem!
Adjustable standing desk
The standing desk I bought is awesome! It's super sturdy and does the job perfectly. The bamboo top not only works well but also looks great, giving my workspace a classy touch. I had a bit of trouble following the assembly instructions, but that was mostly because I'm not used to putting things together. In general, I'm really impressed with how well-made and practical this desk is.
Standing Desk
I just bought a standing desk online and when it arrived, it was damaged from shipping, which was a total bummer. But I contacted customer service and they were super helpful and understanding. They quickly sent me a new desktop that came in perfect condition. I was really impressed with how professional and committed they were to making sure I was satisfied. I'd definitely suggest this company to anyone looking for a good quality desk.
Flexispot E7Q Table
So, like, I got this table, you know? The delivery was totally messed up - some parts came super early, some parts took forever, and this accessory I ordered never even showed up. And I can't even figure out where it went! And then, when I finally got everything, trying to put it all together was a total nightmare. Like, no pre-drilled holes! Seriously, how do they expect me to do all that by myself? And for the price I paid, I was totally expecting better quality and a way smoother experience. But hey, once I finally got it all set up, the table is actually pretty cool. It's super sturdy, looks nice, and fits perfectly in my space.
Standing desk purchase
The customer service agent was awesome in helping me with the return of my standing desk. I do wish the E7 Pro had the same height adjustment as the E7 model for more legroom, but the return process was really smooth and easy thanks to the great customer service.
Desk purchase
I just bought this desk I've been wanting for a while now. It was a bit expensive, so I called customer service to ask about discounts. I was really happy when they connected me to a rep who gave me a better discount than I thought, and they did it so easily without any back and forth. Amazing customer service!
Standing desk purchase
The standing desk I got from this company is amazing. It was a breeze to put together and has really improved my workday. The height adjustment is so smooth and works like a charm, letting me switch between sitting and standing whenever I want. I can't recommend it enough, I'm super happy with my purchase.
Standing desk USB issue resolved
I had a problem with the USB charging ports on my standing desk, and it was really annoying because I need to charge my devices while I work. But, I contacted the customer service team at the company and I was happy with how quickly and efficiently they fixed the problem. They sent me a replacement part right away, and it arrived in a few days. Now my desk is back to normal and I can use it fully again. I'm grateful for their fast help and great customer service in solving my issue.
New desk and accessories
My buddy told me about this awesome new desk company called FlexiSpot, so I thought I'd give it a look to swap out my old, beat-up desk from way back in 2003. After doing some digging, I got in touch with FlexiSpot and Joanna assisted me in choosing the ideal desk and accessories. Deverly double-checked my order to make sure everything was right, confirmed the colors, delivery timeframe, and informed me about the number of boxes to anticipate. She was really helpful, and now just 2 days later, everything is set to be delivered. Can't wait to set up my new desk!
Adjustable standing desk purchase
As someone who has trouble hearing, communication can be really tough for me, especially when I have to talk on the phone with people who have accents. But, the customer service rep I talked to, let's call him Daniel D., was amazing. He went out of his way to make sure I had a good experience. He was patient, understanding, and willing to take his time and repeat things if I needed. When we had trouble understanding each other, he even sent me written info to make sure I got all the important stuff. I had a bunch of questions about the product and Daniel answered them all patiently, checking with someone else if he wasn't sure. He also brought up a special request I had to his higher-ups and got back to me quickly, even if it wasn't the answer I was hoping for. Thanks to Daniel's awesome customer service, the whole process was smooth and easy for me, and I was able to choose the perfect product for me.
Electric standing desk
This electric standing desk has been a real game-changer for me. I've been using it for about 6 months now, and it's been perfect for both work and gaming. The memory function to save specific heights has made it super convenient to switch between sitting and standing positions. The desk is strong and reliable, as I haven't had any issues with it so far. What really makes this product stand out is the amazing customer service. When I accidentally broke one of the desk legs during a move, they quickly sent me a full replacement without any trouble. I can't even express how impressed I am with their quick response and willingness to help. I definitely recommend this electric standing desk to anyone who wants a top-quality product with exceptional customer service.
Standing Desk Converter
I got this awesome standing desk converter from this company and it's really great! It's well-made and does exactly what I need. The customer service was top-notch too, especially from Selwyn. He was super helpful, answering all my questions and dealing with my concerns. I'm really glad I found this company, it's made a huge difference in my workspace.
Standing desk purchase
I just bought a standing desk and ran into a problem with the motor. I tried to figure it out on my own, but no luck. I had to call customer service for help. The person on the phone tried a few things but couldn't fix it, so they passed it on to someone else. Luckily, they're sending me a new desk now thanks to their great customer service process.
Odin 640 lb 4-motor frame and custom Walnut top
This product is so awesome! I had a few questions about the frame and custom top, and let me tell you, working with Michelle P was a total pleasure. She made it super easy to go through the quote, order, and delivery process. The Odin frame is really solid and dependable, just what I needed for my workspace. And when I added the custom Walnut top, it gave my setup a touch of elegance. I definitely recommend this product and the amazing service from Michelle P.
Adjustable Standing Desk
The customer service rep, Michelle, was super professional and kept me in the loop the whole time I was placing my order. She was so clear and gave me top-notch service and support. Thank you, Michelle!
4 desk bikes
I picked up 4 desk bikes recently, and let me tell you, they're amazing! All my coworkers in the office are loving them too and now they all want to take turns using them. Michelle was the one who assisted me, and she was super friendly. She even hooked me up with a discount since I was buying four bikes. She did a fantastic job of keeping me in the loop and making sure I had all the info I needed. I'm really enjoying the bikes and the top-notch service from Michelle. I would totally recommend them to anyone!
Broken control panel :(
My desk just arrived today and, unfortunately, the control panel is broken. I contacted customer service and spoke with AJ, who was really friendly and guided me through troubleshooting the issue. We tried everything, but in the end, AJ sorted out for a new desk to be sent my way. I'm truly grateful for the speedy assistance and excellent customer service from Flexispot! Good customer service is rare to come by these days, but they really hit the mark.
My awesome desk
I got this super nice desk from this dude Daniel. He's really awesome and does a great job explaining everything. He's super patient and works really fast. I'm so thrilled that he's helping me out with my desk.
Review with most votes
Standing desk troubleshooting
I had a problem with my standing desk showing an 'asr message', and I couldn't figure it out by myself. I called customer service, thinking I'd have to leave... Read onBy: vernon