All reviews of L. Schroeder
Review about: FlexiSpot
Adjustable standing desk purchase
As someone who has trouble hearing, communication can be really tough for me, especially when I have to talk on the phone with people who have accents. But, the customer service rep I talked to, let's call him Daniel D., was amazing. He went out of his way to make sure I had a good experience. He was patient, understanding, and willing to take his time and repeat things if I needed. When we had trouble understanding each other, he even sent me written info to make sure I got all the important stuff. I had a bunch of questions about the product and Daniel answered them all patiently, checking with someone else if he wasn't sure. He also brought up a special request I had to his higher-ups and got back to me quickly, even if it wasn't the answer I was hoping for. Thanks to Daniel's awesome customer service, the whole process was smooth and easy for me, and I was able to choose the perfect product for me.
Review about: Biossance
Omega Repair Cream, Copper Serum, updated sunscreen formula
My experience as a long-time VIP customer with this brand has been consistently awesome, but there was a little issue during my recent purchase. When I tried to choose the Omega Repair Cream as my VIP gift, the website glitched and nothing happened. So I switched gears and chose the Copper Serum instead, and that went through no problem. Even though there was a bit of a hiccup, I'm looking forward to testing out the new sunscreen formula I bought. All in all, I'm happy with the products and service from this brand.