Farrow & Ball23 reviews
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Paint purchase
I bought some paint from this company not too long ago and I ran into a pretty rough situation. The paint I got had this awful stink, like rotten eggs. Turns out, there was bacteria in the cans because they weren't sealed properly, making the paint all contaminated. When I put it on my walls, the whole house stunk something fierce. It was seriously disappointing, so I want to give folks a heads up and say don't go through the same hassle.
Interior paint purchase
As someone with lots of experience fixing things, I've used all kinds of paints. Gotta tell ya, the interior paint I got from you guys is amazing. The coverage is great, and the finish is super smooth and perfect. And the colors to pick from are real nice too, lots of beautiful shades. All in all, I'm really happy with how good your product is.
Overpriced, inconsistent paint
I bought this paint and it was a total disaster, eh! It was way too pricey, and when I put it on my walls, it turned out to be two different colors. When I tried to get help from customer service, Fran was no help at all. They didn't offer any assistance and even told me I couldn't touch up the paint, which doesn't make any sense. This whole thing has been a real nightmare, and I for sure won't be buying this product again, eh.
Paint for living room and dining room
The service at the branch in Toronto was amazing, eh? The staff there was really helpful and gave me some great ideas for my project. I ended up painting my living room and dining room in this gorgeous combination of colors that turned out so nice. The quality of the paint was really top-notch and gave such a smooth and fantastic finish, eh? I can't wait to start my next project and I'll definitely be going back to this branch for more ideas. I highly recommend it, eh?
Ripped my wallet off
Watch out for those fake reviews, eh? The paint is just awful, eh. Even though we were persuaded to give it a try and spent a lot of money on it, our painters and decorators advised us against it, eh. We didn't listen and we've been kicking ourselves ever since, eh. Turns out many others have had the same problems, and even the pros won't touch it, eh. Not even a fancy museum, which gets it for free, will use it, eh. The paint gets stained easily, marked up easily, and peels off quickly, eh. Do yourself a favour and save your money by steering clear of this product, eh.
Stone Blue paint
The Stone Blue paint seemed nice at first, but it didn't hold up well when trying to clean marks off without ending up with water stains. I reached out to customer service for help, but they didn't offer any advice. In the end, I had to go back to using Dulux or Crown paints because of this problem. Adele from Farrow & Ball eventually came through by sending me a replacement paint to fix the issue, but now I have to do another round of painting.
Outdoor paint purchase
I just bought some outdoor paint at that store, eh? I really like the product, but man, I was so let down by how the employees acted. I just asked a simple question about getting more paint, and they were so rude to me. I felt totally embarrassed and humiliated by how they treated me. It was a real mess, honestly.
Colour Consultancy Service with Harriot Collins
I don't usually write reviews, but I had such an amazing experience that I had to tell everyone about it. The staff in the store were so helpful, the delivery was fast, and the Colour Consultancy service was awesome. Harriot Collins, the consultant we worked with, was fantastic. She listened to us and encouraged us to be daring with our choices. The discounts we got on our paint order as part of the service were a nice surprise. I definitely suggest Farrow & Ball and Harriot.
luliworth blue and blackened modern emulsion
My mom went and got these paints from the store, and let me tell you, they are amazing! We used them to paint our kitchen and it turned out so awesome! The colors are spot on with the swatches and they all complement each other perfectly. Plus, the paint is super simple to apply and clean up. It was a bit expensive, but honestly, the quality is top-notch so it's worth every penny. I'll definitely be recommending it to all my friends!
Paint purchase for home renovation
I just bought some paint for a project to fix up my house, and I have to say the service was amazing! I got a free consultation at the store, and I even set up a video call for advice on some other rooms. The staff were really helpful with the ordering process, and the support I got after was top-notch. Big shoutout to the team!
Paint color consultation for oddly shaped room
The folks at this store in Tunbridge Wells are just fantastic, eh! They've been so helpful in helping me pick out paint colours for a tricky room shape. Their excitement and awesome ideas have really made this whole thing fun and easy. I'm so thankful for their hard work to make sure my projects look great. I'm super happy with how everything turned out and I definitely recommend this place!
Grey paint for my room
I just picked up this grey paint for my room and it looks amazing! I really love how elegant it makes my room look now. It was so easy to paint with and the quality is really top-notch. Best decision ever, my room looks so good now!
Home design service
My experience with the home design service has been amazing. I've used it a few times and I've been really impressed every time. The team at the store gave me some great suggestions that have completely changed my home. The support I got afterwards was top-notch and I'm really happy with how everything turned out.
Bathroom paint consultation
I went to the store to get some help picking out paint for my new bathroom. Aude, one of the staff members, was really helpful. She looked at the swatches I brought in and gave me some great ideas that ended up being perfect for the job. I had some trouble with another decision I made, but when I went back for more advice, Aude was really generous with her time and ideas, and everything turned out great in the end. I'm really happy with how my bathroom renovation turned out, all thanks to the awesome help from the staff at the Richmond store.
Paint purchase
The paint I bought from the store was amazing to use. The staff, especially Linda, were so friendly and helpful, giving me great advice on colours and decorating ideas. The matte finish of the paint really brought out the texture and depth of my lounge walls. All in all, both the paint and the service at the store were definitely worth the price.
Living room and hallway paint purchase
I went to the Glasgow store to get some ideas for painting my living room and hallway. The staff there were super helpful, especially Sam. He gave me great advice on colours and types of paint. I was looking for shades that reminded me of the Outer Hebrides, and Sam recommended the Christopher John Rogers collection, which had some beautiful colours. He showed me some swatches and gave me some creative ideas for my project. I went back to the store yesterday and got everything I needed to start decorating. Thanks to the Glasgow branch for all the amazing help!
Paint purchase
So, I bought some paint from this store not too long ago and, to be honest, I wasn't too happy with it at first. But I gotta say, when I reached out to customer service, they were right on it and sorted everything out in a way that worked for me. It was a bit of a hassle having to trek to another town to get a replacement, but hey, stuff happens. The brand really came through in the end and their customer service totally won me over. I'm happy with how it all turned out and I'll definitely think about buying from them again down the line.
Interior paint purchase
The service at the store was amazing. Duncan really knew his stuff and was super helpful with my project. Beth helped me pick out a color scheme that I never would have thought of on my own. Even though there were some problems with the delivery and damaged tins, F&B took care of it right away and made returning extra paint a breeze. The paint is top-notch - durable, vibrant colors, and a gorgeous finish. I would definitely recommend this store and their service.
Recent paint purchase
So, I went to this paint store for the first time and I gotta admit, I was a bit skeptical at first because I heard some mixed reviews about their products. But, I thought, why not give it a try? I bought some paint for my home reno project and made sure to follow the recommendations for the primers. And let me tell you, I was pleasantly surprised at how easy the paint was to use. The final look in my room with railings and wimbourne white is just beautiful. The quality and finish of the paint totally blew me away, it was even better than I expected. Now, I'm already thinking about my next project using their stuff. Overall, I'm super happy with my experience at this paint store.
Recent store visit
I went to the store in Wilmslow not too long ago and I gotta say, I was so impressed with the service I got. Sam, Millie, and Martin were all super nice and really helpful. They made shopping there a great experience. They greeted me warmly when I walked in and gave me some good advice as I shopped. I felt really comfortable and well looked after. I'm definitely gonna go back next time I need to buy something.
About Farrow & Ball
Farrow & Ball is a British manufacturer of paints and wallpapers predominantly used in luxury interior decorating. Founded in 1946 by John Farrow and Richard Maurice Ball in Dorset, England, the company has built a reputation for its artisanal approach, using traditional methods and high-quality ingredients to produce its distinctive range of paint colours and handcrafted wallpapers. Farrow & Ball prides itself on its eco-friendly products, which are formulated using natural ingredients and water-based paints, ensuring minimal environmental impact. Over the years, the brand has expanded its presence internationally, becoming synonymous with elegance and quality in home décor.
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Contact Information
Uddens Estate
BH21 7NL Wimborne
United Kingdom
📧 CustomerServices@Farrow-Ball.com
Categories Farrow & Ball
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Seite online seit: October 19, 2021
Letzte aktualisierung: November 29, 2024
Review with most votes
Recent purchase issue
I've been a customer for years and always happy with the products and service. Recently had a small issue but Adele from Head Office was amazing in fixing it. Her professio... Read onBy: Conn