Fanatics - Reviews and experiences
Oct 2023-Feb 2026
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Reviews (20)
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Eagles jersey purchase
Eagles jersey purchase
TrackingI just ordered an Eagles jersey, and on the website, it said it would come in 2-3 business days. But then I checked the tracking info, and it said it wouldn't arrive until May 9th. This mix-up has me feeling pretty confused and frustrated as a customer.
Ordered jersey
Ordered jersey
TrackingI bought a jersey online not too long ago and man, it's been a real pain in the behind. The website said it would take 5-7 days to ship, but my order is still stuck in "PROCESSING" mode. Supposed to ship by March 27, but there's been no updates or messages about the holdup. I want the truth during the ordering process, not this total lack of info. The chat bot on the site said I could cancel or change my order, but that turned out to be a load of garbage. Should've been an easy breezy cancellation, but here I am waiting with no end in sight. I want my original payment back, like yesterday! This whole mess has me feeling like I got taken for a ride and I'm telling everyone to be careful with this site.
About Fanatics
Fanatics is a leading global digital sports platform operating in the merchandise, memorabilia, and licensed sports goods sector. Founded in 1995 by brothers Alan and Mitch Trager, the company initially opened as a retail store in the Orange Park Mall in Jacksonville, Florida. It evolved into a significant online retailer and distributor of officially licensed sports merchandise, offering a wide range of products such as apparel, equipment, and accessories across major professional sports leagues (including the NHL, NFL, NBA, and MLB) and collegiate institutions. Fanatics has expanded its operations through strategic acquisitions and partnerships, ultimately establishing itself as a dominant player in the sports e-commerce industry. The company also holds exclusive rights and licensing deals with various sports teams and organizations, enabling it to manufacture and distribute unique team-based merchandise.
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Last update: February 23, 2026
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