Fanatics

Fanatics - Reviews and experiences

Average rating
6.2 /10
Based on 20 reviews
Oct 2023-Feb 2026
Star distribution
51x
42x
39x
26x
12x

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
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Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (20)

Custom NBA jersey purchase

Product

I just bought a customized NBA jersey with a player's name and number on it. The problem is, after only a few washes, the letters on the back started peeling off. I made sure to wash it carefully in a delicate items bag, but it still didn't last. I emailed customer service with all the order details, but haven't heard back from them yet. I'm really disappointed with the poor quality of the jersey and the fact that customer service hasn't gotten back to me.

Rugby jumper with holes

Product

So I bought this rugby sweater from Fanatics and man, was I bummed out. When I opened up the package, I saw two big ol' holes in it! Like, c'mon, that's just not cool. I shot them an email about it on March 10th, but it's been three weeks now and I haven't heard a peep back. It's not cool for a company to treat their customers like this, you know? Fanatics just seems kinda shady to me, putting profit first and not caring about their customers. Smh.

Poor quality jerseys

Product

Fanatics has really let me down with the crappy quality of their jerseys. It's pretty obvious that they're skimping on costs to make more money. The jerseys just feel cheap and way too expensive for what you get. What's really irritating is that you can't even leave reviews on their site, which seems like they're hiding something.

Big T-shirt from Fanatics

Product

Eh, so I picked up this huge shirt from the store the other week and I was so pumped to wear it. But when I threw it on, it was way too tight, barely even fit me! I shoulda grabbed it 2 sizes up or somethin'. Plus, the fabric is so thin, I could almost see through it. Total waste of money, ya know?

Overpriced, low quality merchandise

Product

I bought something for Christmas and was so disappointed with the quality. The print started coming off after a few washes, and the price was way too high for such poor quality. It was a total waste of money, and I can't believe they sell stuff like that. On top of that, I had trouble leaving feedback on their website and getting in touch with them through email. It just made me even more frustrated.

Good quality visors

Product

I just bought two really good visors from this store, and let me tell you, I'm seriously loving the quality. They're tough, comfy to wear, and look super cool - I couldn't find anything like them elsewhere. It did take a bit longer than I thought for them to show up, but once they did, I was totally happy with my buy. Overall, I'd totally suggest this store to anyone wanting unique and top-notch sports gear.

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About Fanatics

Fanatics is a leading global digital sports platform operating in the merchandise, memorabilia, and licensed sports goods sector. Founded in 1995 by brothers Alan and Mitch Trager, the company initially opened as a retail store in the Orange Park Mall in Jacksonville, Florida. It evolved into a significant online retailer and distributor of officially licensed sports merchandise, offering a wide range of products such as apparel, equipment, and accessories across major professional sports leagues (including the NHL, NFL, NBA, and MLB) and collegiate institutions. Fanatics has expanded its operations through strategic acquisitions and partnerships, ultimately establishing itself as a dominant player in the sports e-commerce industry. The company also holds exclusive rights and licensing deals with various sports teams and organizations, enabling it to manufacture and distribute unique team-based merchandise.

Contact Information

8100 Nations Way

32256 Jacksonville

United States

☎ 855-438-0679

🌐 fanatics.com

Last update: February 23, 2026

Website (Partner link)

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