Fanatics

Fanatics - Reviews and experiences

Average rating
6.2 /10
Based on 20 reviews
Oct 2023-Feb 2026
Star distribution
51x
42x
39x
26x
12x

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (20)

Ordered a bunch of sports gear for my favorite team

Returns & Refunds

So I ordered a bunch of gear for my favorite team, eh? It arrived super fast, just like the next day. But then I realized I didn't like some of the stuff and wanted to return it, you know? I gave 'em a call, and they helped me set up the return really easily, eh. They even gave me a link to start the return process, which was cool. So right now, I'm just waiting for it to all get sorted out, eh. 👍

Apparel for my favorite sports team

Returns & Refunds

I recently bought some gear for my fave sports team from this online shop. The stuff was good quality and the designs were cool. But man, returning items was a drag. The cost to return stuff on their site was way higher than what other stores charge. I didn't expect that and it really annoyed me. Plus, getting my refund took forever. They said it would only take 10 working days after they got my return at their warehouse, but that didn't happen. I had to keep bugging customer service for updates. Overall, the products were decent, but the return process and customer service were a letdown.

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About Fanatics

Fanatics is a leading global digital sports platform operating in the merchandise, memorabilia, and licensed sports goods sector. Founded in 1995 by brothers Alan and Mitch Trager, the company initially opened as a retail store in the Orange Park Mall in Jacksonville, Florida. It evolved into a significant online retailer and distributor of officially licensed sports merchandise, offering a wide range of products such as apparel, equipment, and accessories across major professional sports leagues (including the NHL, NFL, NBA, and MLB) and collegiate institutions. Fanatics has expanded its operations through strategic acquisitions and partnerships, ultimately establishing itself as a dominant player in the sports e-commerce industry. The company also holds exclusive rights and licensing deals with various sports teams and organizations, enabling it to manufacture and distribute unique team-based merchandise.

Contact Information

8100 Nations Way

32256 Jacksonville

United States

☎ 855-438-0679

🌐 fanatics.com

Last update: February 23, 2026

Website (Partner link)

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