Eyeglasses reviews

Don't ever order from this place! I thought I was getting a good deal on some frames, but it turned out to be a big scam. They kept saying my frames were on backorder, then finally confessed they hadn't been made in years! What a joke. Now I'm left with no glasses and no eye insurance. Ugh!

My time dealing with this company was just awful. I ordered a pair of glasses and ended up waiting 3 whole months for the wrong ones with scratched frames to arrive. I tried reaching out to customer service through email, text, and phone calls, but got no reply at all. The boss, Sam I think his name is, was so rude and unprofessional. Can you believe he even asked me for more money after I already spent $300? It was a total nightmare trying to sort things out with them.

My experience with this website started off kind of frustrating because of how it was set up, but luckily the chat feature really came through for me. A representative got back to me right away and walked me through the ordering process without any issues. I ended up deciding on getting polarized prescription bifocal sunglasses, which I knew would be a tricky order. But when I got them, they turned out even better than I expected in terms of quality and accuracy. I was impressed with how quickly they arrived, only taking 13 days from when I placed the order. Another company had actually refunded my money because they couldn't make glasses with polarized lenses, even with their own frames. This experience really solidified my trust in eyeglasses.com, and I would definitely recommend their services to anyone looking for glasses.

Oh man, I was so nervous trying out online glasses for the first time but let me tell you, the lenses and frames I got were top-notch! My prescription is pretty strong (-5.50) and I wanted Transitions+AR, and my glasses came in just 2 weeks, crazy fast! It was a bit of a hassle getting ahold of customer service before I ordered, but I eventually reached them by phone and email. I'm definitely gonna stick with this place and grab more glasses from here in the future!

Oh my gosh, this place is amazing! The customer service folks are so speedy, friendly, and really helpful. And guess what - I scored extra lenses and some great discounts on both pairs of glasses! Thank you, eyeglasses store! These are my first-ever glasses, and you made it super easy and affordable for me to see clearly now.

My experience at Eyeglasses was really disappointing. I bought three frames and got a bill for over $800 because they charged me twice. When I contacted customer service about it, they didn't seem to care about the mistake. They just admitted it without even saying sorry or trying to fix it. I asked for a discount or a coupon for my next order to make up for the stress of being double charged, but they said no because I already used a discount on my first purchase. This lack of good customer service and keeping customers happy was really disappointing and now I have a bad opinion of the company.

I've always found it annoying how expensive eyeglasses can be. But I gotta say, I was pretty happy with the affordable frames on this website. They had a good selection and tons of options to pick from. The service was quick and the prices were way cheaper than what I've paid before. I'm super happy with my purchase and I'll for sure be coming back again.

The lenses were all wrong and the frames seemed really cheap. Unlike other places you can get glasses online, this company didn't give a full refund for the messed up eyeglasses. Instead, they only gave back 50% of the money and 50% store credit. Plus, they said they'd send a label for returns, but they never did. Overall, the glasses weren't great quality and their customer service was pretty bad.

I had a really easy chat with a Eyeglasses rep, but had some trouble on the phone at first 'cause they couldn't hear me very well. After switching up how I was calling, I got through just fine. I asked about the frames I wanted, got quick and clear answers, and went ahead with my order. They told me when to expect it, but it actually came two days early. I was surprised that the items were shipped straight from the manufacturer, skipping the store quality check probably 'cause I didn't need prescription lenses.

So, yeah, I ordered these glasses back in March and they told me they'd be ready by May, right? But then, come June, they were all like, "oh sorry, the frame's been discontinued, can't make your glasses." And to top it off, they only gave me back some of my money! It's like they totally scammed me, dude. Definitely steer clear of those guys, not cool at all.

I ordered my glasses a month ago and still haven't got them. My prescription might expire before they even arrive. I don't get why they can't give me proper shipping details or just let me know about the delays. The customer service here seems lacking because I had to reach out to them to find out there were any delays. It's frustrating not knowing what's happening with my order.

I had such a good experience getting new lenses for my sunglasses at this store. I sent in my frames to get bifocal lenses and was so happy with how they turned out. The staff made sure to use my old lenses to position the bifocals perfectly, and they even gave me back my old lenses that weren't prescription. I tried out my new glasses while driving yesterday and noticed right away how much clearer and more comfortable they were. I'm really happy with the service I got.

I bought some prescription glasses online not too long ago and I gotta say, I was really let down by the whole thing. The website was a mess, hard to use and search for what I wanted. When I tried to sort glasses by color, the results were all over the place or just not there. Plus, the filters kept popping up randomly and I couldn't get rid of them, which was super annoying. Basically, the website was so badly done that I didn't feel safe giving them my personal info.

I sent my frames in to get filled with my prescription 'cause it was my first time buying glasses online and I was kinda unsure about it. But man, I gotta say, I'm super happy with how it turned out! The glasses showed up in just two weeks, and the no-line bifocals were bang on. Not only were the lenses cheaper than what I'd pay at a glasses store, I even got some upgrades. I've been wearing glasses forever, and lemme tell ya, this was the easiest buying experience ever and the best results I've ever had. You can bet I'll be buying from this company again in the future.

My experience with Eyeglasses was amazing, eh. I ordered reading glasses at first, but ended up getting the wrong lenses due to a mix-up with my prescription. As soon as I noticed, I got the right prescription and sent the glasses back. They quickly replaced the lenses and even threw in bifocal ones for some extra cash. They only charged me the difference in price and gave me a credit for what I already paid, which was pretty nice of them. The customer service was top-notch, and I'm super happy with how everything turned out, eh.

I just bought the two year scratch warranty for my prescription glasses and let me tell you, I was pretty let down by the service. The staff told me that if my lenses got scratched within those two years, they'd replace them. But what they didn't mention is that the new lenses would use my old prescription, not the new one from my latest eye check-up. This was a real pain because I had gotten used to the new prescription and going back to the old one was a hassle. I wouldn't suggest getting this warranty if you're someone who often updates your prescription.

So I decided to order these frames from Eyeglasses, and they were all like "low inventory, order soon!" So I went ahead and made the order, but then they hit me with "oh sorry, they're not actually in stock, maybe in a week!" The very next day, they were like "whoops, gonna be 2 months lol." So I was like, no thanks, and cancelled my order. Then I tried to order another pair that also said low inventory, and same thing happened! They never actually had them in stock but kept saying "low inventory, order soon." Total scam, man!

I just bought a pair of glasses with clip-ons from this store, and I gotta say, it was a pretty disappointing experience. I shelled out some extra cash for special handling and faster delivery, but ended up waiting a painful 3 weeks for my order to arrive. And to top it all off, the clip-ons that were supposed to be included were nowhere to be found. When I tried reaching out to customer service for help, the chat feature on their website wasn't working. After being put on hold for what felt like forever, I finally got through to an automated message telling me to email them for assistance. Just not cool, eh?

I recently bought my first pair of frames and lenses from this store and I'm really happy with how they turned out. The frames look stylish and are super sturdy, plus the lenses are really clear and comfy to wear. I also had to get new lenses for my old frames and it was a breeze. The customer service was amazing and they made sure I got the perfect lenses for what I needed. Overall, I totally suggest this store for all your eyewear needs.

I recently went to this eyeglasses store and talked to one of the workers there. I have to say, they were really professional and friendly. Earlier today, I had a bad experience at a different store where I felt like they were not very trustworthy and didn't care about their customers. But here, I felt relaxed and happy while I was shopping. The worker answered all my questions, gave me some good advice, and helped me pick out the perfect pair of prescription glasses that suited my style and what I needed.