
Express - Reviews and experiences
Oct 2023-Mar 2024
Review transparency
Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"
Reviews (19)
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Dodgy online purchase
Dodgy online purchase
DeliveryHey folks, just wanted to give you a heads up about this online store - steer clear! It's a total scam. I almost got scammed out of over $100 for a product that never arrived. Waited weeks, no updates or tracking info, had to get my bank involved to get my money back. These scammers are the worst, taking advantage of people just trying to buy something. Don't make the same mistake I did, stay away from this shady website.
Address change issue
Address change issue
DeliveryI ordered some clothes online and then realized I needed to change the shipping address. When I called, they told me it was too late to make the change. Can you believe that? The order hadn't even been processed! And to top it off, I didn't even get a refund! Now I'm out $80! What a rip-off! I've been shopping here forever, but I'm so done with this place now.
Military customer, APO address
Military customer, APO address
DeliveryHey there, I've been a customer at this store for a while now and I'm currently stationed overseas with an APO address. I gotta say, I've been pretty let down by how online ordering and customer service have been going lately. Even though I've been a loyal customer, my orders always seem to get stuck in processing for weeks on end and then they end up getting cancelled. On top of that, if I've used express cash, I always have to go through the hassle of contacting customer service to get it refunded. It's just frustrating and takes up a lot of time.
About Express
Express, Inc. is a US-based apparel and accessories retailer catering primarily to young women and men. The company's headquarters are in Columbus, Ohio. Founded in 1980 as an 8,000-square-foot experiment by Limited Brands, Express has grown to operate over 600 stores in the United States and Puerto Rico, and previously, it also operated stores in Canada. The retailer's product range includes workwear, casual wear, denim, and accessories, aimed at fashion-forward young adults seeking trendy options for both professional and casual occasions. Over the years, Express has evolved to include online shopping, offering a broad selection of its merchandise to a global customer base. The company has remained relevant by adapting to changing fashion trends and the retail landscape, focusing on providing quality, stylish clothing that appeals to its target demographic.
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Last update: November 29, 2024
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