Express

Express - Reviews and experiences

Average rating
5.2 /10
Based on 19 reviews
Oct 2023-Mar 2024
Star distribution
50
40
37x
211x
11x

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (19)

Online shopping experience

Communication

Let me tell you, what were they thinking? I used to love shopping at this store as a loyal customer, always having a great experience. But their recent online marketing strategy? It completely turned me off. I mean, guys modeling women's clothes? Come on! I want to see how it looks on me, not some dude! It just doesn't make sense and I can't relate to it at all. As a woman who actually wants to see how the clothes will fit and look on me, using male models is not helping. So, Express has lost me as a customer. Goodbye, Express. You seriously need to fix this marketing mess and start targeting your audience - women!

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About Express

Express, Inc. is a US-based apparel and accessories retailer catering primarily to young women and men. The company's headquarters are in Columbus, Ohio. Founded in 1980 as an 8,000-square-foot experiment by Limited Brands, Express has grown to operate over 600 stores in the United States and Puerto Rico, and previously, it also operated stores in Canada. The retailer's product range includes workwear, casual wear, denim, and accessories, aimed at fashion-forward young adults seeking trendy options for both professional and casual occasions. Over the years, Express has evolved to include online shopping, offering a broad selection of its merchandise to a global customer base. The company has remained relevant by adapting to changing fashion trends and the retail landscape, focusing on providing quality, stylish clothing that appeals to its target demographic.

Contact Information

🌐 express.com

Categories Express

Last update: November 29, 2024

Website (Partner link)

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