Everlane - Overall Rating based on 25 reviews
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Cashmere and alpaca knitwear
I've bought a bunch of cashmere and alpaca clothes from this brand over the years. Their stuff is always top quality, which is why I keep going back. The shipping prices are reasonable too, so it's easy to justify treating myself to more.<br><br>But, I gotta take away a point for getting rid of some of their staple items, like the cashmere turtleneck sweater. It was a classic and should've been a permanent part of their collection. The "soft wool Italian" sweater also disappointed me - it shrank big time after just one hand wash.<br><br>Even with those hiccups, I still think this brand knows how to make great alpaca and cashmere clothes. I've got stuff from them that still looks awesome even after wearing and washing it regularly.
Super Soft Relaxed Jeans
I recently ordered a pair of Super Soft Relaxed Jeans in light vintage blue from this store. But when the package arrived, it turns out they sent me high rise skinny jeans in dark blue instead. What's worse, the label from the Super Soft Relaxed Jeans was torn off and stuffed in the back pocket of the wrong jeans to make it seem like they were right. I got in touch with customer service to sort it out, and they quickly gave me a full refund and said I could keep the wrong jeans. While I was bummed about getting the wrong thing, I was happy with how well the company fixed the mistake.
Cashmere cardigan purchase
I was a bit nervous when I read some reviews after I placed my order, but everything went really well. I chatted with customer service to ask about the delivery and they were so friendly and helpful. I have no complaints about the service, and I absolutely love my new cardigan. Actually, I loved it so much that I ended up ordering more stuff!
High-quality clothing
As someone who shops at this brand often, I gotta say, I've always been super impressed with the quality and style of their clothes. They're well-made and have cool little details that make them stand out from other brands. Sure, they might not be the cheapest option out there, but the fact that they last so long totally makes it worth the money. I've never had trouble finding my size and the fits have always been consistent no matter what I'm buying.
The return process is a breeze, especially for us Canadians. I just start it online, print the label, drop it off at the Post Office, and boom - quick refund on its way. It's so efficient and hassle-free, it's honestly a huge plus for me as a customer. All these things combined make this brand really stand out when it comes to customer service and overall convenience. I've only had great experiences, so you can bet I'll keep coming back for more.Delayed delivery jeans
So, I bought a pair of jeans from this company back on November 19th. But you won't believe what happened - my package went all the way to the UK, even though I'm here in Asia! It's been such a hassle and now I'm waiting forever to get my order. I was really looking forward to rocking those jeans on my upcoming holiday trip, but now I'm not sure if they'll even arrive in time. This whole situation has been a huge letdown and it's really put a damper on my whole shopping experience.
Review with most votes
Cashmere cardigan purchase
I was a bit nervous when I read some reviews after I placed my order, but everything went really well. I chatted with customer service to ask about the delivery and they were so... Read onBy: fred