Everlane

Everlane reviews

25 reviews Verified company
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Overall Rating
The score is the average of all published reviews. More recent reviews count slightly more. Companies have no influence on the score.
48%
Would buy here again
Ordering
6.8
Service
6.4
Pricing
6.2
Delivery
5.6

Featured Reviews

Spotlight: What are our customers saying?

Positive

Really good clothes

8.5

"The clothes are so nice and great quality, seriously. But they're kinda pricey, I feel like they should be a bit cheaper. Also, the return pro..."

By: bernhard Read on →
Critical

Jumper order delayed, no refund

3.5

"I ordered a sweater from their collection and they said it would arrive in 10 days. It's been 20 days now and my item still hasn't been s..."

By: E. Jaskolski Read on →
Most Voted

Cashmere and alpaca knitwear

8.0

"I've bought a bunch of cashmere and alpaca clothes from this brand over the years. Their stuff is always top quality, which is why I keep goin..."

By: Marquis Read on →

Reviews (25)

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Cashmere and alpaca knitwear

M
Marquis

4 reviews

8.0
Overall Rating
Would buy here again
Yes

I've bought a bunch of cashmere and alpaca clothes from this brand over the years. Their stuff is always top quality, which is why I keep going back. The shipping prices are reasonable too, so it's easy to justify treating myself to more.<br><br>But, I gotta take away a point for getting rid of some of their staple items, like the cashmere turtleneck sweater. It was a classic and should've been a permanent part of their collection. The "soft wool Italian" sweater also disappointed me - it shrank big time after just one hand wash.<br><br>Even with those hiccups, I still think this brand knows how to make great alpaca and cashmere clothes. I've got stuff from them that still looks awesome even after wearing and washing it regularly.

Detailed Ratings

Order
8.0
Service
8.0
Price
8.0
Delivery
8.0

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Super Soft Relaxed Jeans

B
bonnie

7 reviews

8.0
Overall Rating
Would buy here again
Yes

I recently ordered a pair of Super Soft Relaxed Jeans in light vintage blue from this store. But when the package arrived, it turns out they sent me high rise skinny jeans in dark blue instead. What's worse, the label from the Super Soft Relaxed Jeans was torn off and stuffed in the back pocket of the wrong jeans to make it seem like they were right. I got in touch with customer service to sort it out, and they quickly gave me a full refund and said I could keep the wrong jeans. While I was bummed about getting the wrong thing, I was happy with how well the company fixed the mistake.

Detailed Ratings

Order
8.0
Service
8.0
Price
8.0
Delivery
8.0

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Cashmere cardigan purchase

F
fred

7 reviews

10.0
Overall Rating
Would buy here again
Yes

I was a bit nervous when I read some reviews after I placed my order, but everything went really well. I chatted with customer service to ask about the delivery and they were so friendly and helpful. I have no complaints about the service, and I absolutely love my new cardigan. Actually, I loved it so much that I ended up ordering more stuff!

Detailed Ratings

Order
10.0
Service
10.0
Price
10.0
Delivery
10.0

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High-quality clothing

S
sid

11 reviews

9.5
Overall Rating
Would buy here again
Yes

As someone who shops at this brand often, I gotta say, I've always been super impressed with the quality and style of their clothes. They're well-made and have cool little details that make them stand out from other brands. Sure, they might not be the cheapest option out there, but the fact that they last so long totally makes it worth the money. I've never had trouble finding my size and the fits have always been consistent no matter what I'm buying.

The return process is a breeze, especially for us Canadians. I just start it online, print the label, drop it off at the Post Office, and boom - quick refund on its way. It's so efficient and hassle-free, it's honestly a huge plus for me as a customer. All these things combined make this brand really stand out when it comes to customer service and overall convenience. I've only had great experiences, so you can bet I'll keep coming back for more.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

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Delayed delivery jeans

A
A. Ritchie

3 reviews

6.5
Overall Rating
Would buy here again
Yes

So, I bought a pair of jeans from this company back on November 19th. But you won't believe what happened - my package went all the way to the UK, even though I'm here in Asia! It's been such a hassle and now I'm waiting forever to get my order. I was really looking forward to rocking those jeans on my upcoming holiday trip, but now I'm not sure if they'll even arrive in time. This whole situation has been a huge letdown and it's really put a damper on my whole shopping experience.

Detailed Ratings

Order
6.0
Service
8.0
Price
8.0
Delivery
4.0

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About Everlane

Yes, Everlane is an American clothing retailer that focuses on creating and selling essential wardrobe pieces under a principle of exceptional quality, ethical factories, and transparency. Established in 2010 by Michael Preysman and Jesse Farmer, the company distinguishes itself by revealing the costs behind each product, including materials, labor, duties, and transportation. Everlane commits to using high-quality, sustainable materials to minimize environmental impact. It gained prominence for its direct-to-consumer model, offering products exclusively through its website and limited retail locations, thus bypassing traditional retail markups. Everlane's mission revolves around providing consumers with ethically made, durable goods at transparent prices, while also aiming to build a more sustainable future.

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🌐 everlane.com

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Last update: November 29, 2024

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