
Everlane - Reviews and experiences
Oct 2023-May 2024
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Reviews (25)
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Really good clothes
Really good clothes
Returns & RefundsThe clothes are so nice and great quality, seriously. But they're kinda pricey, I feel like they should be a bit cheaper. Also, the return process was a bit of a hassle. I had to print the label myself and pay for it, plus they make you pay for the return upfront instead of deducting it from your refund, which seemed weird to me. But this lady Rachel from the store was really nice and helpful when I complained, so that was good. Oh, and just a heads up, shipping times are counted from when they ship it out, not when you place the order. So if you need it quickly, definitely go for express shipping. It took 9 days for mine to arrive and I was already on vacation by then.
White longsleeve shirt
White longsleeve shirt
Returns & RefundsI bought a white longsleeve shirt from this company, and I gotta say, I was really let down by the whole thing. First off, the shipping costs were crazy high. I've ordered stuff from other countries before and I've never had to pay that much just for shipping. And the shirt itself was such poor quality - it was so see-through, not like how it looked online at all. Plus, to top it all off, they don't take returns from Switzerland, so now I'm stuck with this shirt that I'll never wear. And on top of all that, they talk about being all sustainable, but then they make their clothes in places like Sri Lanka and Vietnam and ship them all over the world, not really helping the environment. All in all, a really crappy experience that just left me feeling ripped off.
Jeans Final Sale
Jeans Final Sale
Returns & RefundsI wanted to try out those famous jeans I kept hearing about, so I decided to go for it and place an order. But man, was I let down! The sizing was way off, and since it was a final sale, I was stuck with them. It would be nice if they gave more accurate sizing details so customers can pick the right fit. The delivery took longer than I thought, which was kind of annoying. But hey, at least the customer service folks were friendly and useful.
Expensive jeans
Expensive jeans
Returns & RefundsI wanted to step up my denim game and decided to treat myself to a pair of really nice jeans. After doing a ton of research, I finally settled on buying from this online store. The reviews were super positive, and I was so excited to try them on. But man, things took a turn for the worse when I found out the return process was a total nightmare. Since I live in Europe, I knew I'd have to cough up for return shipping costs, but I was flabbergasted when I had to pay everything upfront instead of having it deducted from my refund. It just seemed like a really annoying way to treat customers who were unhappy with their purchase. On top of that, the payment process kept glitching out on me, so I had to jump through all these hoops just to send the jeans back. It left a bad taste in my mouth and made me wonder if it was worth all the hassle for future buys. All in all, pretty disappointing experience.
Merino wool beanie
Merino wool beanie
Returns & RefundsI ordered a merino wool beanie but ended up receiving men's pants instead. Customer service was pretty bad, had to keep bugging them to get my refund. Definitely won't be shopping online from them again.
Pants too big, expensive returns
Pants too big, expensive returns
Returns & RefundsI bought some pants from this store and oh man, they took forever to arrive in the mail. When I finally got them, I was so disappointed - they were way too big for me! I usually wear a size 14, but these were huge around the waist and hips. So now I gotta return them and it's gonna cost me £8! That's a pretty penny for sending stuff back. But hey, when I reached out to them, they were actually really nice and helpful about it.
About Everlane
Yes, Everlane is an American clothing retailer that focuses on creating and selling essential wardrobe pieces under a principle of exceptional quality, ethical factories, and transparency. Established in 2010 by Michael Preysman and Jesse Farmer, the company distinguishes itself by revealing the costs behind each product, including materials, labor, duties, and transportation. Everlane commits to using high-quality, sustainable materials to minimize environmental impact. It gained prominence for its direct-to-consumer model, offering products exclusively through its website and limited retail locations, thus bypassing traditional retail markups. Everlane's mission revolves around providing consumers with ethically made, durable goods at transparent prices, while also aiming to build a more sustainable future.
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Last update: November 29, 2024
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