Entertainment Earth - Overall Rating based on 24 reviews
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Recent figure set purchase
My recent order of figures was missing a piece when it arrived, and it was totally the manufacturer's fault. I got in touch with customer service and chatted with Donald, who was super nice and helpful. He fixed the problem right away and made it all smooth. I've been buying from EE for a while now, and this is just one more reason why their customer service is top-notch.
Collectible Action Figures
As someone who loves collecting, I'm always on the lookout for new pieces to add to my collection. I recently found a website that had a huge selection of action figures, and I couldn't resist making a purchase. The whole process was really simple and the website was easy to use, which made it a breeze to browse and choose items. The detailed descriptions and high-quality images of the products helped me make smart choices about what to add to my collection.
Free shipping issue resolved
I had a little hiccup with the shipping on my order, so I reached out to customer service for help. I ended up speaking with a really nice guy named Donald who was super helpful from start to finish. He patiently explained what was going on and came up with a solution to fix everything. I was really impressed by how professional and willing he was to help me out. He could have easily just brushed off my issue, but he really went out of his way to make sure I was taken care of. Thanks a ton, Donald, for all your help!
Package shipment issue
I ran into an issue with a package that got sent to the wrong address and then sent back. Donald was pretty helpful in trying to fix things, but I gotta say, I was let down by the company's lack of communication about the package status. I only found out about the mix-up when I looked it up on USPS, since I never got an email about it.
Review with most votes
Free shipping issue resolved
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