Entertainment Earth

Entertainment Earth reviews

24 reviews Verified company
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Overall Rating
The score is the average of all published reviews. More recent reviews count slightly more. Companies have no influence on the score.
83%
Would buy here again
Ordering
9.0
Service
9.2
Pricing
8.6
Delivery
8.8

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Spotlight: What are our customers saying?

Positive

Regular customer

9.0

"I've been a loyal customer of this company for a while now and I gotta say, I really love their stuff and the service they provide. I order fr..."

Most Voted

Free shipping issue resolved

9.5

"I had a little hiccup with the shipping on my order, so I reached out to customer service for help. I ended up speaking with a really nice guy name..."

Reviews (24)

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Recent figure set purchase

B

7 reviews

9.5
Overall Rating
Would buy here again
Yes

My recent order of figures was missing a piece when it arrived, and it was totally the manufacturer's fault. I got in touch with customer service and chatted with Donald, who was super nice and helpful. He fixed the problem right away and made it all smooth. I've been buying from EE for a while now, and this is just one more reason why their customer service is top-notch.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

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Collectible Action Figures

S

10 reviews

9.5
Overall Rating
Would buy here again
Yes

As someone who loves collecting, I'm always on the lookout for new pieces to add to my collection. I recently found a website that had a huge selection of action figures, and I couldn't resist making a purchase. The whole process was really simple and the website was easy to use, which made it a breeze to browse and choose items. The detailed descriptions and high-quality images of the products helped me make smart choices about what to add to my collection.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

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Free shipping issue resolved

A

1 reviews

9.5
Overall Rating
Would buy here again
Yes

I had a little hiccup with the shipping on my order, so I reached out to customer service for help. I ended up speaking with a really nice guy named Donald who was super helpful from start to finish. He patiently explained what was going on and came up with a solution to fix everything. I was really impressed by how professional and willing he was to help me out. He could have easily just brushed off my issue, but he really went out of his way to make sure I was taken care of. Thanks a ton, Donald, for all your help!

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

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Package shipment issue

L

7 reviews

7.5
Overall Rating
Would buy here again
Yes

I ran into an issue with a package that got sent to the wrong address and then sent back. Donald was pretty helpful in trying to fix things, but I gotta say, I was let down by the company's lack of communication about the package status. I only found out about the mix-up when I looked it up on USPS, since I never got an email about it.

Detailed Ratings

Order
6.0
Service
8.0
Price
10.0
Delivery
6.0

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About Entertainment Earth

Entertainment Earth is a leading worldwide retailer and wholesaler of licensed pop culture merchandise. Founded in 1996 by Jason Labowitz and Aaron Labowitz, the company specializes in action figures, toys, gifts, and collectibles from a variety of popular movies, TV shows, video games, and comic books. Headquartered in Simi Valley, California, Entertainment Earth has grown into a major player in the collectibles market, known for its extensive online catalog and its commitment to providing a wide array of products for fans of all ages. The company also offers an industry-first Mint Condition Guarantee, hassle-free 90-day returns, and is recognized for its exceptional customer service.

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🌐 entertainmentearth.com

Categories Entertainment Earth

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Last update: November 29, 2024

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