Entertainment Earth - Reviews and experiences

I don't even know where to start with this company. I had fake charges on my credit card after buying something, and now I have to argue about it. On top of that, my deliveries came all beaten up, and I got charged too much for shipping several times. And to make matters worse, customer service is terrible - they seem like robots who couldn't care less about actually assisting customers. What a disaster.

I've been a loyal customer of this company for a while now and I gotta say, I really love their stuff and the service they provide. I order from them every month and I'm always happy with what I get. The customer service is top-notch, especially thanks to Donald Tapia who has been super helpful.

I really wanted to give this store a chance and write a positive review, but I just can't do it. The prices are fair, I have to admit that, but the customer service is terrible. I reached out to them about being overcharged for my order and it's been a week with no response. That kind of disrespect for customers is not okay. On top of that, their pre-orders take forever to ship compared to other stores, which just adds to the frustration. And when I do finally get a hold of someone, they are unhelpful and don't seem to care.

I've always had good experiences with Entertainment Earth, but when I had a problem with my order, their customer service really impressed me. I contacted their Client Services Representative, Donald Tapia, who went out of his way to help resolve the issue. I'm so thankful for the excellent customer service I received from Entertainment Earth.

I recently bought some collectibles and I gotta say, the customer service from Entertainment Earth was top-notch! Ordering was a breeze, prices were fair, but what really impressed me was the amazing help I got from Donald in customer support. He went out of his way to make sure I was happy with my purchase and his professionalism and friendliness really made my experience memorable. Thanks to folks like Donald, I'll definitely be coming back as a customer.

I gotta say, the customer service was absolutely amazing! The guy I chatted with, let's call him Bob, was so friendly and helpful. He really made me feel special! And they had such a cool selection of products, with prices that weren't too shabby. They've got something for everyone, from kids to adults, and even stuff that's nostalgic for older folks. It's like a treasure trove of awesome finds!

Today, I had the best shopping experience ever on your website! I spoke with a guy named Donald Tapia and he was so cool and helpful. He helped me find exactly what I was looking for and made the whole process super easy. I had a lot of fun shopping and I can't wait to do it again! Seriously, thank you so much for being awesome!

As a wholesale customer, my experiences with the company have been a bit of a mixed bag. Although there are some things that I'm not too happy about, I do want to give a shoutout to my sales rep who always goes the extra mile to make sure I'm taken care of. So, if you're thinking about doing business with this company, I highly recommend asking for this sales rep because they really elevate the whole experience.

First of all, I gotta say that my experience with this company was amazing. I had a question about my order, and even though customer service wasn't around, I got to chat with a guy named Donald. He quickly took care of my issue and got everything sorted out super fast. It's great to see that this company really cares about their customers and goes the extra mile to make sure everything goes well. I will definitely be coming back for more stuff in the future.

I recently had an awesome customer service experience with Entertainment Earth. The rep, who I'll call E, was super helpful and quick to respond to my questions. E took the time to find answers for me and checked in with me promptly. Chatting with E about my issues was great, and I'm grateful for the top-notch service.